We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Good Stay” 4 of 5 bubbles
Review of Chateau Victoria Hotel and Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Chateau Victoria Hotel and Suites
Ranked #16 of 53 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
Lancashire, United Kingdom
Level Contributor
168 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Good Stay”
4 of 5 bubbles Reviewed July 22, 2014

We stayed for 2 nights. The reception staff were very welcoming and informative, providing us with useful information regarding brew pubs. I noticed that apples were on display for guests to help themselves. The hotel is well located near to the water. The portable air conditioning unit was rather noisy so we found it best to keep the balcony door open which provided plenty of ventilation over night.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brixham23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, July 24, 2014
Thank you Brixham1 for choosing the Chateau Victoria and taking the time to provide feedback from your stay with us. We were pleased to read that you had a positive experience with us; we have taken the liberty of sharing your kind comments about our front desk team - they were thrilled by your recognition! Thank you for noticing our apple stand - we certainly do get a lot of inquiries to where to purchase one. Thank you again for your positive notes and we look forward to welcoming you back to Victoria!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,842 reviews from our community

Traveler rating
    1,002
    613
    146
    53
    28
See reviews for
535
656
86
229
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (336)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ashford, United Kingdom
Level Contributor
386 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 538 helpful votes
4 of 5 bubbles Reviewed July 21, 2014 via mobile

Ideal for downtown, close to waterfront. Couple of eateries close by . Car parking. Good bar on the corner. Top floor restaurant with great views. Bit pricey. Good size rooms, comfy beds. All usual mod cons .Two weird things, portable air con units that copiously leak and the strangest wall decorations that could be made of flooring tiles. Bathroom fine. Reception good, friendly. Yes, good hotel ,enjoyed staying here.

Stayed July 2014
Helpful?
2 Thank Pedroofpobla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, July 22, 2014
Thank you Pedroofpobla for choosing the Chateau Victoria Hotel and Suties and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are pleased that you had a positive experience during your stay with us and we appreciate your observations regarding our air conditioning and the new artwork in our traditional rooms. We have also taken the liberty of sharing your kind feedback regarding our employees to the entire employee team – everyone enjoys a good review.
Thank you again for your feedback and we look forward to welcoming you back to Victoria.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed July 21, 2014

We stayed here one night and loved it! The location is excellent for walking everywhere around the harbor area. The room was quite small, but the beds were some of the most comfortable I've ever slept in. They use a portable air conditioner for the room that was kind of noisy, but worked well. Rooms were extremely clean and comfortable. The staff were wonderful. They also have a fantastic shuttle service that took us back to the Clipper so we didn't have to pay for a taxi.

Stayed July 2014, traveled with friends
Helpful?
2 Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, July 22, 2014
Thank you rainlvr for choosing the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are pleased that you had a positive experience during your visit to Victoria. We have taken the liberty of sharing your gracious comments regarding our bellmen – everyone enjoys a great review. Thank you again for your feedback and we look forward to welcoming you back to Victoria.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, Canada
Level Contributor
199 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed July 21, 2014 via mobile

Stayed one night as attending wedding in Victoria. Staff great, bed very comfy, room sufficient. Loved the Deserving Thyme bath products. Outside our window we could see the nearby bee hives and the honey is used/sold at hotel restaurant. One thing that gave us a bit of a jolt....2 bottles of water in the room with a price of $2.00 each. Thought this was a bit much.......comp bottle of water should happen here.

Stayed July 2014, traveled as a couple
Helpful?
2 Thank Josie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, July 22, 2014
Thank you Josie K for choosing the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are pleased that you had a positive experience during your friend’s wedding celebration. Thank you for noticing our bee hives – we are very happy to hosting over 120,000 bees to maintain the sustainability of Victoria’s beautiful flowers. Thank you again for your feedback and we look forward to welcoming you back to Victoria.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed July 18, 2014

Terrific staff at hotel. Stayed in 1403. Great view of the Empress Hotel, the Legislature and the waterfront. It was grand to sit on the balcony and watch the planes take off and land.

From the moment we checked in, the staff opened the doors for us and provided good, timely advice on what we wanted to see. Very good in supporting local businesses. We received a discount coupon on the whale watching tour and they booked a tour for us. Excellent local knowledge by staff.

Room was a king suite complete with separate bedroom, full kitchen (sorry min fridge only), but it was nice for the 3 days we stayed there. New tv, good wifi and comfortable.

Thanks to the Chateau staff for helping us get the most out of our vacation experience!!

So this is what life was like before kids.

Room Tip: We asked for a room with a view - Chateau Victoria delivered!
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Rick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, July 22, 2014
Thank you Rick W for your very gracious review and for choosing the Chateau Victoria Hotel and Suties during your visit to Victoria.
We are so pleased that you had such a positive experience staying with us - please be assured that we have shared your courteous comments regarding our employee team to the entire team - everyone enjoys a great review.
Thank you again for your positive notes and we look forward to welcoming you back to Victoria.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
calgary
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed July 15, 2014

This hotel goes out of its way to help the customer. When we saw our room we found it bit small so asked front desk if bit larger room and Peter the receptionist put us in a one bedroom king bed suite with living room and kitchen and great view. and didn't charge us more for the upgrade. I definitely would stay there again and highly recommend this hotel to everyone I know. The only down was the large air conditioner in the bedroom which we shut off at night as it was bit noisey but otherwise it was perfect. The staff are the nicest friendliest people and semm to really enjoy their jobs. LOved this place and stayed two nights here.

Room Tip: It seems the king size bed rooms are bit on small side and not much room to move around in so best t...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank sandy17Calgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, July 17, 2014
Thank you sandy17Calgary for your kind review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria.
We are so pleased that you had a positive experience with us during your stay. We have taken the liberty of passing along your gracious remarks regarding Peter on the front desk ~ he was thrilled by your recognition!
Thank you again for your positive notes and we look forward to welcoming you back to Victoria!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
141 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed July 14, 2014

Staying here for 3 nights. This hotel is excellent. Not far from the main harbour, shops and restaurants. The hotel staff are very friendly and keen to advise on places to go and chat about your day. The hotel is clean and comfortable and I would definitely come back/recommend to others. The kids have loved the pool at the end of the day. The free wifi was a brilliant bonus as we were able to google restaurants and places to see etc. Thank you for an enjoyable stay

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Beki64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, July 17, 2014
Thank you Beki64 for your kind review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria.
We were pleased that you had such a positive experience during your stay with us and you have certainly pointed out the key amenities of our property, location, guest service and comfort. We have also taken the liberty of sharing your gracious comments regarding our front desk team – everyone enjoys a great review!
Thank you again for your positive notes and we look forward to welcoming you back to Victoria!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Victoria hotels
Hotel Grand Pacific
#15 of 53 in Victoria
4.5 of 5 bubbles 1,844 reviews
Fairfield
Abigail's Hotel
Abigail's Hotel
#1 of 53 in Victoria
5.0 of 5 bubbles 936 reviews
Show Prices
Show Prices
Show Prices
Downtown
Victoria Marriott Inner Harbour
Hotel Rialto
#5 of 53 in Victoria
4.5 of 5 bubbles 1,306 reviews
Show Prices
Show Prices
Show Prices

Been to Chateau Victoria Hotel and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chateau Victoria Hotel and Suites

Property: Chateau Victoria Hotel and Suites
Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Official Description (provided by the hotel):
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Odigeo, TravelClick, Ctrip TA, Priceline and Travelocity so you can book your Chateau Victoria Hotel and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing