Took my parents and teenage daughters on this cruise through a Buytopia special offer (six of us in total). We received confirmation for the "Burrard Queen" but when we picked up the boarding passes from the office, we were on the "Carousel" -- went back to the office to find out why and was told the 'Burrard Queen' was full and the "Carousel" was much nicer. Now we don't know for sure, but we felt like the ones with the discounted tickets got put on the Carousel and the service and food were equally "discounted" as well. Expensive drinks ($8.25 for half a glass of wine), rude server insisting on taking our credit card for running a tab (only ordered $2.25 coke which we paid for in cash), "buffet" dinner was served after about one hour into the cruise and was dished out by another server, cold pasta, three slivers of carrots, turkey was good, 1 small potato, some stuffing, and they brought us a tiny piece of carrot cake (tasted like Costco's) on a paper plate. Not impressed - as I said, not sure if they scrimped on the food because we had cheaper tickets -- but was very disappointed in that. My daughters were hungry when we came home at 11 p.m. The carol singing was fun although we found "Captain Rod" a bit overbearing. Nice to have seen the Christmas lights but next time we would probably try out another company.
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