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“Fabulous views and location”
Review of Embarc Vancouver

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Embarc Vancouver
Certificate of Excellence
Wisconsin, USA
Level 5 Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Fabulous views and location”
Reviewed October 30, 2013

Rented through Hilton Grand Vacations. Excellent view of the city's downtown, mountains of North Vancouver and sunrise/sunset. Called a "studio" but basically a glorified hotel room. Small kitchenette (but only a microwave) and a pet peeve: why don't they ever give you paper towels??? Other things were reasonable provided for. Concierge/member lounge was not much except space. Health club facilities are quite a hike. Lovely area around the hotel. Parking is confusing but some break compared to not staying there. No laundry facilities but you can pay for it to be sent out (of course.) Will consider it again as my daughter attends school here.

Room Tip: In the condo/vacation exchange area it depends on what size of room you're looking for; we were...
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  • Stayed October 2013, traveled solo
    • Value
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Helpful?
5 Thank MLSOBG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Wellington, United Kingdom
Level 6 Contributor
105 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed October 12, 2013

We stayed here for 4 nights whilst on a tour of West Canada. There was a long wait for check in.
The room itself was nice, we had lovely views of the city, mountains and sea and it was very clean and well stocked.
The bathroom was large and the shower was really good. I liked how you had a sink each and in the shower they had shampoo etc ready to dispense.
The consierge is only available for a couple of hours at a time so make sure that you time it right.

When leaving i discovered that i had left behind my camera charger so emailed the hotel 3 times and not once did i receive a reply. This blatant rudeness spoilt an otherwise lovely trip.

  • Stayed June 2013, traveled with friends
    • Value
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Helpful?
1 Thank Spinny4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portola Hills, CA
Level 4 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 15, 2013

We arrived in Vancouver a week ago Sunday & it's now time to go back to Calif. where it's very hot. The hotel room was great, but if there was one thing that could be changed it would be to add some lighting in the bedroom, otherwise it was perfect. Everyone there was extremely helpful. We had excellent meals at the following restaurants & would definitely return, Blue Water Cafe, Joe Fortes, Cactus Club Cafe, Provence At Marina side & Sala. We visited Whistler, Granville Island & walked the entire way around Stanley Park & had lunch at The Teahouse. Our trip was one of the best ever & will definitely return to Vancouver

Room Tip: We were on the 30th floor with the best view you could ask for
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  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
2 Thank dandydoodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 11, 2013

Reserved through Hilton timeshare. Very beautiful studio, great view, a tad small but that's to be expected in downtown Vancouver. Had dessert and coffee at the cafe one night. Very good and expensive, but then again we expected that. Plenty of affordable, very good food in Vancouver but it was nice to relax in a quiet cafe. Very well-maintained property, convenient location. My only real negative comment is that there 's only one person at the checkin/checkout counter so service was slow. And he wasn't very cheerful.

  • Stayed August 2013, traveled with family
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Helpful?
Thank 4EVRBucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashland, Oregon
Level 4 Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 3, 2013

Please, don't stay here. It's my favorite place to stay in Vancouver, and there are only a few rooms at a time, because it's mainly a timeshare.

There are two kinds of rooms available to hotel guests: studios and one bedrooms. Both have one full bath; some of the one bedrooms have a second bath, which is very handy when trying to get out for dinner or in the morning. Both have small kitchenettes--dishwasher, microwave, toaster, coffee maker, sink, refrigerator. The hotel is very close to a grocery store, so stocking up on snacks is dead easy. One bedrooms also have a sofa bed in the living room.

The views! All of the rooms are on the 29th through 31st floors, so one has an excellent view no matter what room.

It's part of the Club Intrawest timeshare group, so housekeeping is only a couple of days, or not that, depending on how long one is staying.

Staff is amazingly courteous and helpful. Again, it's part of a timeshare, so they are attuned to supporting travelers who are part owners and not just folks passing through for the night.

We've been staying here on and off for maybe 10 years now, and haven't looked back.

  • Stayed July 2013, traveled as a couple
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Helpful?
4 Thank W0X0F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somewhere In Wa
Level 6 Contributor
139 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed August 9, 2013

Although early check-in was requested because my husband recently underwent open-heart surgery, our request was not honored. The staff appear to be bound by rigid hotel policies that negate the concept of customer service. Check-in was abysmally slow as there was usually only one person on duty, so trying to find information was a time-wasting process. Problems were exacerbated by the fact that attendant was often on the telephone, with long line-ups waiting for attention. They obviously were not instructed to deal with live bodies first by putting callers on hold. Hotel wanted to charge for decaf coffee packet although they supply the caffeinated version free - until I threatened to go on Facebook. Overall the service was awful. The room was extremely clean,the reading lights by the bed were virtually useless, and the views were spectacular.

  • Stayed July 2013, traveled with family
    • Location
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    • Cleanliness
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Helpful?
1 Thank Therese R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Canada
Level 3 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 16, 2013

We stayed at the Club Intrawest through our Timeshare with Interval International. We were on the 30th floor in a one bedroom suite with tub/shower and small sitting dining area. It was an awesome location for walking to many of the venues in town. The intrawest is on three floors with 29 suites in total. Permanent residences are above these floors so noise you may hear on the 31st floor is actually from people who reside there. Checking in and out was seamless, there is only one restaurant in the building but we never ate there. Coffee shop was open until 8:00pm for small bakery items and coffee. Two blocks down on Burrard street is an IGA Marketplace where you can get groceries. A little pricey but the convenience is great for what we needed. The only reason we didn't give the hotel five stars was because of the noise from the floor above, we think small children lived up there and the ventilation system is quite noisy when you turn on the air conditioning while you are sleeping. Other than that, the view is spectacular, units are spotless and the concierge was excellent with helping us navigate around Vancouver

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
4 Thank merty53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embarc Vancouver

Property: Embarc Vancouver
Address: 2951-1001 Hornby Street | at The Sheraton Wall Centre, Vancouver, British Columbia V6Z 2R9, Canada (Formerly Club Intrawest - Vancouver)
Location: Canada > British Columbia > Vancouver > Granville Street
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #8 of 49 Specialty Lodging in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Embarc Vancouver 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Club Intrawest - Vancouver Hotel Vancouver
Hotel Intrawest Vancouver
Resort Intrawest Vancouver

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