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Hotel Rialto
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Reviews (1,649)
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All reviewscheese platetapas barveneto tapa loungego greencity hallboutique hotelfree coffee and pastryheated floorsdowntown victoriastreet noisegreat boutiquehot breakfastwithin walking distancesmall hotelfront desk staffdouglas streetrestaurant downstairs
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1,187 - 1,192 of 1,649 reviews
Reviewed August 30, 2013

You remember the 1980's and 1990's, when "boutique" hotels first appeared? They were a little small and quirky, had limited (but personal, smart, and caring) service, and were often in engaging, but not-quite-prime locations. They featured stylish design. Above all, they were about quality over quantity, and richness of experience.

In the U.S., the boutique hotel has been co-opted by the national chains, and/or moved to absolute top price points. We now have, oxymoronically, boutique chains. Quirkiness, hip design, and personal service have become standardized to corporate norms, and the current economic model largely blackballs the creation of any new actual boutique hotels.

The Rialto in Victoria is a fairly new hotel that is a throwback to the original boutique hotel. Perhaps this is possible because of differences in the Canadian economy, I can't say, but for me it was a welcome throwback.

An example: The breakfast voucher--good for a free pastry and coffee, or for $3 off a served breakfast--initially seemed a little cheap to me, but then I went the the gorgeous restaurant, with real silverware, linens, and table service. I ordered the granola, berries, and yogurt plus an espresso. All were flawless, and my bill ($3 off) was only about $3.50. If you treasure the big breakfast buffet that comes at no additional expense at many chain hotels, maybe this will seem expensive and unfulfilling, but for me it was perfect: quality over quantity.

The location is a couple blocks west and north of the main tourist center of Victoria. Initially, I thought, "A-ha! That explains the great price!" But it turns out that the immediate area, with the urban bustle of mostly locals, was interesting; and the pretty tourist center around the harbor only a couple blocks' extra to walk.

The room was on the small side, but with thoughtful built-ins that allowed it to function beautifully. In the basement meeting space lobby, there is an interesting little display about the hotel's past, as a Chinese-Canadian owned and operated hotel. One of the egress stairs discharges you into the restaurant--the kind of weird, charming thing you'd find in Europe. I loved everthing about it. My experience was rich, even though the hotel is small and the price of the room was very reasonable.

Room Tip: Our room faced into a courtyard/light well. No view, but it was quiet and dark, which suited us after a day of sensory experiences in lovely Voctoria. There are a half-dozen such rooms on each floor.
  • Stayed: August 2013, traveled as a couple
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3  Thank Skidrowe3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

We were surprised by the excellent service and assistance the front desk gave us in all matters we needed. They even refrigerated our salmon catch from our fishing trip to Campbell River the previous days.

Food was excellent, rooms were top quality and very clean. They are situated downtown next to City Hall.

We will definitely be staying at the Rialto every time we visit Victoria in the future.

  • Stayed: August 2013, traveled with friends
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2  Thank chrisam11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

We were delighted with both the quality of the hotel accommodation that the Rialto provided and the price that we paid. Indeed, probably the best value hotel that we found in two weeks touring the North West. The rooms are comfortable and extremely well maintained. We were given vouchers for breakfast on our first morning at the really pleasant hotel cafe.

We took advantage of the secure parking offered by the hotel. There are cheaper options but, at $15 a day, it still represents a very good deal. Finally, I should add to the praises of Michael, the concierge. Both in advance of and during our visit Michael provided great advance. All of his recommendations were spot on.

A great hotel that provides real value for money. Highly recommended.

Stayed: August 2013, traveled with family
2  Thank UKJohnN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

Sure the noise from the street can be a little boisterous, but the AC will drown that out. The rooms are crisply modern. The beds are comfortable. And the green policy (when staying multiple nights) is a great deal. Give housekeeping a pass and get $10 off in the restaurant. You should head down to the restaurant anyways. It's delicious.

Great service as well - the staff work hard to make you feel at home.

  • Stayed: August 2013, traveled on business
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1  Thank jasonakeenan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

Fabulous boutique hotel in downtown Victoria, Well appointed compact rooms and great location. The service is outstanding!!! Try Veneto -delicious tapas especially the Old School Meatballs and Sezchuan Green Beans. Good wine selction

Room Tip: our room would be considered small by some hotel standards but you do not come to Victoria to be in a hotel room. Our room was very well appointed and met all our needs.
  • Stayed: August 2013, traveled as a couple
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Thank TKS1028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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