My wife booked room # 2 in February with a woman who answered the phone. This was after her friend had booked a room for three nights in July (12, 13, 14). Her friend said my wife would call her with our credit card info and she immediately called. The woman reserved the room from July 11 thru July 13 (wrong). When we arrived the owner said he expected us the night before based on the booking. We didn't have to pay for the room that was booked on the 11th, but we were being sent to another hotel for our last night. As it turned out, we were able to have a smaller room at the B & B for the last night. The room was small and cramped, designed for one person. Our original room that we paid well over $250.00 had a problem with the lock, you had to play with the key to make it work. We were unable to use the outside porch because there was an abundance of cat hair on the cushions. Very disappointed. On the positive side, the food was very good and the owner was helpful in providing us with a take out breakfast for our trip to Victory Island because we had to leave before breakfast.
- Official Description (provided by the hotel):
- Victorian themed B&B in a convenient downtown residential location for tourists, visitors to the city and convention or business people. We emphasize service for our guests hoping that what we can offer will make their stay enjoyable, relaxing with no loose ends. All guest rooms have private bath, tv/dvd player - we have a dvd library, wi-fi and a guest computer and printer is provided. We have off street parking for every guest room- quite an accomplishment for the centre of the city! And we serve a full hot breakfast in a social atmosphere. And we offer bikes for touring the city, particularly the SeaWall and Stanley Park which are nearby. Everything we provide is included in the room rate except for the Packages we offer.We have 7 guest rooms and can accommodate couples, friends or family traveling together and needing two beds and single travelers. We do our utmost to make our guests feel welcome and we have done so for over 25 years. ... more less
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- Also Known As:
- West End Guest House Hotel Vancouver