We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Century Plaza Hotel & Spa
Ranked #48 of 92 Hotels in Vancouver
Reviewed January 17, 2014

The one bedroom suites are nice and come with a full kitchen, living room and separate bedroom quarters. Location is near Robson St. for easy shopping and dining. Overall rooms are clean and clerks are helpful. Beware of hidden room cleaning fees.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amin H, Guest Relations Manager at Century Plaza Hotel & Spa, responded to this reviewResponded January 22, 2014

Thank you for expressing your positive experience at the Century-Plaza Hotel & Spa. We are glad to hear you enjoyed our spacious, fully equipped suites and hope to invite you back to return.

Warmest regards,

~ Amin H.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (3,799)
There are newer reviews for Century Plaza Hotel & Spa
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,737 - 2,743 of 3,799 reviews

Reviewed January 17, 2014

This is an old hotel that has, for the most part, been nicely renovated. It represents great value for the dollar and it is in a good location. My interactions with the staff were all very positive and I enjoyed my breakfasts in the restaurant. My first concern is the bed in my room. I've stayed in a lot of hotels in the past year, and I would put this bed in the bottom 20%. It wasn't a lot better than sleeping on the floor. The other issue is the speed of the wifi internet. I was getting 1 Mbps at best. It felt like surfing in 1998. Pictures would load 30 seconds after the page came up, and watching any streaming video was like pulling teeth. Improve those two issues and I would give the hotel 5 stars.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank YYCTravelGeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amin H, Guest Relations Manager at Century Plaza Hotel & Spa, responded to this reviewResponded January 22, 2014

Thank you for taking your time and providing us with your feedback. We will ensure to address both of your concerns so that to improve our operations. We appreciate your positive comments and hope your next visit is that 5 star experience!

Best wishes,

~ Amin H.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2014

I always enjoy staying at Century Plaza. I find the staff is knowledgeable about the surrounding area and very helpful. They also have a great memory. I'm in Vancouver almost weekly for work and they remember my name every time. I try not to stay anywhere else.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Geoff I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amin H, Guest Relations Manager at Century Plaza Hotel & Spa, responded to this reviewResponded January 22, 2014

We would like to extend our sincere gratitude for your continued loyalty! We truly appreciate all your visits and choosing our property as your weekly destination. I hope we can welcome you for years to come as we look forward to serving you.

Best wishes from your Century-Plaza Hotel family!

~ Amin H.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2014

The Century Plaza Hotel is a good average hotel providing comfortable lodging in the center of Vancouver. The rooms seem a bit dated (we had a Studio Suite with small kitchen) while the common areas are nicely updated with modern finishes. The bathroom is showing its age as well, printed tile and not the freshest grout. The large TV and comfortable were both very nice.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amin H, Guest Relations Manager at Century Plaza Hotel & Spa, responded to this reviewResponded January 22, 2014

Thank you for taking your time to review the Century-Plaza Hotel & Spa. We appreciate all your comments as this direct feedback allows us the opportunity to enhance our operations. We have passed on your suggestions to the executive team so that we may improve our guests' overall experience.

Wishing you all the best,

~ Amin H.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

Great hotel spacious room very friendly staff and great rates. Hop on & hop off bus right outside hotel would definitely stay here again. The concierge was extremely helpful and gave us lots of info on things to do

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Davidlewry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amin H, Guest Relations Manager at Century Plaza Hotel & Spa, responded to this reviewResponded January 22, 2014

Thank you for taking your time to share your review with your TripAdvisor mates! We appreciate the positive feedback you've shared as the Century-Plaza Hotel & Spa strives to create a memorable experience by offering the best guidance with maximizing your stay! We will ensure to share your kind words with our concierge team and wish to invite you back for on your return to Vancouver.

