We try to patronize local eateries. We've been to Central Bistro about 5 times since moving to Vancouver 1.5 years ago. Each time it was a struggle to get service, food very slow to served and a dismissive attitude by staff. Our last visit will be our last. We weren't in a hurry and were looking for a relaxing evening. It took well over an hour to have food arrive and when we asked what was holding up the food we were told 'it takes longer here because everything is made from scratch.' We were just having salad a burgers. Even if they may had to bake the buns and grind the beef it shouldn't have taken as long. It wasn't overly busy. (A group of guys had been seated and about 15 minutes later they went en masse to the front counter and ask to be waited on.)
The wait staff were congregated behind the bar, cranking up the sound, dancing and drinking. The bartender was drinking with customers at the bar. No one seemed to be in charge.
When we left we complained about the service and were told we should find somewhere else to eat next time.
There are many great places in the West End and throughout Vancouver. We don't need attitude like this. We won't be going back and we will be telling others of our experience.
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