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“Excellent views - very good service, highly recommend”

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Delta Hotels by Marriott Victoria Ocean Pointe Resort
Ranked #9 of 47 Hotels in Victoria
Certificate of Excellence
Reviewed June 20, 2013

We (2 adults, two teenagers) stayed at the Delta Victoria for 3 nights. We had originally planned on staying for only two nights but were so impressed with the property, the service and experience in the Victoria area that we decided to stay an extra day. The very courteous and helpful staff found a way to stay an additional night - despite having intially no rooms available due to a business conference coming in for the balance of the week. They proactively contacted us when they had a cancellation and then moved us w/o hassle.

The lounge / restaurant staff were quite friendly and recognized us after the first day and made the efforts to be social and helpful.

Rooms well kept. Pretty good value - however everything in Victoria is pricey. Good experience with concierge who helped arrange a dinner table for us that allowed us to watch the Stanley Cup Finals game on TV in the lounge yet still stay legal and have our kids not be in the lounge area. Loved the creativity.

Kudos to the team at the Delta

- Mike S. from Chicago

Room Tip: Harbor View - a must have
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  • Stayed: June 2013, traveled with family
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1  Thank Savagems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 19, 2013

The Harbour view room is stunning. During the day you can see lots of actions out there ranging from cycling, canoeing, to seaplane. Yet, the room is so well sound proof. In the evening you can see the parliament building lit up beautifully across the harbour.

One can see lots of business travellers. The Check-In staff are friendly and efficient. Though they forgot to unlock the doors for the connecting rooms, once notified housekeeping staff was attending to the concerns in a timely manner. However, some of the dishes provided in the kitchenette once used were not replenished by housekeeping. They do replenish bathroom amenities on a daily basis even though the shower gel, shampoo etc were not used up. We started off the one King bedroom with one face towel but was granted a second face towel without asking on the second day. The room has sufficient amenity but can be better. The bathroom is very spacious and clean. The shower stall is pleasantly spacious with powerful shower head and almost new stall. This is such a delight and treat at the end of a busy day for whatever reasons. The drainage of the sink can be problematic as it drains very very slowly. As bad as I can be I don't shut off the tap when I brush my teeth. My second bad is that I never brush long enough so I guess that compensate the water loss. When I am done brushing the sink is almost overflow. The Corian desk is huge and well designed to serve all modern technology needs. Lots of electrical outlets for the chargers of your cell phone, laptop, camera, etc all at the same time. Internet connection is free and the best speed I have ever experienced of all the hotels I have travelled around the world!

Both the shower stall and internet connection speed provided me so much joy for this stay. Parking at $16 a day with in and out privilege. Even being a bridge away from downtown Victoira, the hotel offers one free return trip on a water taxi from the hotel to your choice of either the Fisherman's Wharf or Heritage Quay, free shuttle to any part of downtown Victoria and a 10% off coupon on food, beverage and adventure trips at Fisherman's Wharf. Water taxi stop is just outside of the hotel. $5 for Adult and $3 for child takes you right in front of the Empress Hotel and Parliament Building.

The swimming pool and fitness centre are pretty small yet private as there was nobody using them, at least at the time we were there for an hour around 6:30pm.

The air conditioning system is awfully noisy. It can be scary as it always starts with a puffing sound.

Fish and Chips from Room Service is good. Can't say the same for the Salmon, Pan Seared Scallop and the lady who delivered the food.

  • Stayed: June 2013, traveled with family
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1  Thank TravelPuggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaVictoria, Executive Assistant at Delta Hotels by Marriott Victoria Ocean Pointe Resort, responded to this reviewResponded June 21, 2013

Dear Valued Guest,

Thank you very much for your detailed review! I am very pleased to hear that you enjoyed our fantastic views of the harbour and parliament buildings, friendly front desk staff, and high speed internet. We will follow up with our housekeeping team to ensure they are replenishing dishes in our rooms with convenience kitchens. If you have any further feedback regarding your in room dining experience or any other parts of your stay, we would love to hear from you! Please contact us at 1-800-667-4677 and ask for extension 5811. We hope to see you again in the future!

