I had stayed here some years back and so, as a last minute booking, it seemed an ok idea. This despite the room charge was an obvious opportunity grab on a long weekend and about 4 times the lowest normal rate.
The staff is clingy and not to bright.
The room so basic it’s ridiculous. The beds hard as a rock. TV an old, small screen CRT type with limited channels. Lighting from grandma’s house. I had to unscrew one bulb because the wall light and bed light were on same switch. A kitchenette but all supplies locked up, not even a glass to use. Air-conditioning was an old nosy window shaker and to use it you had to leave open the curtains letting in the street light outside and the view of the neighbouring apartment dwellers across the ally. The bathroom very basic. Cheap toiletries, cheap toilet paper, NO Kleenex tissues anywhere in room. Small thin towels. Exhaust fan that was tied to light switch and made hearing impossible. I could go on but you get the idea. Worth $50 maybe, NOT $250!
Then they screwed up my credit card by double billing the security and not communicating to night audit that a cash deposit had been made. Despite a number of pleas and providing the forums to be signed off it took an additional 42 days after staying there to get the credit hold of $328 removed from my card.
I have been in the business and usually am pretty forgiving but these operators should be put out of business.
Canada Select 3 star rating - what a joke. Will be advising both Canada Select and credit card companies to dump these losers.
- Official Description (provided by the hotel):
- Tourism BC approved non-smoking boutique hotel in downtown Vancouver. We offer a variety of different room types from business traveler, corporate, employee, families, relocation, extended stay apartments for month to month stay length. All room types are equipped with microwave and mini fridge and all short term, extended stay units have full kitchens that include stove, microwave, mini fridge and dishes. ... more less
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- Also Known As:
- Robsonstrasse Hotel And Suites
- Robsonstrasse Hotel Vancouver