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“Waterfront wonderful”

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Delta Hotels by Marriott Victoria Ocean Pointe Resort
Ranked #8 of 49 Hotels in Victoria
Certificate of Excellence
Abbotsford, Canada
Level 6 Contributor
94 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Waterfront wonderful”
Reviewed February 26, 2014

We had the opportunity to take a room with the Delta during a recent visit to Victoria. I had been previously and was impressed enough to return. This time, I took an upgrade to a Waterfront room. The room itself was completely spotless, comfortable and enjoyable...but when we went to the window...oh, my gosh! The view was incredible!!! The Inner Harbour showcased the Empress Hotel, the Legislature buildings and life on the harbour...seeing the kayakers out for a ride, ducks and birds in abundance...amazing. At night, the lights reflecting on the harbour are a sight to be seen.

One cannot forget the staff either. Jon was great, hospitable and helpful

Breakfast in the dining room - boy, it was hard to get on with the day's activities with such a full stomach - completely satisfying.

Overall, the hotel was undergoing renovations - but things were clearly marked, and there were simply no issues which presented problems for us. Loved the facility and will certainly book mark it as a place to return.

Room Tip: Go for the Waterview room, without a doubt!
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  • Stayed February 2014, traveled as a couple
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Helpful?
Thank GBishome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Victoria, BC
2 reviews
Reviewed February 20, 2014

Beautiful before even better now. The upgrades are just about finished and the lobby is gorgeous. The restaurant updates will be nothing less than beautiful. The outdoor deck is perfect for summer evenings. The food is as always excellent.

Room Tip: Oceanview, city scape is the best.
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  • Stayed December 2013, traveled with friends
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Helpful?
Thank GooseCruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Brunswick
Level 6 Contributor
120 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed February 17, 2014

Excellent place to stay with million dollar views of Victoria Harbour.staff friendly, centrally located, a great place to stay! clean rooms. breakfast overlooking the water was a great way to start the day!

Room Tip: Perhaps staying on higher floors would be better, but it was quiet and no complaints on our floor.
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  • Stayed September 2013, traveled with friends
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Helpful?
Thank irish194960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medicine Hat, Canada
Level 4 Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed February 16, 2014

We had booked this hotel for a return after staying here two years ago. What can I say, beautiful location, best service, and clean, clean, clean! There was a bit of construction going on still as this hotel has gone through a major inside and out renovation. The minor inconvenience was nothing, the hotel desk is in a temporary location, the lounge and business center also are temporarily relocated while the main floor is being finished. There is no dust or debris to walk through as it is all behind temporary walls, but I'm sure will be beautiful when complete. We had a side harbour view room on the fifth floor. Also had a kitchenette in the room with an honor system snack tray. The view is beautiful, I could sit and stare out the window here for quite a while, watching seaplanes and ferries passing through the harbour. Nice and quiet too at night, no unruly guests would be tolerated. The hotel also has a fitness center, nice pool overlooking the harbour, and a really nice hot tub for an evening soak. Parking cost 18.00 per night if you have a vehicle. Location of this hotel couldn't be better. Ten minutes to downtown if you walk. Service here is a 10 out of 10. Staff is also friendly and extremely helpful. Will return for sure.

Room Tip: Harbor or side harbor view rooms are preferable if you like a nice view and are willing to pay a lit...
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  • Stayed February 2014, traveled as a couple
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Helpful?
1 Thank newlyretired10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level 4 Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 10, 2014

My room was fantastic. Huge TV, comfortable bed, great working facilities. I could even plug my computer into the TV to watch movies on the big screen. The staff was incredibly friendly and eager to help. I thought that the upcharge for a water view was a bit ridiculous, especially since the hotel was not very full. The doors were also very thin, and just about every noise from the hallway was pretty loud inside my room. Because of the renovation, the restaurants/bars were moved into some of their lounge rooms. I went into the bar to have dinner, and I felt like I was sitting in a library. The tables were basically end tables and even though there were seven or eight people in there, it was silent. Very uncomfortable and awkward. I would like to go back after the renovation is complete, because it would probably earn an excellent rating after that.

