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“Nice atmosphere with great food, but details in service can be improved” 4 of 5 bubbles
Review of Bacchus Restaurant & Lounge

Bacchus Restaurant & Lounge
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Ranked #19 of 3,680 Restaurants in Vancouver
Certificate of Excellence
Price range: $19 - $75
Cuisines: European, Canadian
More restaurant details
Restaurant details
Good for: Bar scene, Business meetings, Local cuisine, Romantic, Special occasions, Large groups
Dining options: Brunch, Breakfast, Lunch, Drinks, Dinner, Late Night, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Full Bar, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Street Parking, Valet Parking, Waitstaff, Wheelchair Accessible
Dining style: Fine Dining
Neighborhood: Granville Street
Cross street: Robson
Transit: Burrard Skytrain Station. B-Line 98 on Robson & Burrard.
Vancouver, Canada
Level Contributor
112 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
“Nice atmosphere with great food, but details in service can be improved”
4 of 5 bubbles Reviewed December 20, 2012

We had carefully selected Bacchus for a nice pre-Christmas dinner and its high ratings on Tripadvisor. We went there Dec 15, a party of 4. A bit of confusion at "check-in" ; the coat check seemed to be a bit confusing. We were escorted to a nice table with fine china and perfect location to hear the live pianist in the lounge. Festive atmosphere and quite loud ambience. Furniture and paintings are really nice with the old style antique look.

We ordered various dishes and we were overall pleased, except that the rack of lamb was so-so- a bit over-cooked for a medium. The halibut was great and the duck was good too. They forgot our side order of broccoli, and as there was lots of food, we didn't bother about it-except when it came up on the bill! Apologies, but quite poor attention to detail in our mind.

They did not fill up water on a continuous basis and had to be reminded about a ginger ale that had been ordered. Hmm, one of the best restaurant in Vancouver, did not have the best service in our mind. One of the waitresses was very nice, but unfortunately very hard to understand due to her accent and the noise level in the restaurant.

We had a great time, and overall the food was good, but the service a bit of a disappointment. That's why we give it 4 instead of 5.

At check-out, the real problem came. They could not find my coat that was checked in on the same number as my wife's. I had to walk into the closet myself and after quite a while I found it under somebody else's red coat. However, my cap was nowhere to find. While the rest of the party were waiting everybody looked and meanwhile two other guests were also out of luck to find their coats. Complete confusion. After 10 minutes my cap was finally found. This really took down the parting farewell feeling.

So in summary, nice location, nice decor, food nice and people friendly, but not the top notch you expect from this type of restaurant and the pricing they have. And to Bacchus management: Fix your coat system as it was chaotic for lots of people.

  • Visited December 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Mats G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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515 reviews from our community

Visitor rating
    336
    110
    35
    22
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
British Columbia Canada
Level Contributor
125 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Best fish and chips....”
5 of 5 bubbles Reviewed December 17, 2012

Have been here a number of times and stayed at this excellent boutique hotel and had breakfast, lunch and dinner. I make it my annual Christmas treat to have lunch there....the ambience is so Christmassy and the food so excellent....it's an old world experience with attentive but not overbearing service. Although I've enjoyed many things there I have to say that the halibut and chips is just brilliant....I understand that the chef is British so he knows how to do it!....fantastic!!!! After several years of enjoying this high standard and great atmosphere I figured that I'd better share....most enjoyable!!!!

  • Visited December 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank JHarris_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chilliwack, Canada
Level Contributor
80 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Lovely intimate restuarant”
4 of 5 bubbles Reviewed November 29, 2012

In the heart of down town Vancouver, just below Robson St. excellent food and service! The menu was a little to fussy for my Wild Man hubby ( he is a more meat and potatoes guy ) but i loved it and the hotel too! reminds me of the Sutton in some ways. Very European!!

  • Visited November 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank WendyFR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
3 reviews
“Very good experience”
5 of 5 bubbles Reviewed November 29, 2012

Very good food and service.
You may be dressed casually and still be well received
The first time I went there, I had no recervation and I was still wery well received.
The menu for supper is better than fo lunch.

  • Visited November 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Edouard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merritt, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great atmosphere”
5 of 5 bubbles Reviewed November 21, 2012

The food was delicious and we recieved excellent service! Felt like we were in our own little world!!

Visited November 2012
Helpful?
Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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