We stayed at the Rosellen Suites for a month and were very impressed with the way we were treated while staying there. Our accommodations were spacious and very clean (Housekeeping staff came twice a week to clean.). The staff at the front desk could not be more accommodating. When we asked about Saturday markets in Vancouver, the gentleman at the desk did not have the information, but he subsequently went to the trouble to go on the Internet and print out the appropriate details. When Vancouver was celebrating the anniversary of the Olympics, the staff gave us information sheets about all the related events in the city. On Valentine's Day, each suite received a "chocolate rose" – a lovely touch! Whenever we needed directions to get to places in the city, the front desk always provided the information.
Staying there for a month, we wanted to do some cooking in the apartment as well. When we didn't have certain specialized cooking utensils in our suite (e.g. roasting pan, stockpot), a simple request at the front desk was made and in minutes, the needed materials appeared in our apartment.
We have nothing but praise for all the staff at the Rosellen Suites. They helped to make our stay a memorable one and our apartment there feel like home.More