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“Not a good experience”

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Comfort Inn & Suites
Ranked #39 of 49 Hotels in Victoria
Dayton, Ohio
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Not a good experience”
Reviewed July 30, 2012

Looking at the hotel site and building we thought that we would have good place to stay for the price we paid with my family. Towels in the bathroom were with the hair who used previously. Those towels were not cleaned well. Bathroom was not clean and found hair in the bathroom. No hot water to take shower in the morning. We had to leave that mornig without taking shower. Not a good experience to stay in that hotel as we expected.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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292 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Clark Fork, Idaho
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 25, 2012

First trip to Victoria BC. The hotel was built right! The rooms are exceptionally well insulated against outside sound. It is centrally located next to a major shopping mall and provided easy access to major travel routes.
The staff was exceptionally helpful and courteous. The maid/cleaning staff (Jeanette) was the best we have ever had, regardless of how much the room cost! The room was consistently cleaned and the staff was quiet, but highly efficient.
There is a pub in the hotel, with a good quality of service and food.
Overall, for the money this is the best you can get! Highly recommended to all.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Franklin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanaimo
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 19, 2012

My husband and I stayed two days here when we went to the Pacific Tattoo in Colwood. The room was very comfortable, and even though it faced busy Blanchard Ave. with the window closed there was no traffic noise. Noise blocking between rooms was good. We had a family next door and could only hear them when they were in the hallway. Blackout curtains were great. National Post in the morning caught us up on the news. Breakfast was included but the room was too small for the number of guests using the services. There was only one two-slice toaster, and the two waffle makers were situated in the main traffic flow of breakfast collectors, only about three feet from tables with seated customers trying to eat their food. We ate there the first morning but the second we went one block over to Denny's Restaurant. The bar looked good and we decided after our event to have a drink before turning in. The bar closed at 11pm on a Saturday night so we were out of luck.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank glnov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lithia, FL
Level 6 Contributor
179 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed July 15, 2012

I got this hotel at a reduced rate directly from its website. They offer reduce rates if you sacrifice being able to cancel. The room was very clean and nice. There was a refridgerator but no microwave. The staff was professional. The breakfast was decent. They had some hot items and many cold items. You also get a 10% discount in their restaurant.

  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mathstud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 9, 2012

The hotel is only a short drive from Victoria's city center. The staff were friendly and the complimentary breakfast was very good - included continental, hot buffet, coffee and waffle station. Not sure if this is how it is for all the nights or just for holiday weekends (we stayed during Canada day) but we were very pleasantly surprised. Overall, good stay for the price.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sayoonara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrace, Canada
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 6, 2012

Were put in the tower which you accessed beside the liquor store (no issues but were leary). Rooms were okay but the best part was great wireless. The breakfast was good but on 2nd day when they ran out of eggs and bacon (8am) they did not refill so 2 of our party went without. Stayed a Tues and Wed but Wed was $14 more....

Room Tip: Ask for room in main hotel
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pony1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 6, 2012

I stayed in a pet-friendly room with additional $20 fee and the room doesn't look as good as you can see online. I was disappointed after all. And I was told not to allow to bring breakfast back to my room to enjoy it. I've been to many hotels, this is first time I ........................don't like it.

Stayed July 2012, traveled as a couple
Helpful?
2 Thank Veronica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 3020 Blanshard St, Victoria, British Columbia V8T 5C7, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #39 of 49 Hotels in Victoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn & Suites 3*
Number of rooms: 152
Official Description (provided by the hotel):
With 152 well-appointed rooms, our hotel comfortably accommodates both business and leisure travellers. The Comfort Inn & Suites Victoria not only offers some of the best rates in Victoria, but each stay includes a complimentary hot breakfast buffet and ample free parking. Our conference and meeting spaces can accommodate a wide range of events, from large trade shows and weddings to small meetings. Redd’s Pub, our on-site restaurant, offers diners traditional pub fare, with a pleasant mix of international flavours. For you convenience, we also have a cold beer and wine store onsite, Rosie's. ... more   less 
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Also Known As:
Comfort Hotel And Conference Centre
Holiday Inn Victoria
Victoria Holiday Inn

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