We have stayed in a lot of hotels and this one is tops in service by literally ALL the staff. Even friendly and helpful when we bumped into them in the hallways. We booked 2 king rooms and the Penthouse to accommodate all my family and one 2 year old grandson for my son's convocation (5 minute walk). One lady brought not 1 but 2 cribs/playpens to ensure one was perfect for our grandson. Each time we met her over the weekend she would ask if more little blankets were needed or if we needed anything else. Room service for breakfast was quick and totally satisfactory. Even the Vista restaurant for the celebratory dinner worked well with a waiter who quickly served the grandson to ensure we all had a good time. The final touch was the young man tending to the cars helping us to load and making sure we knew we could leave the car as long as we needed. Service is everything in the hotel business and this place has it nailed. Pool and hot tub impeccably clean and well maintained. Yes this is an older hotel but everything is being done to maintain it as well as possible.
- Official Description (provided by the hotel):
- Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more less
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- Also Known As:
- Chateau Victoria Hotel Victoria
- Chateau Hotel Victoria