We stayed at the BW Inner Harbour for 4 nights from 14th May. Our check-in was quick and pleasant. We asked whether we had a harbour view room and were told that our room was on one of the lower floors but that for a small increase we could upgrade to the harbour view room which we gladly did. Our room was clean and comfortable. We didn't use the kitchen, preferring to try some of the excellent eateries in Victoria. We enjoyed the breakfast each day and found it more than adequate considering it was included in the price. The staff were extremely helpful, even to the extent that after we left and had gone to the US my husband thought he had left his jacket behind. The staff could not have been more helpful, even sending one of their staff down to the Clipper to see if the jacket could be sent that way. I would not hesitate to stay at Best Western again