My fiancee and I visited Victoria recently for a weekend. We took the Victoria Clipper from Seattle to Victoria, which was a crowded but pretty good experience. When we arrived in Victoria we had about a 45 minute wait in Customs. My fiancee called the Hotel Grand Pacific to let them know we had arrived about an hour and a half earlier than the guarenteed check in time (3:00) to see if they had a room ready. The woman he spoke to was friendly and said our room was clean and ready and they could check us in when they arrived. When we arrived we waited in line for about ten minutes while others were checked in. When we got to the desk a woman began the check in process and informed us that our room was not ready. My finacee explained that he had spoken to another woman 45 minutes earlier and she had said it was ready. She never appologized but rather smirked and said, quite rudly, that the other woman didn't know what she was talking about and we would have to wait. We decided to go for lunch and they did hold our bags so we would not have to lug them around downtown Victoria. We were called about an hour later to come back to check in. Upon check in no one even offered to help with our bags. We also felt the first check in process was handled unprofessionally. We understood that early check in is not guarenteed but felt the front desk woman could have apologized for being misinformed or at least been sympathetic. However, she was condescending and blamed her co-worker for the problem. Our room was small, but very nice and the bed was comfortable. We wanted to leave the Hotel for dinner and the night bellboy, was extremely helpful in reccomending local bars and nightclubs. We went to Lucciano's for dinner and thought the ambiance, waitress, food, and drinks were amazing. They serve funky Italian dishes and have great Bellini's. We also really liked Milestone's for brunch and Irish times for lunch. The Hotel Grand Pacific's food choices were less than great. Everything closes by midnight so don't count on late night drinks. The continental breakfast is $14 dollars and doesn't even include creamcheese for the bagel--that costs an extra $2. For that price we had a huge breakfast and mimosas at Milestone's which is right on the water. The coffee bar is overpriced as well. Starbucks was cheaper and I saw at least three within walking distance. You can walk pretty much everywhere from this hotel; it is super close to the ferry and to the downtown area with the shopping and food. We had a great time on our trip but probably wouldn't stay at the Hotel Grand Pacific again--it was just an average experience.
- Official Description (provided by the hotel):
- Facing Victoria's Inner Harbour and adjacent to the British Columbia Legislature, the Hotel Grand Pacific, recently voted World's Best, Top 500 places to stay by Travel + Leisure Magazine, is 2 blocks from Victoria's downtown restaurant and shopping scene, 2 blocks from the Victoria Conference Centre and 5 blocks from Fisherman's Wharf, a working harbour surrounded by an array of food kiosks, unique shops and ecotour adventures. The Victoria of today is urban, outdoorsy, culinary and hip. Experience Victoria today. ... more less
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- Also Known As:
- Grand Pacific Hotel
- Grand Pacific Victoria