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“Long weekend in Vancouver- perfect location”
5 of 5 bubbles Review of Opus Hotel

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Opus Hotel
Ranked #6 of 89 Hotels in Vancouver
Certificate of Excellence
Fort Lauderdale, Florida
Level Contributor
5 reviews
“Long weekend in Vancouver- perfect location”
5 of 5 bubbles Reviewed July 9, 2013

OPUS hotel is a perfect spot for those who want to enjoy a long weekend in Vancouver. We enjoyed the location of the hotel the most. It is within walking distance of just about everything we wanted to see and do and it was right across the street from the train station so that made getting to sites and activities that are little further away very easy. Being close to the train station also made it easy and cheap to get to and from the airport. Having the ipad in room was also a nice touch as it aided in locating restaurants and other sites to see. Service here was friendly- enjoyed the candy with turn down service-nice touch. The rooms were clean and bed was comfortable. The only minor complaint is the rooms (which have a more modern decor) can be a bit dark (which has always been my experience with hotel rooms with a more modern design). Would definitely stay here again if we ever get to go back to Vancouver.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Stephanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OPUSHotel, General Manager at Opus Hotel, responded to this review, July 10, 2013
Dear Stephanie G, thank you very much for choosing OPUS and for sending us your feedback. We loved hearing how you enjoyed our location, along with the extra touches we have added to the guest experience! The retro candy at turn down has been a fun new amenity, which for you next visit will be different and will keep you guessing! Thank you again for taking the time to post your comments and for choosing OPUS.

Sincerely,

Nicholas Gandossi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,993 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (423)
Date | Rating
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English first
London, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed July 8, 2013

Very nice hotel, staff is pleasant and helpful, great bicycle service (4 of them may be a tad not enough on sunnier days)... Rooms are comfy and nicely decorated, and location is both convenient and a fun area to be in, with great bars and restaurants nearby. Would definitely stay there again and recommend it.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank herve_b43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

We called your Customer service line and were greeted by a wonderful person who was very patient and addressed all of our questions regarding room accommodations as well as things we could do in Vancouver. We were so impressed by her outstanding customer service at the time that we booked a four night stay at the Opus.

Mr. Benjamin Best sent me a welcome note prior to our arrival via email introducing him, and asking if we needed anything in the room for our stay – this was a first for me! In all of my years traveling on a international level have I received such attention to detail and customer care BEFORE our arrival. Mr. Best and I actually had a chance to chat as I did need something in the room for my wife. During this call, Benjamin explained how easy it would be for us to take public transportation to the hotel from the airport – I recall him saying, “Dr. Nitenson, our hotel is across the street from the underground, it will take you no more than five minutes to get to us from where you get off the train”.

When we arrived on the morning of May 7th, Mr. Best, and Mr. Toby Hodgson greeted us, asked about our flight, and ride from the airport to the hotel – I noted that I was a little thirsty and requested a glass of water. To my surprise, Mr. Best went and got two glasses of sparkling wine, which was a gracious and well received offer. Mr. Hodgson spoke to us during this time and shared what we could do during our stay. Toby even offered to drop us off anywhere we chose after we got settled in our room.

Never, in all of my travels have I or my wife and I received such outstanding service as guests at any hotel, including JW Marriott, Four Seasons, or the Ritz… I have been a Marriott Platinum Elite member for the past ten years, and your staff out performed any service level I have received in these past ten years! The glass of sparkling wine was only one of many gestures of outstanding these two gentlemen and other members of your client facing team.
Toby was especially helpful in making sure our adventures in Vancouver were as safe and fun as possible. He even drove us to our city destination when his time permitted, and showed us specific sites we should take in.

Between Toby’s and Benjamin’s dining suggestions, we ate some of the best tasting seafood, Indian, and “comfort” food restaurants – not the fancy ones, but the ones that had the best food! We saw a great deal of your beautiful city, Grouse Mountain, and Lynn Canyon during our four night stay.

Barbara and I are blessed to have met those who served us during our stay and we wish to especially thank Toby and Bingaman for their gracious and spectacular service level! We will be returning to Vancouver to visit, and when we do, I assure you we will be staying at the OPUS Hotel – Count on it!

