We had booked a king size room with a city view and when we arrived we were placed in a small room on the ground floor overlooking some bushes. Technically this is what we booked but not in the spirit of what we were lead to believe. I asked reception if the could find a better room but all the had was one of the penthouses which they offered to us for an extra $80 per night. We accepted and whilst the penthouse was reasonable and spacious, it was all a bit 1980s and in need of a makeover. Main problem is that the bedroom is near the lift shaft and when the lifts are operating, it is impossible to sleep because of noise. This is what has impacted the rating given the key in any hotel is a good nights sleep. Notwithstanding the above, reception staff were great as was the guy that serviced the free breakfast room, which was a reasonable spread.
Overall you will need to be careful what room you book, certainly don't ever consider the so called penthouse.
- Official Description (provided by the hotel):
- Great hotel located at Victoria's famous scenic Inner Harbour, just steps to attractions, shops and restaurants. Simply park your car and walk to all Victoria's sights. We offer a complimentary full breakfast buffet. Underground parking (max 6'6") is available for a daily charge. Well-appointed guest studios and one-bedroom suites include a private balcony, fridge, microwave, free wifi & DVD player. Ask about kitchen studios for extended stays. Luxurious penthouses offer stunning harbour views. Relax & unwind in the outdoor seasonal pool, indoor whirlpool, sauna, steam room and fitness studio. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Inner Harbour Hotel Victoria
- Best Western Hotel Victoria
- Best Western Victoria
- Best Western Inner Harbour
- Victoria Best Western