Sincerely,

~ Amin H.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

This hotel was the perfect location for a recent critical health stay for family in St. Paul's Hospital. The one bedroom suites were convenient, provided the kitchen amenities, and are within a two minute walk of the hospital. We appreciated the staff who went out of their way to be kind, helpful and encouraging. It felt like a comforting home during a difficult time, and while it is an older hotel, the space was wonderful. It was clean, and completely adequate, and the rates were an incredible deal. I would definitely stay at this hotel again, for the convenience of its location in the downtown core. The coffee bar was perfect for breakfast, and the restaurant had extremely good food. Less expensive food was only a quick walk down to a food market, or Davies St.

Room Tip: I would choose a one bedroom suite again, and we liked the higher floor that we had.
  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Thank Ruth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amin H, Guest Relations Manager at Century Plaza Hotel & Spa, responded to this reviewResponded January 22, 2014

We truly appreciate your lovely review! Glad to know that the Century-Plaza Hotel can offer the convenience our guests' require to ease through times of difficulty, as we wish to do all we can to best accommodate our guests while creating a home away from home environment for all visits.

Best wishes,

~ Amin H.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

We stayed early in January. The room was huge. Beds were not too soft, nor too hard. Heat was a touch confusing but we got it under control without having to ask. Liked idea of declining maid service was accepted as we end up tidying up for the maid more than we tidy for ourselves ( we are not grubby but a touch disorganized, you know how folks are)

Dining Room was excellent. There were an adequate number of entrees. Those that we and our guests ordered were very good. I fear cafes with countless entrees as they simply can't move fast enough to be fresh.

The hotel was clean and tidy, particularly elevators which are often a weak point, not being on any single maids floor.

Quite frankly the few complainers below must really feel the need to whine... Oh yes the ambulances.. Any down town has them or police cars or fire trucks or a rail yard or early a.m. trash removal or an airport. Anyone who travels without ear plugs travels in the country or is deaf maybe even dumb.

I did not use spa or fitness centre.

We will be back again for sure.

Bill and Marion

Room Tip: Pick you desired view, then your room and floor. All rooms we have ever had served us well although...
  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bill K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amin H, Guest Relations Manager at Century Plaza Hotel & Spa, responded to this reviewResponded January 22, 2014

We appreciate your wonderful review of the Century-Plaza Hotel & Spa and thank you for partaking in our 'Green Initiative'! We are honored to hear you found our facility to provide you the excellence you deserve. We look forward to serving you again and invite you back for your next visit!

Best wishes,

~ Amin H.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Vancouver hotels
Granville Street
The Burrard
The Burrard
#33 of 92 in Vancouver
1,741 reviews
West End
Best Western Plus Chateau Granville
Downtown
Executive Hotel Le Soleil
Executive Hotel Le Soleil
#12 of 92 in Vancouver
1,587 reviews
Show Prices
Show Prices
Show Prices
Gastown
Ramada Limited Vancouver Downtown
Shaughnessy
Holiday Inn Vancouver Centre
Holiday Inn Vancouver Centre
#35 of 92 in Vancouver
709 reviews
Robson Street
Blue Horizon Hotel
Blue Horizon Hotel
#22 of 92 in Vancouver
2,598 reviews
Show Prices
Show Prices
Show Prices

Been to Century Plaza Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Century Plaza Hotel & Spa

Address: Century Plaza 1015 Burrard St, Vancouver, British Columbia V6Z 1Y5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Vancouver
#35 Romantic Hotel in Vancouver
#37 Family Hotel in Vancouver
#41 Business Hotel in Vancouver
Price Range: $105 - $916 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Century Plaza Hotel & Spa 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
The Century Plaza Hotel & Spa is a landmark destination hot spot right in the centre of downtown Vancouver. From its award winning amenities including a world class spa and comedy club, to the kitchen equipped suites featuring spectacular ocean, mountain and city views, the family owned and operated Century-Plaza Hotel & Spa has implemented sustainable practices such as its 'Green Initiative' Program as well as the 100% Chemical Free Commercial Cleaning System reducing our carbon footprint to provide guests with the wonderful home away from home ambiance. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, Travelocity, Priceline, TripOnline SA, Hotwire, HotelsforEveryone, getaroom.com, Cancelon and Evoline ltd so you can book your Century Plaza Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Century Plaza Vancouver

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing