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“Great location, so so hotel”

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Hotel Grand Pacific
Ranked #14 of 49 Hotels in Victoria
Certificate of Excellence
Reviewed February 23, 2007

My fiancee and I visited Victoria recently for a weekend. We took the Victoria Clipper from Seattle to Victoria, which was a crowded but pretty good experience. When we arrived in Victoria we had about a 45 minute wait in Customs. My fiancee called the Hotel Grand Pacific to let them know we had arrived about an hour and a half earlier than the guarenteed check in time (3:00) to see if they had a room ready. The woman he spoke to was friendly and said our room was clean and ready and they could check us in when they arrived. When we arrived we waited in line for about ten minutes while others were checked in. When we got to the desk a woman began the check in process and informed us that our room was not ready. My finacee explained that he had spoken to another woman 45 minutes earlier and she had said it was ready. She never appologized but rather smirked and said, quite rudly, that the other woman didn't know what she was talking about and we would have to wait. We decided to go for lunch and they did hold our bags so we would not have to lug them around downtown Victoria. We were called about an hour later to come back to check in. Upon check in no one even offered to help with our bags. We also felt the first check in process was handled unprofessionally. We understood that early check in is not guarenteed but felt the front desk woman could have apologized for being misinformed or at least been sympathetic. However, she was condescending and blamed her co-worker for the problem. Our room was small, but very nice and the bed was comfortable. We wanted to leave the Hotel for dinner and the night bellboy, was extremely helpful in reccomending local bars and nightclubs. We went to Lucciano's for dinner and thought the ambiance, waitress, food, and drinks were amazing. They serve funky Italian dishes and have great Bellini's. We also really liked Milestone's for brunch and Irish times for lunch. The Hotel Grand Pacific's food choices were less than great. Everything closes by midnight so don't count on late night drinks. The continental breakfast is $14 dollars and doesn't even include creamcheese for the bagel--that costs an extra $2. For that price we had a huge breakfast and mimosas at Milestone's which is right on the water. The coffee bar is overpriced as well. Starbucks was cheaper and I saw at least three within walking distance. You can walk pretty much everywhere from this hotel; it is super close to the ferry and to the downtown area with the shopping and food. We had a great time on our trip but probably wouldn't stay at the Hotel Grand Pacific again--it was just an average experience.

  • Stayed: February 2007, traveled as a couple
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2  Thank Misdamina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,945 - 1,951 of 2,101 reviews

Reviewed December 7, 2006

Thre women, five days, a 50th Birthday........Middle of July.
We actually started in Seattle & stayed at the Crowne Plaza one night, took in a Mariners game, then caught the Victoria Clipper. Hint: If you can't tolerate perfume and enclosed space combined with wave action, don't take the Clipper. Very nauseating, and the staff sprays any and all fragrances. Yuk. But, the up side is that it is really inexpensive and the liquor prices are dirt cheap compared to U.S. so load up. Long wait times & lines, so arrive early to get through customs and get a seat together with your party, otherwise you may not find seats together.
The Clipper docks about a block from the hotel, and a very easy walk even with baggage. We asked for an upgrade to a harbor view room, and got it for $30.00 more per night. What a bargain! Spectacular view of the harbor, Empress, Parliment buildings and the city. The hotel is directly across the street from the double decker bus tours, and I'd recommend the one that stops in China town, the castle and a few other places. The Under Sea Garden is also across the street, and Parliment Buildings and Museum all well within walking distance. A bit more of a trek to downtown but very easy when so much is in store. There is a lovely English tea room/breakfast place in the neighborhood for breakfast, a short walk will get you fresh jam & melt in your mouth scones.
The hotel was terrific. The beds were so comfy, pillows nice and everything smelled really fresh. Ammenities were upscale and always replenished and then some. Nice size for three gals in one room, and double sliding glass doors onto the balcony that easily seats 4 people. Grab a bottle of wine, and enjoy the lights of the city at night. Good restaurant food, and the outdoor seating by the waterfall was wonderful on a hot summer day. The pool area is clean, not crowded and long enough for a good swim. There is a lap side and a goofing around side. Good light from the glass roof and it did not have that "pool" smell. There is a bank of sorts by the little snack bar /deli/coffee bar that will exchange money.
I had a most rejuvinating facial, and my sister had refreshed footsies after her pedicure. It was a great trip and I would stay at this hotel again anytime. Watch the rates on all of the sites as they have a tendency to change alot. Shop around for the best deals and packages.

