We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great place to stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Chateau Victoria Hotel and Suites
Ranked #15 of 52 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
Melbourne, Australia
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great place to stay”
Reviewed November 6, 2012

Stayed at this hotel in mid september, it was our first night of a escorted holiday,the room we had was great, bedroom,sitting room and a balcony that overlooked the south end of Victoria.That evening we all meet in the vista dining room where we meet our other travelling companions,loverly meal and great service also like to add the lady at reception went out her way trying to help me trying to contact a very old friend [ex aussie] in Comox a town approx 200 kms away.This establishment set the standards as some other places we stayed at didn't quite make it ,thank you.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank swarbie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, November 14, 2012
Thank you for your review Swarbie2. I'll bet you were on a Tour hosted by Evergreen Tours. One of our best managed tour operators with the happiest travelers. We just love to see them in our hotel. Im glad to hear Victoria was a highlight for you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,162 reviews from our community

Traveler rating
    1,202
    706
    164
    57
    33
See reviews for
643
743
100
296
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (360)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Nanaimo, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 6, 2012

Meets 3 star accomodation. Large clean updated bathroom. Room average size and adequate for 2adults and small children. Large lovely well maintained pool. Bring life jackets for young children.(no shallow pool). Walking distance to museums and Imax. Not impressed with lounge food. Many restaurants near by. I would stay here again.

Room Tip: We were in a corner room facing parking lot. Quiet but odd shape.
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Beverly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, November 14, 2012
Thank you for your review Beverly and for noticing our housekeepers work. They have high standards and love to hear when people notice. The Menu in the lounge is changing this month so I hope it is worthy of a second chance and I would encourage a try in our roof top restaurant on your next visit. You can watch our chef host YUM on CHEK TV Monday night at 8pm.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 23, 2012

We stayed with our children for a weekend. The suites made it much easier to accommodate various bedtimes. The room was spacious and clean, and the only problem was that the main bed in the bedroom was extremely soft, and the fold-out bed was even softer and not supportive at all. It is not suited for people with back problems. Other than that, the staff was helpful and kid-friendly, and the top-floor restaurant (Vista 18) was excellent for brunch. The best part was that this was walking distance to all the main attractions. We'd definitely stay again.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tripper9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, October 24, 2012
Thank you Tripper9999
We seem like one of the best hotels in town for families based on comments like yours. The beds are top of the line Sealy and Serta mattresses but personal preference can lead to the odd comments about them being to firm or to soft. Let us know next time you are here and we will see what we can do. A good nights sleep is one of those basic services all hotels should deliver.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 22, 2012

Excellent location, a short walk to everything you want to see whilst visiting Victoria. Helpful staff who happily give directions and times of shuttles. Room was average, clean but nothing great. For a little over $200 a night I would've liked to step out on the balcony and see something other than the back of a building and dirty dumpsters below. Hotel room was clean everytime we came back in, the bed was big and comfy but not sure why there's a need for 3 chairs around a small dining table, just takes up space when there is only a couple in there! Bathroom was very nice, although lighting was a little dim. The pool and spa are great, spent hours in there! Don't use the vending machines though, I tried 3 times to get a chocolate bar and it just took my money each time! Wasn't sure if I should tell the front desk so decided not too but was kind of annoyed! Great location, good service!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renae S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, October 24, 2012
Thank you for your review Renae S.
I am glad you liked your room. If you come back, be sure to let our reservations people know you like to spend time on the balcony and I am sure we can find a nicer view. Many like that side of the building because it is so quiet, enabling the balcony door to remain open at night, but if view is high on your list, we can help. Also a tip about vending machines, regardless of where you stay. they do get jammed and when they do, they need a service person to fix them. That money was yours and we would have paid you and called a service person so no one else would loose money.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walnut Creek, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 20, 2012

we stayed here for three nights. very nice suites, clean and comfortable, spacious two queen beds flat screen TVs, wet bar, small balcony, great views. Friendly staff, free shuttle to all locations, or easy walk. Good food and service. Beautiful Pool and Spa. Best hotel we had during our 10 day vacation.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, October 24, 2012
Thank you Wayne S
It seems like our guests in the fall tend to take advantage of all we have to offer. Thank you for experiencing and telling about everything so concisely. Great review to share with our team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver BC
Level Contributor
91 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 20, 2012

I stay at this hotel several times each year when I have business in the Victoria area. Things I love about this hotel: 1) it is small so the staff notice you and remember you; 2) they have been awarded the "4 Green Key Eco-Rating" in Canada. They do try hard to have sustainable practices; 3) the restaurant is good and the bar is great.

Not to forget -the location is amazing!! You are right downtown Victoria!!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BarbaraJVancouverBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, November 14, 2012
Hi Barbara, I was reading our guest reviews and noticed we must have skipped your review. sorry about that. I do appreciate your kind comments about our staff. They really do enjoy getting to know our visitors and the better they know you, the more they want to help you make the most of your stay. It is nice to see this culture continue and I think to a large part it has to do with positive feedback like yours. Thank you for contributing to our success.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haifa, Hefa, Israel
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 20, 2012

Having stayed for 4 nights, the place is absolutely amazing.
The friendly staff catered to every request and need, and not once did I surprise them or catch them off guard with service requests - most of which were given free of charge.

The bar in the lobby hosts one of the best cocktail program ever, and has some of the best trained staff and warm-welcoming bartenders Ive ever met - fret not of the large cocktail menu and just subject yourself to the bartenders' whim. You will not be let down.
And the Vista18 restaurant atop the building serves excellent breakfast from early in the morning until almost noon.

The combination of a great bar, good restaurant, warm service and excellent location leads me to believe this is my favourite hotel yet, not only in Victoria BC.

Room Tip: Seeing as theres great view from all rooms, especially the higher ones, do try to climb up.
See more room tips
  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oron L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, October 24, 2012
Great review OronL
It sounds like you to full advantage of our services and we lived up to your expectations. I'll be sure to share with our gang here.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Victoria hotels
Hotel Grand Pacific
#14 of 52 in Victoria
4.5 of 5 bubbles 1,972 reviews
Fairfield
Abigail's Hotel
Abigail's Hotel
#1 of 52 in Victoria
5.0 of 5 bubbles 994 reviews
Show Prices
Show Prices
Show Prices
Hotel Rialto
#5 of 52 in Victoria
4.5 of 5 bubbles 1,400 reviews
The Fairmont Empress
#19 of 52 in Victoria
4.0 of 5 bubbles 3,485 reviews
Magnolia Hotel And Spa
#2 of 52 in Victoria
5.0 of 5 bubbles 2,573 reviews
Show Prices
Show Prices
Show Prices

Been to Chateau Victoria Hotel and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chateau Victoria Hotel and Suites

Property: Chateau Victoria Hotel and Suites
Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Official Description (provided by the hotel):
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, TravelClick, Orbitz, Travelocity, Hotwire, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, Priceline, HotelQuickly and Hotel.de so you can book your Chateau Victoria Hotel and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing