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“Older hotel but suited well”

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Holiday Inn Vancouver Centre
Ranked #36 of 92 Hotels in Vancouver
Certificate of Excellence
Edmonton
Level 6 Contributor
184 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Older hotel but suited well”
Reviewed June 20, 2014

We attended a family wedding as stayed in this hotel. The hotel is well located in an older area of Vancouver with lots of places to eat and shop. The room was a bit dated but large, clean and served us very well. The front desk was always friendly and helpful.

The downside though is even though being on the 12 floor the road noise was loud. Earplugs might help if that kind of thing bothers you. As well the elevators were really slow at peak times.

The hotel cafe food was adequate although un- imaginative especially for Vancouver. The worst thing is not completely associated with hotel. As this hotel does not offer a shuttle to the airport we booked for cabs to take our group to the airport. It is not clear if the cabs did not arrive or if someone else grabbed them.

It was extremely disorganized as for some reasons the cab drivers do not come into the lobby. In major North American city there is usually a bell hop that calls the cabs. It works very well as they establish a relationship with the cab drivers which ensures cabs arrive.

It would seem that a hotel of this size should have someone assigned to that task.

Room Tip: You can pay a bit extra and get a suite which is quite a bit larger than a standard room.
See more room tips
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Goven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny H, General Manager at Holiday Inn Vancouver Centre, responded to this review, June 24, 2014
Dear Goven,

Greetings from the Holiday Inn Vancouver-Centre!

I would like to take this opportunity to thank you for your comments on our friendly and helpful staff.

Please do not hesitate to let us know if there is anything else we can assist you with in the future.


Best regards,

Danny
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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684 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Saint Catharines, Ontario, Canada
Level 4 Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 16, 2014

I spent over two weeks at this hotel so I had many opportunities to interact with staff. To a person, they were thorough, professional and concerned about your stay with them. Room service was very good and amazingly fast. Front desk staff were helpful and accommodating. Housekeeping staff were simply wonderful! I felt well-cared for at the hotel - I really had thought I would have the anonymous HI experience but this definitely was not. Even the beds and bedding were great.

Room Tip: If you're concerned about your rate, speak with front desk staff. They will try their best to he...
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  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny H, Front Office Manager at Holiday Inn Vancouver Centre, responded to this review, June 17, 2014
Dear Heather M,

Greetings from the Holiday Inn Vancouver-Centre.

I am very happy to hear you enjoyed your stay with us. I would also like to thank you for your comments on our friendly and professional service.

Please do not hesitate to let us know if there is anything else we can assist you with in the future. We look forward to seeing you again.


Best regards,

Danny
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
84 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 13, 2014

It is an older hotel but they have done some upgrades and the lobby. The rooms are pretty good and the staff are very friendly. Pretty close to the downtown core but the immediate neighbourhood leaves a bit to be desired if you are with kids. But in terms of value during the summer months it is hard to beat.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gbatstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny H, Front Office Manager at Holiday Inn Vancouver Centre, responded to this review, June 17, 2014
Dear Gbatstone,

Greetings from the Holiday Inn Vancouver-Centre.

I would like to thank you for your comments on our recently renovated hotel.

If there is anything we can assist you with in the future, please do not hesitate to let us know.


Best regards,

Danny
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 8, 2014

This was a 2 day stay for some visiting with friends. The initial contact with reservations was excellent and managed to secure one of the last rooms left. The front desk staff were marvellous, very helpful and genuinely friendly, as was room service which at times seemed to defy the space time continuum. The room was a pleasant clean standard type so no complaints there. The pool was very clean. My only comment was the breakfast available was perhaps a bit ordinary for a town with such a food culture. Service was very good again but the buffet was perhaps over priced and under performing and under whelming. The $4 Granville island IPA beer in a dimple mug on thursday with some good chat from the bar waiter was a real treat though. Great location great hotel. Well done to all the staff there. This place punches way above its class you guys should be proud

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roger m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny H, Front Office Manager at Holiday Inn Vancouver Centre, responded to this review, June 9, 2014
Dear roger m,

Greetings from the Holiday Inn Vancouver-Centre!

I would like to take this opportunity to thank you for your wonderful comments on our convenient location and excellent service.

I would also like to thank you for your suggestion on the variety of our breakfast buffet items. As we are part of the Holiday Inn chain, there are some limitations to what must be offered; however, I would certainly speak with our kitchen manager and our area manager to see if there is anything we can do in the near future.

