My reservation was made for me as I was part of a Conference Group so not having heard of the hotel I wanted to ensure the business facilities I needed were there.From the moment I arrived until the time I left the entire experience was "Outstanding". All the staff came across as genuinely enjoying their jobs, plenty of smiles, nothing a problem , engaged ( key behaviour) in genuine conversation and were similar to Cathay Pacific cabin crew, helpful and attentive with a smile. This hotel would give a lot of the big brand hotels some lessons in service. To round it off I misplaced an engraved pen and discoverd I had left it at the hotel when an email arrived to let me know they had found it. It was mailed and arrived in due course. It just goes to show that with the right culture and environment people excel . The Loden was outstanding. Ray Bigger Singapore
- Official Description (provided by the hotel):
- LODEN is your Vancouver home. The perfect city sanctuary for pleasure, business or the two in harmony together. Feel refreshed and relaxed in a boutique setting that is CENTRAL. QUIET. BEAUTIFUL within a downtown residential neighborhood. Let us take care of you. ... more less
- Reservation Options:
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- Also Known As:
- Loden Hotel Vancouver
- Vancouver Loden Hotel