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“Great Christmas with the great grandparents!!”

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Best Western Plus Inner Harbour
Ranked #7 of 49 Hotels in Victoria
Certificate of Excellence
GreenLeadersBronze level
Reviewed January 1, 2013

We were looking for a quiet convenient pleasant few days over Christmas for a visit with family, ages ranging from 18 months to 87 years, and it was perfect. Everything within walking distance, great breakfast daily/tickets to Butcharts Gardens included in daily rate, everything we wanted to do was at the ready. The service was exceptional, all the staff were beyond pleasant and more than accommodating, especially considering we were "intruding" on their Christmas time with family. I would stay there again in a heartbeat, as a matter of fact went there on the recommendation of other family who had the same positive experience during a four day visit in the summer. Rooms were clean, more than comfortable and the addition of a kitchenette made it easy and convenient with little ones and playing host to the old folks. A few great dining recommendations that were bang on also added to the perfect few days away.

Room Tip: Next time I would like to ask about an ocean view.
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  • Stayed: December 2012, traveled with family
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Thank tinlizzee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this reviewResponded January 8, 2013

Thank you so much for coming to celebrate Christmas in Victoria and for choosing our hotel based on recommendations of your family. We appreciate your letting us know how much you enjoyed your time, and that our staff were able to help make your stay that much better with great suggestions.

It was our pleasure to host you, and we look forward to having you come stay with us again.

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1,281 - 1,287 of 1,876 reviews

Reviewed January 1, 2013

We prefer to stay here whenever we drive down island from Qualicum Beach. The staff are gems! Unlike most hotels the front desk clerks always greeted us warmly when we came down for breakfast and whenever they were not busy with other customers. They were genuinely interested in how things were going and what our plans were for the day. The cleaning staff were also friendly. The lovely lady in charge of the buffet made us feel like honored guests. The location is ideal for exploring Victoria on foot, including going downtown, to the seashore, and to Beaconhill Park. This year we were on a budget so the weekly rate was a great deal and it cost less than the 4 day package. It included the buffet breakfast, two newspapers, secure parking, and full use of the kitchenette, where we cooked a roast of lamb on Boxing Day. We asked for a room facing south so we could enjoy the afternoon sunshine. Ours was on the 7th floor, with a great view, and was very quiet. When the sun came out we were so warm that we had to open the balcony door. We have lots of retired friends who like to stay in Victoria and they were eager to hear about our hotel. We'll be back!

Room Tip: We've liked both sides of the hotel. The harbor view faces north and is especially beautiful at...
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  • Stayed: December 2012, traveled as a couple
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Thank murrpaat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this reviewResponded January 8, 2013

Thank you for coming back to stay with us again, and we are so pleased to hear how much you enjoy all our hotel has to offer for your trips to Victoria. We often get guests that love the front/ south side of the hotel because of the lovely sun, and so pleased that you had such nice weather for your "winter" visit here.

And thank you as well for taking the time to let us know how much you enjoyed the interactions with our staff, from front desk, to housekeeping to our breakfast attendant. We often get hgh praises for the service of our team, and we never get tired of it trust me. I am so proud of each and every one of them, and glad to hear how well they represent the team time and time again.

We look forward to welcoming you again soon!

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Reviewed December 27, 2012

This is a great hotel in a perfect location. The room was beautiful with a view of the water. There is a kitchen and outdoor area. Breakfast was very good. The staff was outstanding. Great hotel! One of my favorite places to stay ever.

Room Tip: Get the water view, so much fun!
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  • Stayed: November 2012, traveled with family
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Thank binks22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this reviewResponded December 31, 2012

WOW! Thanks for the glowing review and for sharing with us how pleased you were with our Inner Harbour location, service of our team, amenities like the free full breakfast and of course the harbour view studio you stayed in!

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Reviewed December 27, 2012

Great place to stay if you do a walking trip from the ferry. Just a block away. There is a side walk on the side of the Hotel Grand Pacific that makes it a quick walk to the Best Western. Had a corner room on the 6th floor. It was clean and very comfortable. The first night was a bit stormy and the wind whistled through the the slider door but the room stayed warm. The decor was somewhat plain and the cabinets were locked so that you could not access what I assume where the plates and cooking things were for the kitchen. The staff was outstanding and very friendly and helpful. Thank you Lee for your dinner suggestions. Very helpful. The hotel is very affordable and just a short walk to the Parliment Building and the Museum. Would definitely stay here again.

