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“It was not the worst, but close to it !”

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City Centre Motor Hotel
Ranked #86 of 92 Hotels in Vancouver
Penticton, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“It was not the worst, but close to it !”
Reviewed September 20, 2011

It had a strange smell, and i was dirty, rundown and not very pleasant, but you get what you pay for in Vancouver ! Had this been anywhere else we would have checked out. For 1 day we were disappointed but it didn't kill us !

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Herbfrompen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
    3
    17
    20
    15
    27
See reviews for
13
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11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
calgary
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 18, 2011

The price was good and the room was decent.
The room I stayed in didn't have some of the things I usually expect in a motel like a mini fridge, coffee maker and individual sized jars of shampoo. The TV was out of a museum but I really didn't go to Vancouver to watch TV.

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank mod s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citycentremotorhotel, Guest Relations Manager at City Centre Motor Hotel, responded to this review, September 20, 2011
Thanks for the advice ! We are happy you enjoyed you stay with us and hope you will come back to visit us again in the future! We offer great value and great location in Downtown Vancouver near Amtrak and Greyhound station .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lethbridge, Canada
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 16, 2011

We stayed for 5 days for less then 75 a night at the height of tourist season.
public transit was close and great . Staff was so friendly. Room was clean.
Old place but you get your money's worth for sure.

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank ClydeandJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citycentremotorhotel, Guest Relations Manager at City Centre Motor Hotel, responded to this review, September 19, 2011
Thank you for staying with us and for offering your comments! Looking forward to see you next time while you are in Vancouver!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Kelowna, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 31, 2011

Came into Vancouver from Kelowna to stay for the week to take a course .After the first night stay I got up in the morning and noticed I had a few bites on my chest. I thought they were ants or somthing. I went to my course and over that day I noticed swelling all over my arms and found about 25 bites.... very very itchy! Got back to the hotel (if you can call this dump a hotel) I spoke with front desk staff and showed him all my bites .Well he acted like he had never seen bed bug bites in his life.I wanted to change to another building but the front desk said no and put me in another room.So spent night 2 in a different room and woke up EATEN ALIVE in new room! I went to day 2 of my course bleeding and scratching. When I got back to hotel that night demanded my money back! Mgm told me no refund.So I left the dump and went to another hotel.Front desk staff was very rude, no money returned therefor you will never get me or anyone I know back as a customer! A WEEK LATER AND THE BLOODY BITES ARE JUST STARTING TO HEAL MAY LEAVE SCARRING!

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank JS797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citycentremotorhotel, Guest Relations Manager at City Centre Motor Hotel, responded to this review, September 1, 2011
Thank you very much for your stay with us at City Centre Motor Hotel and sorry for the bad incidents during your stay. I would like to clarify couple things regarding to your stay.

All of our staff is valuable in our team. All room changes and upgrades need to be authorized by me. I'm sure that my staff have to their best. however, not having a room change on the area you like, that's does not make him rude and bad customer service.

You rated only a star on the cleaning option for us. All housekeeping staff are responsible to check the rooms after daily services and make sure everything is in order and clean. Second, Housekeeping supervisors do double-check to be sure room is tidy and good condition. Also, our room standard are approved by Tourism British Columbia. For the Bed Bugs Part, we do call the Pest Control to check your entire room twice, but found out that there is no single bugs in the room. Although,nothing can be find by Professional Pest Control officers, but we still gave you refund through your Credit Card which authorized by my General Manager .Therefore, i just don't know why you said no refund wasn't given.

We highly appreciate your comments and again please accept my apologizes for your bad experience with us.We will keep to offer great value for our future guests in the uptown of downtown Vancouver.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Vancouver hotels

Berlin, Germany
1 review
Reviewed August 27, 2011

One night before the cruise was all we needed. Staff gave us room #229 . Room newly renovation. Although, It's an old hotel but you get what you pay for. Comfortable beds and tidy room. Close to Downtown, walking distance for restaurant ,Delightful staff . We would definitely stay here again. Great Budget Hotel!!

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank inga r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
Reviewed August 23, 2011

THEY HAVE THE BEST FRONT DESK STAFF AND ALSO THE WORST TOO.

JAMES and the other desk which is Caucasian are the worst front desk staff i never see in my life.They're so Rude, unhelpful and no customer service skill at all. They should get fire right away.I just don't know why the management keep people like this! They'll just make your business has no reputation, losing revenue and no repeat customer.

On the other way, The morning desk clerk, Calvin, was very helpful and super friendly.His customer service skill and job attitude is unbelievable . If you want to stay in this hotel, i suggest you check in and out only on the morning times.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank colleen n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 22, 2011

We just returned home to North Carolina after visiting Vancouver to take an Alaskan Inland Waterway Cruise. I checked on line to find accomodations and fortunately found the City Centre Motor Hotel. It is probably one of the older hotels in the city but was a great location. The day desk clerk, Calvin, was very helpful in reccomending methods and locations to enjoy our stay. The accomodations are clean, well kept, the coffee is good, and the staff was great. The location was perfect as it is located on the bus line for easy access to the city. The neighborhood offerred good restaurants, bars, shopping and intersting shops. We will definately stay there again on any future trips. Thanks for your hospitality. Sterling & Eleanor Page

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BikerNorthCarolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Centre Motor Hotel

Property: City Centre Motor Hotel
Address: 2111 Main St, Vancouver, British Columbia V5T 3C6, Canada
Location: Canada > British Columbia > Vancouver > Southeast False Creek , Mt. Pleasant
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #86 of 92 Hotels in Vancouver
Price Range (Based on Average Rates): $
Hotel Class:2 star — City Centre Motor Hotel 2*
Number of rooms: 76
Official Description (provided by the hotel):
City Centre Motor Hotel with its 76 rooms is located in the centre of Vancouver. Spectacular views of the Coastal Mountains and Harbour. Proximity to Downtown, Stanley Park and English Bay.Accessible to buses and sky-train. Train station and Greyhound bus depot are within walking distance. City Centre Motor Hotel is the perfect choice for affordable Vancouver motor hotel accommodation. ... more   less 
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Also Known As:
City Centre Motor Motel

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