Was to Victoria this year, and we always seem to end up back here. First off, the staff are fantastic! Special shout outs go to Ryan and Angela at the front desk who bent over backwards to ensure our stay was painless. We reserved for a week, and faced the possibility that we might have to move rooms, which was taken care of when we got there. They were very helpful in looking for places to eat (of which Victoria has no lack), and sites to check out that we hadn't considered before. Aylla in the restaurant was very friendly and spot on in serving us quickly and in recommending food and beverage.
The room was spotless, large and full of great art. The bed was super comfy and the fan provided respite from the heat. There is no air conditioning in the room, but that isn't a big deal if yiou crack the windows and use the fans to provide airflow. The price was inexpensive compared to the big chains, and the location means pretty much everythiing you would want to see or do downtoown is within walking distance. My only gripe was with parking, and it's minor. When I parked I put the parking pass on the dash of our rental buit it wasn't immediately noticeable from the front of the car, resulting in a violation. I took it to the front desk, and told Angela, she took care of it no problem at all.
This is our third trip in 7 years to the Swans and it hasn't disappointed me yet.
- Official Description (provided by the hotel):
- Swans Hotel & Brewpub offers 29 unique and comfortable suites and is conveniently located in the heart of historic "Old Town" Victoria. We are a short walking distance to downtown's Inner Harbour, museums, galleries, events, entertainment, shopping and much more. ... more less
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- Also Known As:
- Swans Suite Hotel