  • Stayed: December 2012, traveled as a couple
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Thank Chuck F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this reviewResponded December 31, 2012

Thank you for taking the time to let us know about your recent stay. We really appreciate your choosing our hotel, and also for recommending us to others! We often get great compliments on the outstanding service of our staff, and Lee in particular. Looking forward to seeing you again!

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Reviewed December 27, 2012

  • Stayed: December 2012, traveled with family
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Review collected in partnership with Best Western
Thank Steimie
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BWIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this reviewResponded December 31, 2012

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Reviewed December 25, 2012

The walk from the ferries is short, (FYI you can cut through between the Hotel Grand Pacific and the Days Inn, saves having to walk all the way around the block). The staff is fantastic, so helpful and friendly. Breakfast was fine, eggs pancakes, juice, cereal, oatmeal, toast and bagels, etc, gets you started. We had a corner room, king bed with 2 balconies and kitchenette. No plates or pans in the kitchen, but there was stove top, not sure why. Not facing the harbor, view of the Parliment and The Empress (and the condos across the street). Good selection of DVDs to watch on a stormy night. Wish the Hot Tub was open later then 10pm. Location is very close (1-2 blocks) to the Provincial Museum, The Empress and Parliment. Hotel and room was very clean, but room decor was kinda ugly and bland. Bed was comfy, but the sheets were scratchy and smelled of bleach. Very reasonable price, be sure to join their rewards program.

Room Tip: Facing the harbor, higher floors (or you can't see over the Ferry terminal).
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  • Stayed: December 2012, traveled as a couple
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1  Thank Patti C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this reviewResponded December 26, 2012

Dear Patti,

Thank you for choosing our hotel on your recent trip to Victoria and Vancouver Island, and we so glad to hear how you enjoyed the convenience of our harbour location and proximity to the Inner Harbour ferry terminals (namely the Black Ball and Victoria Clipper). We appreciate all the comments, and compliments which we will share with all the team.

A comment about the kitchen access - all of our studios include the small separate eating area with fridge, microwave and coffee maker. We include complimentary full kitchen access with our extended stay rate plans, such as for guests staying three of more nights. For guests just here on a short stay, we can also open up the access for a charge of $15/ stay.

Thank you again for taking the time to let us know what you enjoyed the most, and what areas we can work on to provide the best possible experience. We hope to see you again when you are returning to Victoria.

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Reviewed December 24, 2012

The Best Western, Inner Harbour offers visitors a superb location, great rooms, superb service, a wonderful array of breakfast items, free parking, all of which are included for very competitive hotel prices. The staff is very friendly, knowedgeable and helpful and go out of their way to make your stay memorable.
My wife and I had had several visits to Victoria and without question, we always stay at the Inner Harbour.

Room Tip: Try to get a room directly facing the Inner Harbour, it provides a unique opportunity to see all the...
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  • Stayed: December 2012, traveled as a couple
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Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this reviewResponded December 26, 2012

Dear Paul,

Thank you for coming back to stay with us again, and sounds like we will be seeing more of you both - GREAT TO HEAR! We really appreciated your sharing with us what you enjoy the most at our hotel, to help others who may be coming to Victoria for the first time and what we have to offer that they may also enjoy. Thanks again for the recommendation, and all the best for the New Year!

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Additional Information about Best Western Plus Inner Harbour

Address: 412 Quebec Street, Victoria, British Columbia V8V 1W5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool
Hotel Style:
#4 Romantic Hotel in Victoria
#5 Family Hotel in Victoria
#6 Green Hotel in Victoria
#6 Business Hotel in Victoria
Price Range: $117 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Inner Harbour 3*
Number of rooms: 74
Official Description (provided by the hotel):
Great hotel located at Victoria's famous scenic Inner Harbour, just steps to attractions, shops and restaurants. Simply park your car and walk to all Victoria's sights. We offer a complimentary full breakfast buffet. Underground parking (max 6'6") is available for a daily charge. Well-appointed guest studios and one-bedroom suites include a private balcony, fridge, microwave, free wifi & DVD player. Ask about kitchen studios for extended stays. Luxurious penthouses offer stunning harbour views. Relax & unwind in the outdoor seasonal pool, indoor whirlpool, sauna, steam room and fitness studio. ... more   less 
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Also Known As:
Best Western Plus Inner Harbour Hotel Victoria
Best Western Hotel Victoria
Best Western Victoria
Best Western Inner Harbour
Victoria Best Western

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