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“Would not advise staying here”
2 of 5 bubbles Review of HI Victoria Hostel

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HI Victoria Hostel
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Would not advise staying here”
2 of 5 bubbles Reviewed August 15, 2013

I would not recommend this hostel, the sheets are full of hair when you get them, you have to make up the bed yourself which is not nice when you arrive late at night, the dorm has too many beds so very little privacy, the girls dorm is beside reception on the ground floor so can be very loud.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Solo952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
montréal
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed August 15, 2013

Hi, we reserved for a room for two, with spare bedrooms. The check in is at 2 PM but you can come early and leave your luggages their for free. The room was bigger than expected and it has air conditionner in it. The bed was clean ans everything was working. The staff was super friendly. We went to the club night on friday and Craig was nice, it is a nice way to meet people from around the world. The elevator is a little small but no problem to fit both luggages and persons. It was nice because the hostel is quiet at night, secure (you have to show your card so they can let you come in) and the breakfeast is free every morning.

However, the wifi is a little slow but it didn't really bother us because it was only in the bedrooms. In the spare space, the wifi is fast. This hostel also sell metro and bus pass.

The location is great, everything is near and it is a nice city to walk by.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mia l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Victoria hotels

Toronto, Canada
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed March 19, 2013

Stayed here one night. Price is $20 IF you have a membership. I didn't have a membership so it was $25.13. For that price you get a huge men's dorm. If you're a woman I would guess they put you in the equivalent female dorm.
The dorm is MASSIVE, like 50 people massive. It was like a high school gymnasium. I was so tired from traveling that I didn't care, however if you're looking for a quieter nights sleep it might not be for you. The beds are nice although the mattress is very uncomfortable. The bathrooms are not private, not that I care. The showers were not that great.

I stayed here and also stayed at the main competition in town. The ONLY 2 advantages that this hostel has is the location to all of the cool bars downtown and a really huge bike rack to lock up your tired, traveling bicycle.

I personally would not recommend this place, just because I was turned off by the huge dorms and the non-private bathrooms. For the price they charged it wasn't a great value but it was a place to sleep for a night. The location is great however and the service was good. I would check the other main hostel on Pandora for a way better people vibe and for a nicer sleep.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ToAFarOffLand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelson, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 20, 2012

This hostel is what hosteling was meant to be. Its not fancy, in fact its pretty basic, but clean, with lots of common areas, a pleasant staff, good local information and easy access to transit, ferries and other amenities.
It is an old style hostel. If you're looking for a boutique, go somewhere else. But if you're looking for a safe, economical and friendly place to base your Victoria experience from, this is it.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Will W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_Victoria, Staff at HI Victoria Hostel, responded to this review, December 29, 2012
Thank you so much for taking the time to write this fantastic review. You have put a smile on our face.

Look forward to seeing you on your next trip to Victoria!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed October 12, 2012

Stayed for 3 nights at the HI Victoria. Whilst the hostel is clean and is situated in a good location, I felt the (few) people staying here weren't there to make friends or speak to you. Perhaps more importantly, I felt deceived having booked a 4 bed dorm online via hostelbookers. However upon arrival, I was shoved in a 44 bed dorm; which I wouldn't have booked in the first place. Having read other reviews about this hostel on tripadvisor, it seems that I am not the only one this has happened to. Clearly the staff/management at this hostel are clearly trying to make it look like there is ample availability of 4-bed dorms which is why they make it look this way on various hostel booking websites. A very snidely sales tactic. To summarize, whilst this HI is clean, it is a hostel that lacks any vibe, has unfriendly staff, with no planned activities and/or free breakfast. Overall... very disappointed. I had spent one night at the rival 'ocean inn' hostel and that was 100x better AND Cheaper!

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_Victoria, Staff at HI Victoria Hostel, responded to this review, December 29, 2012
Hello from HI Victoria.

We are sorry to hear our hostel did not meet your expectations.

Please rest assured we do not try to mislead people when making a reservation online. We are not sure which booking engine you used, but we try to make it very clear that our smaller dorms are coed and meant for male and females traveling together who would like to sleep in the same room. Thank you for your feedback regarding this miscommunication issue and we will endeavor to provide clearer information.

As we are sure you are aware, the vibe at a hostel can vary depending on the guests staying at that time. Sometimes we are full of friendly hostellers who want to meet people and everywhere you go in the building there is constant chitchat and laughter. At other times there can perhaps be more solitary travelers and the place may seem a bit quieter. Sorry to hear your fellow hostellers were not as outgoing as you had hoped.

