spent a night with my university aged daughter, great time although bathroom a little cramped for two doing make-up, great East Indian restaurant across the street and super close to everything... good gigMore
spent a night with my university aged daughter, great time although bathroom a little cramped for two doing make-up, great East Indian restaurant across the street and super close to everything... good gigMoreShow less
Thank you Blodwyn B for choosing us on your recent trip to visit your daughter, our comfortable rooms and central location make the Best Western Carlton a perfect landing point for anyone in the city. In addition to our traditional rooms, we also have suites available which have a full kitchen seating area and tend to be more spacious for a travelling family. They are priced $20 more than a traditional room.
We hope to see you again when you next visit your daughter, and good luck to her in school!
Good location and the staff was most helpful to move us to the room that best suited our needs. The air conditioner/heater in one of the rooms had an air leak at the bottom of it allowing cold air to howl through the room. After they moved us to a much better location, we were very satisfied and had a good sleep both nights. Nice and quiet also.
Good morning, Kathleen! Thank you for writing us a wonderful review. We are glad that we were able to resolve the issue right away and you enjoyed your stay. We do our best to provide our guests with good nights' sleep and great experience as it is very important to us. We would love to welcome you back anytime.
Great location being central. Staff at the desk were very professional, friendly and accommodating. Beds were fair and rooms pretty tight being a two bed room. Very quiet in our room location. For some it might be a problem if you need your vehicle throughout the day as it is valet parking quite far away and 15 minutes is needed to send for your vehicle.
Thank you Randy for your kind review. As you mentioned, we are within a close proximity to many tourism attractions, restaurants, and shops in Victoria. Our staff try their best to provide our guests with memorable experiences. Parking is available at $7(low season) or $12(high season) with complimentary valet service for our guests. Your vehicle is parked in a gated parkade which is half block away from the hotel and it take about 10-15 minutes to retrieve your car because it is one way street. However, you can always pre-schedule your car. Our suites are available at only $20 more per night - it great value for the extra space and full kitchen. We hope to see you again.
I stayed at this hotel while taking a weekend yoga course and had such a wonderful stay. My flights were delayed so I missed my first night yet they were so great that they even upgraded my room since I was staying for three more nights. The staff was so kind and helpful with directions, or any other questions that I had.
Hi Jessikalynn, we're so glad that you enjoyed your stay at our hotel, (even though flight delays can be a pain!) As stated in this review, our hotel is directly downtown Victoria and the perfect place to relax on a weekend trip away. Walking distance from everything you might need, we're the perfect landing point whether you are here for work, a conference, or just to see the sights. We're equipped comfortable traditional rooms and also for $20 more a night have suites available which offer full kitchens and a seating area. Our studio suites are wonderful for travelers who hope to stay in a bit more, and possibly do some cooking.
We hope to see you again on your next yoga retreat,
A boutique hotel hidden in downtown Victoria. Great service, fabulous rooms and great value. We were they for a stressful event and upon arrival all the stress went away. We did not ask for any special treatment but the Hotel sure made us feel special. We can't wait to go back when we have a longer time to stay.
Thank you for taking time to write us a wonderful review, George! We are very pleased to hear that we were able to accommodate you and make your stay special. We would love to welcome you back to our hotel anytime.
The Carlton Plaza is centrally located in Victoria, a walk to everything. The rooms are clean, the staff is excellent and the restaurant is very good. This is probably the best Best Western I've stayed at and is an excellent choice for business or pleasure. This is not a luxury stay but is a great value for the money and staff as good as any luxury hotel.
Hello again Leslie, Thank you for taking the time to write these kind words about our hotel. We appreciate the comments about our staff. We are located in the downtown core of Victoria, which is a perfect location for any traveler visiting the city, withing minutes walking of sights attractions, business centers and restaurants.
Come back and visit again!