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“Bewildered”
Review of Au Dela Du Temps

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Au Dela Du Temps
Ranked #1 of 2 Saint-Mamet B&B and Inns
Reviewed October 31, 2011

The accommodation looks great and I was keen to secure a booking for my group. I spoke with the owner who seemed very pleasant. I was sent contracts in French that needed to be signed together with a non refundable deposit. Whilst extensive, I completely understood the rationale as I had learned they had lost revenue with people committing and then not turning up. A date was set for when contracts were required together with deposit. The problems began when my UK bank requested the owners bank name and address. This meant payment would be delayed until one day after the deadline. This was too much for the owner who immediately cancelled the entire booking. Summary: If you can transfer a deposit without requiring the owners bank name and address then this looks a very nice place. Don't bother otherwise. I find the owners attitude baffling given I was acting in good faith and that my reservation was not due for another 8 months.

Stayed: October 2011, traveled with friends
Thank ranger2705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tiluchon, Propriétaire at Au Dela Du Temps, responded to this reviewResponded November 1, 2011

Hello !
For reserving our bedroom , the procedure is very simple. It's enough to perform and to sign a rental agreement which we send you by e-mail, then you send back it, by post or by e-mail to the format PDF as possible, accompanied with a deposit of reservation by bank transfer (for the persons who don't live in France) because we have no bank card terminal.
We never had problems and we receive every years a lot of foreigners. (Australian, Brazilian, Italian, Spanish, etc.)
This Man, wanted to reserve the totality of our bedrooms for two nights for the cycle Tour de France on jully 2012 without signing our contracts and without sending back a deposit of reservation before the deadline of sending, also we legally refused its reservation because we have many demands for this period.
We like so much our job but we cannot, regrettably, satisfy persons who don't wish to come home!

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Reviews (61)
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13 - 19 of 61 reviews

Reviewed August 11, 2011

We stayed in the four person apartment which was perfect for our needs- 2 adults and 2 children. It is tastefully designed and very comfortable. It is located on a quiet road, though only five minutes walk from the centre of Luchon. The garden is private and the swimming pool is perfect for resting aching muscles after a day hiking. We really enjoyed the breakfast- fantastic bread, freshly picked fruit, homemade cakes and much else in a bright welcoming breakfast room.
What we liked most about Au Dela du Temps were the owners. They provided us with perfect suggestions for the best hiking in the area, activities for our children and local amenities. They even lent us their boots,GPS and binoculars! The warmest and most informative hosts you can imagine.

  • Stayed: July 2011, traveled with family
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3  Thank JBBUN
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Reviewed 2 weeks ago
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  • Stayed: August 2017, traveled with family
    • Location
    • Cleanliness
    • Service
Thank lagarrofa
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tiluchon, Propriétaire at Au Dela Du Temps, responded to this reviewResponded 1 week ago
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Reviewed 3 weeks ago
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  • Stayed: August 2017, traveled as a couple
    • Location
    • Rooms
    • Service
Thank tcn060470
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tiluchon, Propriétaire at Au Dela Du Temps, responded to this reviewResponded 1 week ago
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Reviewed August 20, 2017 via mobile
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Stayed: August 2017, traveled with family
Thank Vincent A
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tiluchon, Propriétaire at Au Dela Du Temps, responded to this reviewResponded 4 weeks ago
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Reviewed August 17, 2017
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Room Tip: Der er kun 3 værelser - alle er dejlige. Vores foretrukne er Suite l'Estive
  • Stayed: July 2017, traveled as a couple
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Thank Ulla Mette N
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Reviewed August 3, 2017
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Stayed: July 2017, traveled as a couple
Thank dorob49
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tiluchon, Propriétaire at Au Dela Du Temps, responded to this reviewResponded August 6, 2017
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Additional Information about Au Dela Du Temps

Address: 28 avenue de Gascogne | Bagnères de Luchon, 31110 Saint-Mamet, Bagneres-de-Luchon, France
Location: France > Occitanie > Haute-Garonne > Bagneres-de-Luchon > Saint-Mamet
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Saint-Mamet
Price Range: $90 - $132 (Based on Average Rates for a Standard Room)
Number of rooms: 3
Official Description (provided by the hotel):
Attractive Pyrenean house situated from 500m thermal baths of bagneres of luchon. A suite for one to four persons with small kitchen. A suite for one to three persons with small kitchen. A suite without kitchen for one to four people. Peace and assured family atmosphere. ... more   less 

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