Best regards,
Kyra Benloulou
Executive Assistant

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Reviewed June 17, 2013

Stayed two nights at the Delta Ocean Pointe and was very impressed. The location is fantastic, quick walk across the bridge and you're right in the heart of Victoria. Great trails outside the hotel to go for a run/walk and the views...wow! Hotel had very good amenities - was impressed with the gym (and greatly appreciated that it was open 24hrs). Overall, was most impressed with the staff - they were young but very courteous and professional. Wouldn't hesitate to recommend this hotel to others.

  • Stayed: June 2013, traveled on business
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1  Thank o2wntravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaVictoria, Executive Assistant at Delta Hotels by Marriott Victoria Ocean Pointe Resort, responded to this reviewResponded June 18, 2013

Dear Valued Guest,

I am delighted to hear that you enjoyed our fantastic location for walks and runs, our fitness centre, and our friendly staff! Thank you for your recommendation!

Warm regards,
Kyra Benloulou
Executive Assistant

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Reviewed June 16, 2013

Celebrated our anniversary with my wife at the Delta and i was outstanding!! Great Service and a fantastic location made it perfect. Beautiful of the harbour, best place to stay in the harbour. Water taxi is located close to the hotel for those who do not want to walk! Great walks over the bridge into downtown Victoria. We won't stay anywhere else!! We loved this pet friendly resort. My wife loved the spa and she can't wait to go back. Request a view of the harbour, it is worth it!

Room Tip: Get a room with a view of the harbour
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  • Stayed: June 2013, traveled as a couple
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1  Thank Stuart71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaVictoria, Front Office Manager at Delta Hotels by Marriott Victoria Ocean Pointe Resort, responded to this reviewResponded June 18, 2013

Dear Valued Guest,

Thank you for choosing our resort for your anniversary! I am so happy to hear that you loved our harbour views, and that your wife enjoyed her experience at our spa! We hope to see you again soon!

Best regards,
Marko Koltalo
Front Office Manager

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Reviewed June 10, 2013

We travel extensively and staying in hotels has become quite tiresome.What made our stay at the Oceane Point memorable is the friendly and helpful staff of the hotel. We encountered wonderful people in all the hotel departments. Our stay was 6 nights in a corner suite over-looking the harbour. The view is lovely and the breezes we were able to capture through the night made for great sleeps. In addition, the mattress and bedding are very comfortable. Although we enjoyed our view the room's design is awkward and lacks closet space. You would think that a large two bedroom suite would have ample room but this room has no drawer space and the closet is at the most 2 ft.wide. My husband was here for a conference therefore he used the closet for his suits and shirts and I and my daughter were relegated to living out of our suitcases and piling
on the floor.

The Living room only has access through the bedroom so having colleagues in for a visit became a little awkward. Also the room only has a shower.

On the bright side the hotel has a restaurant with amazing views. I recommend making reservations for Sunday breakfast if you want a window view. The pool and fitness facilities are wonderful. We used the salt water pool daily. The pool is long enough that I was able to get quality laps in for a good work out. The fitness centre has all the equipment you would want plus it has a stretching room big enough to practice yoga.

The conference rooms were great for the meetings, the banquet and the hospitality suite. The location of the hotel is right on the harbour so it is easy to get to all the sights by taxi, hotel shuttle or water taxi. The concierge is very helpful and knowledgeable and helped us set up great whale watching.

Would I stay again? I would want to find out if a room with a bath tub is available otherwise I would go to the Laurel Pointe Inn across the harbour.

Room Tip: 538 great view large space but really a space for one person.
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  • Stayed: June 2013, traveled on business
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2  Thank AmalfiRegina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaVictoria, Manager at Delta Hotels by Marriott Victoria Ocean Pointe Resort, responded to this reviewResponded June 16, 2013

Dear AmalfiRegina,

Thank you for your thoughtful feedback! I am very excited that you made such great use of our facilities. Our pool was recently converted to salt water and I'm thrilled you were able to swim laps in it and enjoy our new yoga room as well!

