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“In need of modernisation”

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Ramada Vancouver Downtown
Ranked #76 of 89 Hotels in Vancouver
Kent, United Kingdom
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“In need of modernisation”
Reviewed September 24, 2013 via mobile

I have scored this as a two but only based on the friendly staff and comfortable bed! The hotel itself is based in the less glamorous part of Granville St, but it was at least central to down town shops etc. We found the hotel dark, dingy, the corridors smelt of urine and there was only one elevator working for the last two of our seven nights stay. Word of warning, do not stay here if you are after getting to sleep before 3am on a Friday or Saturday night as there is a nightclub next door which can be heard until it closes. We were on the sixth floor and could hear the bass of the music as though we were in the club itself, and this was with ear plugs! We moved rooms three times, the first was because of the state of the bathroom, there was blood on the shower curtain which was falling off the wall. The second was so noisy, it was if we were sleeping actually on the street itself, the third was quieter but tiny. Two of the three rooms did not even have a fridge. We did complain about the first room and the manager was accommodating and tried to rectify the problems best he could. We thought that by staying in a Ramada would be a safe bet, however, we will not be staying at one again. This hotel may be okay for one or two nights for some, but any longer than that would leave you depressed. There are plenty of better hotels in Vancouver where the photos actually reflect what the hotel is actually like.

Stayed September 2013, traveled as a couple
Helpful?
Thank Sarkel7883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajiv S, Director of Sales at Ramada Vancouver Downtown, responded to this review, September 25, 2013
Dear Valued Guest,

Thank you for taking time to review our hotel.

We appreciate your comments and will be addressing each of your concerns with our Management and Ownership team. I am very sorry that you expereienced so many problems with your stay and I am confident that your review will bring about swift action in our areas of maintenance and housekeeping. I am very happy that you did acknowledge our guest services team.

I hope that on a future stay we may be able to serve you again and that your stay is a more positive one.

Kind Regards

Scott Cowden
Director of Sales
Ramada Vancouver Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
New York City
1 review
Reviewed September 24, 2013

My stay was excellent. I had no complaints about Ramada Vancouver Downtown. It was even convenient to the train from the airport. My only problem was the neighborhood. Although I felt safe during the day, the large number of street kids lying about on the sidewalks kept me from going out after dark. Considering that I come from a large city, this is a serious problem.

  • Stayed September 2013, traveled solo
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Stephanie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajiv S, Director of Sales at Ramada Vancouver Downtown, responded to this review, September 25, 2013
Dear Valued Guest,

Thank you for taking the time to provide a review of your stay.

We appreciate your comments and are happy that our hotel worked well for you. You are quite right in your concern for the number of homeless you found on the streets of Vancouver. Being a temperate climate we seem to attract many and warm summer days does little to encourage them to make use of the many city shelters available. We do share your concerns and provide feedback to the City of Vancouver.

We look forward to serving you again in the future.

Kind Regards

Scott Cowden
Director of Sales
Ramada Vancouver Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Vancouver Downtown

Property: Ramada Vancouver Downtown
Address: 1221 Granville St, Vancouver, British Columbia V6Z 1M6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #76 of 89 Hotels in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Ramada Vancouver Downtown 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
Our quests spoke and we listened. The Ramada Vancouver Downtown, formally the Ramada Inn & Suites, is proud to offer rooms with updated decor, bathrooms and bedding. Our new WiFi network has been greatly expand for more coverage and higher speeds. Enjoy comfort, quality and convenience. Close to shopping, restaurants, attractions and nightlife. Located in the heart of Vancouver's famous Granville Entertainment District and close to city transportation! ... more   less 
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Also Known As:
Ramada Inn And Suites - Downtown Vancouver Hotel Vancouver
Ramada Inn Vancouver
Ramada Vancouver

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