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All reviews rooftop restaurant great location top floor one bedroom suite within walking distance clean rooms enjoyed our stay free shuttle air conditioner front desk staff would definitely stay here again lovely hotel short walk excellent stay central location inner harbor beacon hill park
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805 - 810 of 878 reviews
Reviewed March 20, 2017

Locating in the centre of Victoria downtown, a very convenient location with walking distance to everything. Friendly staff who are accommodating with a-bit-early checking in and provided extra bed for my child and crib for my toddler. The suite was perfect for us with privacy. Beds are comfy. Only dissatisfaction was the pool was too deep for my young family.

  • Stayed: March 2017, traveled with family
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Review collected in partnership with this hotel
Thank VeritaZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this reviewResponded March 22, 2017

Dear VeritaZ,

Thank you for your kind review of our hotel. We are thrilled to see such a high rating of our central location, dedicated staff team, and well-appointed suites. Please know that we are currently researching plans to make our aquatics facilities more family-friendly. We hope to welcome you back soon!

Best regards,

Wesley MacInnis
Marketing & Sales Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2017

Beautiful hotel , friendly staff and great location . Very happy with our stay ! Very classy hotel at a great price with many choices of eateries close by and central to major tourist attractions . Loved it !

  • Stayed: March 2017, traveled with family
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Review collected in partnership with this hotel
Thank 84teresaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this reviewResponded March 21, 2017

Dear 84teresaj,

Thank you for your kind review of our hotel. We are delighted that your recent visit was so positive. Thank you also for recognizing our value in your comments. We hope to have the opportunity of welcoming you back to Victoria in the near future.

Kind regards,

Wesley MacInnis
Marketing & Sales Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2017

Having stayed in this hotel a number of times over the years we always feel comfortable. The staff is very accommodating and service is excellent. Stayed in the newly renovated 16th floor deluxe penthouse which had been newly renovated. It was beautifully redone with full bar/kitchen and worded extremely well as we entertained 12 family and friends with plenty of room for all. Massive deck afforded magnificent views of ocean and mountains and harbor. very comfortable beds. Highly recommended.
Larry
Victoria, BC

  • Stayed: March 2017, traveled with friends
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Review collected in partnership with this hotel
Thank RustyVictoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this reviewResponded March 21, 2017

Dear RustyVictoria,

Thank you for taking the time to review our hotel. We are pleased that you were able to take advantage of our recently renovated penthouse suites, and we hope to welcome you back in the near future.

Kind regards,

Wesley MacInnis
Marketing & Sales Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2017

Staff were wonderful and accommodating. We loved our experience. The only problem was we were overcharged at checkout. Fortunately I brought a paper copy of our reservation and they refunded the overcharge.

  • Stayed: March 2017, traveled as a couple
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Review collected in partnership with this hotel
Thank 65maureenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this reviewResponded March 20, 2017

Dear 65maureenk,

Thank you for your positive notes on your recent stay with us. We are thrilled that our staff were so accommodating and that we were able to remedy the error in your folio immediately. We hope to welcome you back to Victoria in the near future.

Best regards,

Wesley MacInnis
Marketing & Sales Coordinator

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Reviewed March 18, 2017

We loved our experience at Chateau Victoria. It was our first time visiting British Columbia. Everything about the hotel was appealing with the possible exception of breakfast.

From the moment we arrived via ferry from Seattle, a free shuttle van was available to take us to the hotel. Were we traveling lighter, it would have been an easy walk.

Our suite was reasonably large, the bed was comfortable, the bathroom was nice though a bit small, and I appreciated the counter/refrigerator/sink for simple food preparation. As one walks in (at least to our suite), there is a bathroom to the right then a room that just accomodates a Queen sized bed straight ahead. To the left is a bigger space with a Queen bed and the food preparation area.

The view onto Victoria's Inner Harbour and vicinity was nice from our 15th floor suite. The room was quiet and well appointed. The location is central to Victoria - one can walk to all the downtown tourist sites and restaurants easily (and the free shuttle is available for both dropoff and pickup).

There was a nice top floor jazz bar. I wish that we had more time to enjoy the music there but my one peek for a few minutes showed it to be a relaxing place with, when I visited, a nice acoustic musician performing.

Breakfast isn't included but they do have a restaurant in-house which no doubt does offer a paid breakfast. Their parking was $15 (Canadian $) a night and convenient to the hotel. They have a frequent visitor program - I'd pick Chateau Victoria again!

  • Stayed: March 2017, traveled with family
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Thank dilipB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this reviewResponded March 20, 2017

Dear dilip B,

Thank you for your high rating and thorough review of our hotel. We are pleased that your first visit was such a positive one. Thank you also for highlighting many of our strengths in your comments. Please know that we offer 50% off our parking rates to guests who book direct through our hotel booking engine or reservations team. We hope to welcome you back to Victoria in the near future.

Best regards,

Wesley MacInnis
Marketing & Sales Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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