Seems they are working thru some minor glitches to be expected with a new hotel, but overall the experience was excellent. The staff all seem to take pride in working at this hotel, and were helpful in any regard. We had booked an "Oceanview" and confirmed at checkin that our room did indeed have a great view. Unfortunately, our room had a great view of a big chimney with ocean views beyond. They immediately switched us to a garden suite with unobstructed views. The suite was spacious, excellent bed/ bedding, fully functional kitchenette, and cavernous bath. The garden suite also opens to the garden and mineral pools, ideal for those with kids.
Only complaints / fixes: no movie channel / limited tv channels, cheesy electric fireplace, awkward unmarked lighting switches with chandelier that hangs down at forehead height for tall people, poor signage at hotel entrance / no sign designating Front Desk, and the porter isnt equipped with a door stop so the guest is in the awkward position of constantly holding door for the porter. I would also recommend some window application for privacy on the garden level and dining discounts for guests.
All in all, excellent hotel that checks all the boxes at a reasonable price.
- Official Description (provided by the hotel):
- The Oak Bay Beach Hotel is a spectacular five-star boutique resort and spa. Enjoy fine dining in The Dining Room, a dinner show or movie in the David Foster Foundation Theatre, hot drinks and housemade treats in Kate's Cafe, pub fare in The Snug (a local legend), or a relaxing soak in one of the three seaside hot mineral baths while watching whales breach offshore. Onsite adventure activities, a sommelier, in-room chefs, catering & conference facilities and event planning also available. Each stay includes: complimentary parking, WiFi, local telephone calls, full access to our seaside hot mineral baths, steam sauna and fitness studio, turndown service and movie channels. ... more less
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