My first impression while squeezing through a dirty, narrow corridor from the urine smelling parkade was not very good. Then there was the 10 minute wait to check in. And the size of the room was smaller than usual. But it was fine after that. We had a standard room with king size bed on NYE.
Pros: Great view; good rate for a downtown hotel; good location (on Robson which is full of designed and other shops and plenty of restaurants, and a few minutes from Stanley Park); extremely comfortable bed with down-like comforter and plush pillows; clean enough for an old hotel; mini fridge and usual in room amenities; can control heat/a/c; good water pressure; real balconies (so can open door); lifts are fast; restaurant has the best views in the city; reception does provide needed info (although this makes it slow to check in); have express checkout drop box.
Cons: Small rooms; not enough receptionists for busy times and they have little decision making discretion so must check with the manager for even small things; very dodgy parking area (I would not want to be there alone) and they specified 4 times to not leave valuables in the car so I would wonder how secure it is; limited restaurant hours (closed after 10 am until dinner); no hut tub!
I wish I could give a better review as this is a "landmark". I would go there again if the price was right b/c the beds are great and that is the main thing you need. If you want a hotel room to spend time in, I would go elsewhere.
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- Also Known As:
- Empire Landmark Hotel Vancouver
- Empire Landmark Vancouver