  • Stayed: July 2006, traveled with friends
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4  Thank Klingonlursa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2006

Hotel Grand Pacific aspires to be a grand hotel...and charges accordingly...but it does not made the grade. The suite was large but gloomy...lights were dim, furniture was outdated and depressing. We paid for the harbour view but only had one window...in the living room...the bedroom had no window. And after being out all day we returned at 4pm and the room was still not serviced...eventually housekeeping came at about 5pm. Breakfast in the hotel restaurant was expensive and tasteless. On the plus side...very convenient location, great for walking downtown and access to the ferry. We loved Vicoria and will return again...just not to the Grand Pacific.

  • Stayed: October 2006, traveled as a couple
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6  Thank FITravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2006

We stayed at Hotel Grande Pacific ( total room price for two night thru the Victoria Clipper was $232.00 USD) ( They upgraded our room without our even asking to a very nice view room of the harbour), two coupons for a buy one get one free buffet breakfast
( Delishhhh) and 10% off SPA.

We went thru customs and took our "free" taxi to our hotel. You could walk it is only 5 minutes away! from the Clipper Ship dock. The CoHo Ferry is right out in front of the hotel.

We were checked (11:00 am) in quickly with the fast offered free room upgrade! Room # 416 with two comfy double beds, balcony with table and two chairs, view of the harbor, mini bar,a desk/chair and with wi fi connection, TV with games etc., Tel, bathtub, cozy bathrobes, iron and ironing board, hair dryer, coffee maker, two separate sinks one in the bath room and one right out side with a huge mirror. The decor was light green and rose very restful.
 
  The rest of the hotel was very nice -- lovely comfy lobby, gift shop, sauna, hot tub, swim pool and exercise room , bar, "Mark" room, cafe area to buy to go items and breakfast/ dinner restaruant! The hotel was built in 1986 but still so very nice! The staff were so kind, and helpful, and just overall great!

The buffet breakfast was so good! The bar had some great hot drinks but you have to ask if they make what you want! They will!

I just loved this hotel and I would stay here all the time the location is great! Walking distance to everything!

2  Thank Discover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2006

Stayed there for 3 nights in Oct. 2006.
Booked a "harbour view" suite.
The hotel is in U-shape, and our room was at the corner of the U-shape, and so the actual view was quite limited; could only see the very end of the inner harbour.

Otherwise, the suite was nice: really big, clean, and quiet.

Hotel was close to all the usual tourist spots. So, it was very convenient: we were able to drop off souvenirs/stuff we just bought, take a brief rest (and charge the camera/camcorder), freshen-up and, then head out again.

Note:
(1) Free Internet: Remember to bring your Ethernet cable!!!Otherwise, they will "give" you one for CAD$6. [I brought one from Future Shop for CAD$5 + tax]
(2) A tour bus full of tourists were staying there. So, it seemed like I had over-paid the room (relative to the tourists)

  • Stayed: October 2006, traveled as a couple
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6  Thank olt1892
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2006

I have been on many travels, and many hotels around the world and Canada, but this one tops them all.

It was the staff! Always on the ball, always polite, always great service.

Room service was excellent and quick. The breakfasts were HUGE, and delicious.

Maids were efficient and friendly.

My view was not that great but I booked a package of $120 a night so I understand that a bad view came with the price.

Stayed: June 2006
5  Thank hotel2006av
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2006

I stayed at this hotel for 3 nights and really enjoyed it! I arrived in the morning with the Victoria Clipper and rolled my bags about 100 yards down the street to the hotel. They allowed me to check in early that morning. Had a 1 BR suite with a wonderful view of the outer harbour. The staff was very helpful and nice. The spa was great. The location was great for sightseeing around the inner harbour. The hotel wasnt cheap, but it was worth it. Would definately recommend this hotel if you want to be pampered! Very spacious rooms!

  • Stayed: September 2006
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4  Thank poiboiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Pacific

Address: 463 Belleville Street, Victoria, British Columbia V8V 1X3, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Victoria
#9 Business Hotel in Victoria
#11 Romantic Hotel in Victoria
#12 Family Hotel in Victoria
Price Range: $149 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Grand Pacific 4*
Number of rooms: 304
Official Description (provided by the hotel):
Facing Victoria's Inner Harbour and adjacent to the British Columbia Legislature, the Hotel Grand Pacific, recently voted World's Best, Top 500 places to stay by Travel + Leisure Magazine, is 2 blocks from Victoria's downtown restaurant and shopping scene, 2 blocks from the Victoria Conference Centre and 5 blocks from Fisherman's Wharf, a working harbour surrounded by an array of food kiosks, unique shops and ecotour adventures. The Victoria of today is urban, outdoorsy, culinary and hip. Experience Victoria today. ... more   less 
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Also Known As:
Grand Pacific Hotel
Grand Pacific Victoria

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