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Granville Island Hotel
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Reviews (2,338)
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1,795 - 1,800 of 2,338 reviews
Reviewed July 8, 2013

We always wanted to stay here...and we did. My husband surprised me for our 20th anniversary. We were there 2 nights. We were familiar with the island, and the patio restaurant. We stayed in 401 penthouse- 1st night. A very large suite, beautiful views....decor out dated....as is the tub. The jets were not working, and upon checking in- a house keeping employee was trying to dry the wet carpet between the bed and main washroom. It remained wet the entire day. We had to move to the other penthouse due to bookings, and were we ever glad we did. The balcony is double the length with better views, as is the layout of the room and the tub worked!!!:)
We mentioned the wet rug, and tub not working when we switched rooms, and all we got was- we'll make note of it. VERY disappointing. I found the cost of the room to be quite high considering the outdated decor. I did LOVE the space, open windows/balcony doors, & the fantastic bed.
I know we will be back. I just hope they invest in updating the decor to match the beauty of the outside surroundings.

Room Tip: Perfect for a couples retreat- very relaxing and romantic.Go with room 402- bigger, better views, nicer tub which works.
  • Stayed: July 2013, traveled as a couple
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Thank FJEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

We stayed here for 7 nights whilst on a visit to our student son in Vancouver. The hotel is well situated on friendly Granville Island. We had a room overlooking the water. The room was well appointed whilst not being in any sense 'grand'. The bed was comfortable, the bathroom good and a small balcony allowed us to spend a little time soaking up the atmosphere. The hotel is also linked to the Dockside restaurant and micro brewery whose ales are worth sampling!
The island itself has a fascinating and welcoming community with plenty to see and do and is well served by the aquabus which is a great way to get to downtown Vancouver and Yaletown.

  • Stayed: June 2013, traveled as a couple
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1  Thank GerryMal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

Hotel is has a great location for our overnight stay; however, would not want to stay longer without a car or taxis. Stayed in a superior room with a bit more space. Room was very Spartan and in need of a face lift. Bathroom was ok to start with a walk in shower but no tub. In the morning, the shower filed up with water due to the lack of drainage and the toilet backed up. The front desk indicated they would contact maintenance, however no one came. We were told no one was going to come until we checked out. Sure glad we only stayed the one night. The dining room was great - excellent food and limited wine list.
Will not repeat staying at this property.

Room Tip: Rooms over looking the court yard and nearer the water are better.
  • Stayed: June 2013, traveled as a couple
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Thank Keray M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gihotel, Director of Sales at Granville Island Hotel, responded to this reviewResponded July 9, 2013

Thank you for your sharing your experience at the hotel. Without your feedback we would not be able to improve the hotel and overall guest experience.

The room which you stayed in had previously had a drainage problem that a plumber had looked at, unfortunately the issued appeared to have not been resolved.
I am also disappointed in the way our staff handled your complaints regarding the drainage issue. We should have sent maintenance up right away, and I do apologize for this. There is nothing more important than a good shower especially when you are traveling and poor drainage definitely sours this experience.
I have spoken with all of our staff and they now realize that the situation should have been dealt with right away.
I have also had a plumber back at the hotel and the issue has now been properly addressed.
Again, I do apologize for the negative experience you had and hope you will come back to the hotel again.

Sincerely,

Christine Louden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 28, 2013

The Granville Island hotel looks a bit older from the outside -- we weren't too sure when we drove up, but the inside is very nice. The staff is friendly and the rooms were nicely updated. We had a great room with a view of the harbor. Also, they have reserved parking for guests and parking is at a premium in the area. The really nice part is the location. We did other things in Vancouver, but really you could park the car and walk to everything. Granville Island has a beautiful "farmers market" with tons of fresh food. It also has all sorts of artisan shops and restaurants. It also has live theater. This is a great place for a mini vacation for couples or with family.

Room Tip: Ask for a room with a harbor view.
  • Stayed: June 2013, traveled as a couple
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1  Thank Acetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2013

We were told by Arbutus Routes in Whistler about this amazing hotel. The room was really nice. The restaurant was really good. This is truly a little treasure near the middle of Vancouver. The shopping and restaurants on Granville Island were so great and so easy to access. We would stay here again if we ever come back to Vancouver.

Room Tip: We stayed in a suite with our daughter and had plenty of room. Also, had great views.
  • Stayed: June 2013, traveled with family
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Thank Teresa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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