We stayed at the hotel this weekend past and enjoyed the marvelous spacious rooms. This review should have been 5 stars, but it was down graded by the staff in the restaurant who greeted us coldly, bossed us around, and made it difficult with their 'attitude,' which many of us found unnecessary and out of place at such a fine hotel. My first reaction sensing their hostility to customers was to go somewhere else, but it was late on a rainy night and we stuck through it. The food was only average in the restaurant, but better than the greeting. Katie's Cafe was fine, its at their main restaurant the service suffers... I don't like being barked at when I'm paying +$200 for dinner.
- Official Description (provided by the hotel):
- The Oak Bay Beach Hotel is a spectacular five-star boutique resort and spa. Enjoy fine dining in The Dining Room, a dinner show or movie in the David Foster Foundation Theatre, hot drinks and housemade treats in Kate's Cafe, pub fare in The Snug (a local legend), or a relaxing soak in one of the three seaside hot mineral baths while watching whales breach offshore. Onsite adventure activities, a sommelier, in-room chefs, catering & conference facilities and event planning also available. Each stay includes: complimentary parking, WiFi, local telephone calls, full access to our seaside hot mineral baths, steam sauna and fitness studio, turndown service and movie channels. ... more less
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