  • Stayed February 2014, traveled on business
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    • Location
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Helpful?
Thank jneely77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaVictoria, Front Office Manager at Delta Hotels by Marriott Victoria Ocean Pointe Resort, responded to this review, February 12, 2014
Dear Valued Guest,

Thank you for taking the time to provide feedback on your recent stay. I am very happy to hear your room was fantastic and you enjoyed the SMART Desk. I do apologize for the noise in the hallway. If you ever encounter any issues during your stay please don’t hesitate to let a member of our team know.

I also appreciate your patience with regards to the renovations taking place in our restaurant and lobby. The fabulous new lobby will be unveiled in March followed by the Restaurant in May. I hope you will come back to experience both.

Warm Regards

Justin Foisy
Front Office Manager
Delta Victoria Ocean Pointe Resort and Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Comox,British Columbia,Canada
Level 6 Contributor
309 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed February 9, 2014

This resort is in a major renovation again and they are redoing the lobby and restaurant so you enter thru a temporary entrance door and get checked in at a temporary desk and the whole restaurant and lobby are closed off so it changes the complex somewhat and the whole ambience for sure and it may be a big deal for some as the lobby and restaurant can be a significant part of the experience for this property and my concern is if you book on line etc you are not made aware of it which I think is unfair so I wanted to post this note
The upside when it is done I am sure it will be stunning
All the rooms were redone last year and they are very nice

  • Stayed February 2014, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank islandrockin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaVictoria, General Manager at Delta Hotels by Marriott Victoria Ocean Pointe Resort, responded to this review, February 12, 2014
Dear Valued Guest,

Thank you for providing feedback on your stay. Your patience and understanding is very much appreciated as our lobby and restaurant are being completely redesigned. We are working hard to ensure the impact on our guests is minimal. All hotel services, including the restaurant, lounge, and spa, are still available. We are very excited to unveil the lobby in a few weeks and the restaurant in early spring.

I hope we will be able to welcome you back to see it!

Warm Regards,
Kimberley Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria B.C.
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 4, 2014 via mobile

Mrs. Coopershawk and I arranged a terrific deal through Travelzoo for a one night "Staycation" at this hotel. We had a beautiful view of the Inner Harbour watching seaplanes come and go, as well as kayakers and boats. The room was extremely clean and comfortable! Check in and out were both flawless and parking was a piece of cake. We highly recommend the Delta in Victoria,

Stayed February 2014, traveled as a couple
Helpful?
Thank coopershawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delta Hotels by Marriott Victoria Ocean Pointe Resort

Property: Delta Hotels by Marriott Victoria Ocean Pointe Resort
Address: 100 Harbour Road, Victoria, British Columbia V9A 0G1, Canada (Formerly Delta Victoria Ocean Pointe Resort and Spa)
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Victoria West
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Victoria
#5 Business Hotel in Victoria
#5 Luxury Hotel in Victoria
#5 Romantic Hotel in Victoria
#6 Family Hotel in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delta Hotels by Marriott Victoria Ocean Pointe Resort 4*
Number of rooms: 240
Official Description (provided by the hotel):
A Spectacular Setting Where People Work & Play in Perfect Harmony Situated on Victoria's breathtaking Inner Harbour, the newly renovated Delta Hotels by Marriott Victoria Ocean Pointe Resort is just steps from downtown shopping, restaurants and attractions. Our beautiful Victoria hotel's location in British Columbia, Canada offers a modern waterfront setting for unsurpassed guest service, exceptional dining, and full resort amenities, including an award-winning Spa, complimentary health club, indoor swimming pool and tennis/racquet courts. ... more   less 
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Also Known As:
Delta Victoria Ocean Pointe Resort And Spa
Delta Victoria Ocean Pointe Hotel Victoria
Delta Victoria Ocean Pointe Resort Spa
Victoria Delta

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