I stayed in the Landis for a week in Juily 2008. My main reasons for staying there were the favourable reviews and the relatively low price for a 2 room suite in downtown Vancouver.
My experience with the hotel was unfortunately mixed. Location wise, I have no complaints although there is not very much in the immediate vicinity except for a 7-Eleven outlet, and a nice but perhaps secluded and underrated Chinese restaurant.
Service wise, things could have been improved. At the time of booking, I specifically stated that I wanted two double beds in the 2nd room, and not a queen bed. I categorically told them that they should not accept my booking if they could not guarantee this. They accepted my booking. So I was very disappointed to discover on checking in that I was not given what I wanted. I may sound like I am splitting hairs, but the makeup of my travelling party necessitates two double beds in the 2nd room rather than a Queen bed.
They gave what I consider a lame excuse (the room reserved for me had a leak two days ago which wet the carpets, and the carpets now had a damp odour).
Although I was given the room I wanted on the next day, it was an unnecessary inconvenience for me to pack and unpack for the room transfer. The staff gave the impression that they were doing me a favour by entertaining my request for a room transfer, but they ought in fact to have been highly apologetic about spoiling my stay for the first night.
Breakfast, though complimentary. was spartan. In fact, this was the worst breakfast spread of any hotel that I have ever stayed in. Do not go to this hotel if a hearty breakfast is important to you!!
Furniture and fittings in the room looked like they are due for an upgrade. Housekeeping was quite average, Although they did vacumn the carpets, they missed several obvious areas that ought to be cleaned. Housekepping items and trash bags were left along the hotel's narrow corridors, and this gave a cheap feel to the hotel.
I would probably not stay at the Landis again.
- Official Description (provided by the hotel):
- At The Landis Hotel & Suites offer all the needs of both business and leisure travellers. Our objective at The Landis Hotel & Suites is to meet the needs of our guests coming from around the world, who are seeking hotel accommodations for short or extended stays, for personal or professional reasons. The Landis Hotel & Suites offers 53 spacious two bedroom suites that were designed to suit all type of stays. Looking for the extra space, our two bedroom suites are available in either our 800 sq ft, Executive Suites or our 1,000 sq ft, Deluxe Suites. If you are looking for that little bit extra, our Penthouse Suites offer a full 1,450 sq ft of spacious luxury combined with some truly spectacular views of Vancouver.Full size kitchens & appliances in all the suites can help to reduce food costs. The Landis Hotel & Suites contains vital communications amenities including multiple in-suite telephones,wireless Internet & front desk fax service. The hotel is located in downtown Vancouver, British Columbia. The Landis Hotel & Suites is only minutes from the Vancouver Convention & Exhibition Center, Cruise Ship Terminals and Vancouver shopping and entertainment district. ... more less
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- Also Known As:
- Landis Hotel And Suites
- Landis Hotel Vancouver