We chose this hotel because it was recommended to us. We arrived here without a reservation which isn't a great idea, but it wouldn't have mattered if we did. I stood at the desk for 20 minutes totally ignored by the desk clerk, AJ, who was on the phone. Another male guest came to the desk, AJ put down the phone and helped him, then proceeded to answer the phone again. I waited another 10 minutes before giving up and walking outside to phone in a reservation, seeing as AJ seems all about handling customers on the phone. AJ promptly aswered, then put me on hold...for 15 minutes! I hung up, called again, and got another clerk. Was given a reservation. We came back to check in about a half hour later...AJ is still on the phone. Luckily, another clerk, assuming the one that answered my call, checked us in. Our room was nice, big plush, soft beds, but so small that we had to move the desk chair to get to the other side if the bed. Our view was of a wall, but if we looked out the window and to the right, we had a gorgeous view of the boats and Vancouver. I have to say, the greatest thing about this room was the shower!!! Huge rain head shower that was awesome!!! We checked out the fitness room...hot tub in the center with 1 treadmill, 1 elliptical and 1 bike around the outside. No pool. This hotel is beautiful...but not for families...lots of great unique things about it, but I'm sure there are better ones out there, with just as much uniqueness and much better staffed. Unfortunately, my experience with the front desk right off the bat, will keep me from ever coming back. I wouldn't recommend this hotel to my friends.
- Official Description (provided by the hotel):
- The Granville Island Hotel, a boutique hotel, offers a one-of-a kind experience. With welcoming staff to greet, a restaurant and lounge to entice, and a luxurious room to make you feel at home, the Granville Island Hotel is Vancouver’s best kept secret. With endless opportunities to dabble in local art & cuisine at the famous Public Market or to explore Vancouver by bike or kayak, the Granville Island Hotel offers something for everyone. Located just minutes from the village, the Granville Island hotel is the perfect get-a-way spot for couples looking for a quiet alternative to staying downtown. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Granville Island
- Granville Island Vancouver