Once again, thank you for choosing to stay with us. We look forward to seeing you again.




Best regards,

Danny
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
105 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed June 8, 2014

Good location, excellent facilities, Rooms large, bathroom was a good size, good comfy beds, 2 double beds in my room, good space to chill out after a days sightseeing, good transport links to downtown, excellent view of the city from my room...check in quick, check out quick.....bat

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John4042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny H, Front Office Manager at Holiday Inn Vancouver Centre, responded to this review, June 9, 2014
Dear John4042,

Greetings from the Holiday Inn Vancouver-Centre!

I would like to take this opportunity to thank you for your comments on our good location and efficient service.

We look forward to seeing you again in the future.


Best regards,

Danny
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level 5 Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed May 28, 2014

We normally stay right downtown, however, as my wife was running in the half marathon, this hotel was closer to the start line. Turned out it was ideal. A short walk to the subway, which runs downtown in no time. Buses every few minutes, which was great for getting to UBC and all the attractions that surround the campus. We like to walk and it was a short 20 walk to Granville Island. The room was very clean and adequate for our needs. Comfortable bed, great shower pressure, coffee, tea and the paper delivered. The front desk staff were very pleasant. We had them store our luggage for us on the last day and it worked beautifully. We normally don't eat in the hotels restaurant but it was convenient to do so on two occasions. Again, the wait staff were very nice and the breakfast was very good and reasonably priced. If you want to visit the UBC area, this hotel is brilliantly placed. The excellent transit made getting to the downtown core very easy. It was fun to explore the residential areas surrounding the hotel and made a pleasant change from the hustle and bustle of the downtown core.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mauilover_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny H, Front Office Manager at Holiday Inn Vancouver Centre, responded to this review, May 30, 2014
Dear Mauilover_9,

Greetings from the Holiday Inn Vancouver-Centre!

I am very happy to hear you had an enjoyable stay with us!

I would also like to take this opportunity to thank you for your comments on our convenient location and helpful staff.

Please do not hesitate to let us know if there is anything else we can assist you with in the future. We look forward to seeing you again!


Best regards,

Danny
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, SC
Level 5 Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 28, 2014

My wife and I loved this place. Great views. Large comfortable rooms. If we are ever in the area again we will definitely stop by again! The hotel is centrally located. The rooms seemed recently renovated.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank icufg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny H, Front Office Manager at Holiday Inn Vancouver Centre, responded to this review, May 30, 2014
Dear icufg,

Greetings from the Holiday Inn Vancouver-Centre!

I am very happy to hear you enjoyed your stay with us. I would like to thank you for your comments on our comfortable rooms and central location.

We look forward to seeing you again.


Best regards,

Danny
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Vancouver Centre

Property: Holiday Inn Vancouver Centre
Address: 711 West Broadway | @ Heather Street, Vancouver, British Columbia V5Z 3Y2, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Shaughnessy , Fairview
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotel in Vancouver
#36 Romantic Hotel in Vancouver
#45 Family Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Vancouver Centre 3*
Number of rooms: 193
Official Description (provided by the hotel):
The Holiday Inn Vancouver-Centre Hotel (Broadway) welcomes you to vibrant Vancouver Canada. Our newly renovated hotel's location is convenient to Vancouver International Airport (YVR) and the Pacific Central Train Station, as well as the Canada Line SkyTrain Station.From business to leisure, you will find a variety of attractions and landmarks near our hotel such as Granville Island, Science World, Stanley Park, Vancouver Aquarium, University of British Columbia, Vancouver General Hospital, City Hall, Chinatown, Rogers Arena, BC Place Stadium and much more!All of our guestrooms feature contemporary décor, complimentary high speed wireless internet, coffee maker, iron and ironing board, hair-dryer and a large working desk with an ergonomic chair for your comfort. With 5,700 square feet of meeting space we can accommodate events from 15 up to 300 people. Our professional and experienced catering staff members will attend to every last detail of your small meeting, large conference, or wedding and social function, so that you can sit back and enjoy your event. Unwind at our refreshed Stages Bistro & Lounge while you enjoy our new menu selection or stay active at our upgraded fitness centre, indoor swimming pool and 24 hour business centre.Start making plans for your next stay to relax and settle in to a whole new look. We look forward to welcoming you to Vancouver and the Holiday Inn Vancouver-Centre! ... more   less 
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Also Known As:
Holiday Inn Vancouver Centre Hotel Vancouver
Vancouver Holiday Inn

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