We ate here a couple of times whilst in Vancouver. We always had a wait as it was really popular and always busy. You can eat outside on the patio area overlooking the street or inside the large restaurant which was spotlessly clean.
The food choice was great and came as an all inclusive 3 course menu, just paid extra for drinks which were reasonably priced. Despite it being busy they never rushed you to finish at the table. Food was always tasty and hot. Great Gastown location.