I am also happy to hear your conferences went well and you were able to enjoy the spectacular views from LURE.

When making your next reservation with us please contact the front desk in advance to see if anything can be arranged to resolve your storage concerns. In addition if you inform the front desk that you prefer a bath tub we will ensure this is arranged for all of your future stays!

Kind regards,

Barry Luksenberg
Front Office Supervisor

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Reviewed June 9, 2013

This hotel experience does not disappoint. The hotel is perfectly situated to provide the tranquility we sought and the proximity to downtown Victoria that we liked. Although there is a hotel shuttle provided for free the walk to town is only a few minutes. The hotel room was spacious, clean and welcoming. The view of the harbour from our room added to our enjoyment. I highly recommend this hotel.

  • Stayed: June 2013, traveled as a couple
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2  Thank fun086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaVictoria, Manager at Delta Hotels by Marriott Victoria Ocean Pointe Resort, responded to this reviewResponded June 16, 2013

Dear Fun866 and valued guest,

I'm thrilled to hear that you experienced the tranquillity our team loves providing. It's great to hear you enjoyed the view, we certainly do too! Thanks for your feedback, we look forward to welcoming you back soon!

Kind regards,

Barry Luksenberg
Front Office Supervisor

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Reviewed June 7, 2013

My husband and I spent a week at the Delta in Victoria. We were given a large,beautiful room on the 6th floor with two walls of floor to ceiling windows overlooking the inner harbor. The hotel is within easy walking distance of the downtown shopping area, the Empress Hotel for high tea, the Royal B.C. Museum, the Legislative Buildings and many other points of interest. There is a long paved path along the harbor to enjoy a walk or jog and if you feel like a boat ride, little ferries go back and forth across the inner harbor all day for $5 per trip.The hotel has a spa-like feel with modern decor and spotlessly clean rooms which are quiet and comfortable. The rooms also have windows that open to let the ocean breezes through which we loved. The bathroom is large with a huge shower. The hotel has also thoughtfully put two comfortable chairs in the room so that we could enjoy a coffee while chatting and looking out at the inner harbor. I would highly recommend this hotel to anyone who wants a relaxing ocean getaway!

Room Tip: Room 602 is at the end of the hallway so you get two walls of windows. It's awesome!
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  • Stayed: June 2013, traveled as a couple
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1  Thank EJDBuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaVictoria, Manager at Delta Hotels by Marriott Victoria Ocean Pointe Resort, responded to this reviewResponded June 16, 2013

Dear Ms. Buckland,

I am delighted to hear about your wonderful week with us. It is always a pleasure to share our wonderful views ! I'm also excited to hear you enjoyed our recently renovated rooms! Thanks for your feedback, we look forward to seeing you again soon!

Kind regards,

Barry Luksenberg
Front Office Supervisor

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Additional Information about Delta Hotels by Marriott Victoria Ocean Pointe Resort

Address: 100 Harbour Road, Victoria, British Columbia V9A 0G1, Canada (Formerly Delta Victoria Ocean Pointe Resort and Spa)
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Victoria West
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Victoria
#5 Romantic Hotel in Victoria
#5 Luxury Hotel in Victoria
#5 Business Hotel in Victoria
#5 Family Hotel in Victoria
Price Range: $114 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delta Hotels by Marriott Victoria Ocean Pointe Resort 4*
Number of rooms: 240
Official Description (provided by the hotel):
A Spectacular Setting Where People Work & Play in Perfect Harmony Situated on Victoria's breathtaking Inner Harbour, the newly renovated Delta Hotels by Marriott Victoria Ocean Pointe Resort is just steps from downtown shopping, restaurants and attractions. Our beautiful Victoria hotel's location in British Columbia, Canada offers a modern waterfront setting for unsurpassed guest service, exceptional dining, and full resort amenities, including an award-winning Spa, complimentary health club, indoor swimming pool and tennis/racquet courts. ... more   less 
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Also Known As:
Delta Victoria Ocean Pointe Resort And Spa
Delta Victoria Ocean Pointe Hotel Victoria
Delta Victoria Ocean Pointe Resort Spa
Victoria Delta

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