On July 5th we returned to Ensemble hoping to recreate our very positive over-the-top visit in July of 2011. Were we disappointed. That year, the food and the service was the best - the restaurant was crowded and noisy but that was ignored due to the creative, excellent dishes. This year we entered at 7pm to a restaurant not half full. We were seated and given menus but after a more than 10 minute wait, we flagged the manager and asked if we could place a drink order. We ordered bread but it did not come until our appetizers arrived. We had to ask where our second order of drinks were as they were so delayed. I asked for a steak knife for my hanger steak (I actually had no cutlery) but when one never came and our waitress was nowhere, we asked another server for one. Our food was very good although one person in our party felt the portion was very small for the price. Having eaten in many fine restaurants in San Francisco, and Vancouver has an equally great culinary scene, there are just too many good food places with top notch service too. The service is killing this restaurant. Wonder if they will wake up before it's too late?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.