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All reviews athletic club parliament building inner harbor victoria clipper steam room small balcony black ball ferry harbor view room within walking distance perfect location hot tub ferry terminal the royal bc museum hotel restaurant port angeles would highly recommend this hotel early check
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Reviewed 4 weeks ago

This hotel was first rate and a great value. Our room was well-appointed and comfortable. We particularly enjoyed having cocktails or coffee on our balcony overlooking the Inner Harbour, and being able to simply take the elevator down to the gym and pool area that included a steam room, sauna, and whirlpool. We find such amenities are often at a separate location or available only at extra cost. Here, they were included in the room charge, conveniently located, and beautiful. Great breakfast buffet with attentive service. A fun evening with live music in the bar. The concierge, whose name unfortunately I did not take note of, was fabulous, as were all other staff with whom we interacted.

Room tip: Rooms with harbour view recommended
Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Just41Day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2019

This is a great place to stay in Victoria. Conveniently located with comfortable rooms and a very friendly helpful staff. The view was amazing. The breakfast was pricy but tasty. Would highly recommend this place to anyone staying in Victoria.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2019

A huge shoutout to Murray McMullen, Concierge at the Hotel Grand Pacific. He was the best Concierge on our entire tour of Canada. Knows Victoria very well and can guide you to an outstanding visit. The Hotel Grand Pacific is a very nice hotel, large rooms, Harbor views (fun to watch the ferries and Harbour Air planes land), clean, and a nice balcony to relax on. Bathrooms are nice size too. We enjoyed two days at this hotel on our Canadian tour. Breakfast was very good, and dinner was really good downstairs. Can get crowded as other tour operators house their patrons at this hotel so go to breakfast a little early. Can walk to anywhere downtown easily from this location. Very relaxing stay.

Room tip: Request a Harbor view!
Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
1  Thank Shuttrrbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2019

We had a conference in Seattle and decided to do an overnight to Victoria. Clipper there and Seaplane back. Our intentions were to find a nice Hotel, for mostly convenience as we were not renting a car. As it turns out, this Hotel was as nice as the Empress (my opinion), with excellent customer support all the way and including The Housekeepers! I researched the other hotels and even picked another, however it had construction going on. SOOOO glad they did or I may have missed this one!

Room tip: East Wing Suite, facing Harbor at least 3rd floor on up.
Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank JDinTempe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2019

I took the advise of a local when booking this hotel and it was an excellent choice. The rooms are beautiful, beds are comfortable, the hotel staff and concierge helpful and the fitness space is immaculate. Our only hiccups were a top floor room under the ventilation system which was quite loud and an extremely disorganised, poorly prepared, poorly staffed breakfast which did not fit the professionalism of the rest of the staff and accommodation.

Room tip: If given a top-floor room, confirm that you are not under the ventilation system.
Date of stay: May 2019
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank debellechasse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christy H, General Manager at Hotel Grand Pacific, responded to this reviewResponded June 12, 2019

Dear Guest,

I really appreciate you taking the time to review your recent stay with us. I’m so glad to hear that our team made you feel welcome and that you enjoyed your room and the Victoria Athletic Club facilities. We will make a note on your guest folio to make sure that on future visits you are located away from ventilation units and other potential disturbances to your sleep. However, in the meantime, we will have our Maintenance team take a look to make sure that they are working properly, so thank you for flagging this potential issue for us.

Please accept my apologies for the disorganized breakfast service – as you note, this is not in keeping with the normal standards of our hotel, and we will be looking into this with our Food & Beverage department.

Thank you again for taking the time to post your feedback, and we hope to see you the next time that you're in Victoria.

Best regards,

Reid James
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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