We pride ourselves on our genuine, knowledgeable staff and apologize that you found them unfriendly. We will continue to train our staff in top-notch customer service and hope their helpful and friendly disposition is communicated in future.

Thank you for mentioning our cleanliness. HI Hostels must meet certain cleanliness and safety standards and we do our upmost to ensure our hostels are clean, safe and friendly.

We do offer free continental breakfast now!

Thanks again for taking the time to review our property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed September 20, 2012

Location: Good location. Can walk to the waterfront. Shops, cafes, pubs a walkable distance too. Public transport is also a walkable distance. Hostel isnt on a nosiey or busy street.

Staff: Polite and friendly, but dont give accurate travel information

Rooms: BIG let down. we booked a 4 bed dorm but the rooms are not set out like that at all. There are 3, 20bed bunk dorms which everyone stays in. If you book a 4 bed dorm, you get a partical wall divider between your beds and the other 20 beds. not what i expected when i booked at all, very misleading. the room was very nosey because there were so many people staying there and people were coming and going all night, turning the lights on and off and chattering during the sleeping hours. The kitchen was dirty and weird. NO FREE BREAKFAST, like most other hi hostels. Wifi was really slow and kept dropping out. There were not comfortable couches or common areas like most other hi hostels and there wasnt any organised hostel activities. I felt very let down by this hostel, as it is nothing like the rest of the hi chain which i usually enjoy.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CanberraKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_Victoria, Staff at HI Victoria Hostel, responded to this review, December 29, 2012
Hello from HI Victoria!

Thank you so much for taking the time to review our property. We agree, our location is great!

We are sorry to hear you were not given accurate travel information. We strive to have a friendly, knowledgeable staff that prides themselves on knowing the ins and outs of our beautiful city. We are disappointed that this was not demonstrated to you and will make sure our staff is up to date on all travel information.

Our accommodations are more traditional hostel style, which means larger dorms. Our website is not meant to be misleading and we shall investigate this further. We do our best to let all guests know to be as quiet and respectful as possible to insure other guests are not disturbed. There are also earplugs available at the front desk to assist when noise is an issue.

We are sorry to hear you were unable to locate our common areas. Our second floor has a games room, with pool table and foosball table, two common areas with couches and chairs for relaxing and socializing, and a TV room.

We have a very strict cleaning schedule at our hostel and are surprised to hear you found the kitchen dirty. We apologize for this and will investigate further.

We are also sorry to hear you had problems with our complimentary WIFI and hope it was mentioned to our friendly front desk staff so the issue could be resolved.

Thanks again for taking the time to review our property and we hope you enjoyed our beautiful city.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whistler, Canada
Level Contributor
7 reviews
6 hotel reviews
3 of 5 bubbles Reviewed September 3, 2012

My friend and I stayed 3 nights at this hostel at the end of August. It has an awesome location, walking distance to all tourist attractions and across the road from a great Carribean restaurant. The staff had good suggestions of where to eat. We were put in a 16 bed dorm, which was full because it was summer. The room was clean and beds comfortable enough. There was one small bathroom with toilet and sink in the room and then a large bathroom upstairs with showers and more toilets. The showers lacked privacy, which wasnt great. Its just one room where you have to undress in front of other people right before you get in the shower and even then the shower doors are kind of see through. Bathrooms were clean. Huge kitchen and dining area. There was also an 80 year old lady staying in our dorm who complained when we turned on the lights at 9pm to get ready for bed after coming home from dinner, which i thought was strange. Overall its a good place to stay for a few nights while exploring Victoria.

Stayed August 2012, traveled with friends
Helpful?
Thank Bec13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_Victoria, Staff at HI Victoria Hostel, responded to this review, December 29, 2012
Hello form HI Victoria!

You’re right, our location can’t be beat! And we agree, The Reef serves amazing Caribbean food, and is such a handy location.

Thank you for your feedback regarding the privacy in our shower area. This shall be passed on to management and we will look into ways to provide more privacy.

Many Thanks,
Team HI Victoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HI Victoria Hostel

Property: HI Victoria Hostel
Address: 516 Yates St, Victoria, British Columbia V8W 1K8, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Downtown
Hotel Style:
Ranked #10 of 18 Specialty Lodging in Victoria
Price Range (Based on Average Rates): $
Number of rooms: 104
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