Room Tip: There are no BAD rooms at this hotel!
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  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
Thank Steve N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OPUSHotel, General Manager at Opus Hotel, responded to this review, July 8, 2013
Dear Steve N, I wanted to thank you very much for the time spent in detailing your feedback to us. Hearing your comments were amazing, and something that the entire team will be extremely proud to see! We will ensure that both Toby and Benjamin are acknowledged and recognized for their great work. I would like to thank you again for your kind words and support, and for choosing to stay with us. Hopefully we will get another chance to welcome you both back to the property and to provide another wonderful experience!

Sincerely,

Nicholas Gandossi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockport, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

A really pleasant experience. The room was comfortable and we were looked after by the housekeeper. All staff at the reception desk were brilliant, you could ask them anything. We needed a kettle for our cups of tea - one arrived immediately. We were e-mailed some documents and they were ready at reception. We were directed to places and advised on buses and trains. It all made our stay brilliant. It is in a good location close to small ferries, buses and trains. If we ever return to Vancouver we would not hesitate in booking in this great hotel.

Room Tip: Can only comment on our room which was at the front of the hotel, but it was not noisy at all.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Josephine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OPUSHotel, General Manager at Opus Hotel, responded to this review, July 8, 2013
Dear Josephine L, thank you very much for taking the time to send along your comments. We were very happy to read how impressed you were with the service from our team, and your overall impression of the property. I will ensure your feedback is shared with all of the staff! Thank you for choosing to stay at OPUS, and hopefully we will get an opportunity to welcome you back in the near future.

Sincerely,

Nicholas Gandossi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 6, 2013

Since day one, staff were friendly and helpful. There was a problem with our reservation and they never hesitate to help us and also, gave us the best solution in less than 10 minutes and always with a smile in their face.
It feels like a boutique hotel, decoration was lovely and if you're planning to visit Vancouver for the first time, this is the best location where you can stay.

  • Stayed April 2013, traveled with family
    • Value
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Helpful?
Thank oasistyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greater London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 5, 2013

The staff here are excellent - very friendly and welcoming, which is great after getting in after a late flight. The location is also ideal - right across from the subway and only a short walk to downtown. Great place, would definitely stay again.

  • Stayed July 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Kantoine81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 4, 2013

Just a quick note to say how enjoyable my stay was over the weekend and that the Opus was even better than I had remembered… from the complimentary mimosa's & terra chips/chocolate to the in-room iPad & cell phone there were some old favorites and some nice new surprises that definitely echo thier slogan " uniquely stylish – and always fresh!" Since the opening of the hotel so many years ago, the Opus and it's staff have always had a special place in my heart and is definitely a home away from home. Here's hoping the next Opus is in Toronto!

Room Tip: 7th floor has balconies ask to be facing Davie St.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slick1Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OPUSHotel, General Manager at Opus Hotel, responded to this review, July 8, 2013
Dear Slick1Toronto, thank you very much for sending along your feedback from your recent stay at OPUS. Since rolling out the iPads in all of our guest rooms last year, we continue to hear more and more great feedback on how the addition of the iPads have enhanced the overall guest experience. We very much appreciate your support, and hopefully one day we will be able to invite everyone to try the OPUS experience in Toronto!

Sincerely,

Nicholas Gandossi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Opus Hotel

Property: Opus Hotel
Address: 322 Davie St, Vancouver, British Columbia V6B 5Z6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Yaletown & False Creek North
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 89 Hotels in Vancouver
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Opus Hotel 4*
Number of rooms: 96
Official Description (provided by the hotel):
Vancouver's only Four-Star Boutique Hotel as rated by Forbes Travel Guide 2017. Uniquely stylish and always fresh, OPUS Hotel Vancouver redefines the boutique hotel experience, blending contemporary design with warmth and intuitive service. Located in fashionable Yaletown, OPUS Vancouver Hotel is steps from the inner harbor, Canada Line rapid transit, outdoor recreation and Vancouver's best restaurants, spas and shops. * 2016 Conde Nast Traveler / Gold List Reserve* 2016 Conde Nast Traveler / Readers Choice Awards * 2010 Travel + Leisure / 500 Worlds Best Hotels. ... more   less 
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