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“Handy to medical services but has limitations”

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Holiday Inn Vancouver Centre
Ranked #35 of 89 Hotels in Vancouver
Certificate of Excellence
Victoria, Canada
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Handy to medical services but has limitations”
Reviewed September 14, 2013

The hotel is conveniently located for anyone requiring some of the specialized medical services located nearby or visiting someone hospitalized at Vancouver General. The route to UBC is direct as well and there is reasonable on-site parking included. The wifi was problematic when we stayed there as it kept cutting out and was extremely slow when it was working.

Rooms were clean and staff pleasant. Beds reasonably comfortable. Would not recommend the on- site breakfast buffet especially if you are a later breakfast eater as food was not fresh, waffles and pancakes soggy. Best to order from the menu if you choose to eat there.

Room Tip: West broadway is a busy street so a room higher up away from street noise would be better. Can'...
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 837SherryM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny H, Front Office Manager at Holiday Inn Vancouver Centre, responded to this review, September 16, 2013
Dear 837SherryM,

Greetings from the Holiday Inn Vancouver-Centre!

I would like to thank you for your comments on our convenient location and reasonable on-site parking.

I am sorry to hear you did not enjoy our breakfast buffet. Please do not hesitate to contact me directly if you would like to discuss this further.



Best regards,

Danny
Guest Services Manager
dhuang@hivancouver.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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666 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
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  • English first
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English first
Suffolk, UK
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 13, 2013

Good Points:

The hotel was only two blocks away from Broadway Station (Canada Line) and about a 5 minute walk. Handy station for both the airport and the city centre.

Check in was efficient and my room was ready for me on my arrival.

My room was clean, of a good size and more importantly, the bed and pillows were extremely comfortable!

Bathroom was clean and there were plenty of towels available.

A number of supermarkets, coffee shops and restaurants are in the neighbourhood so you don’t have to walk far to grab a bite to eat.

There was a good selection of food available each morning in the Breakfast Buffet (included in my room rate). I particularly liked the bacon and pancakes and the fresh fruit selection.


Bad Points:

Wifi was slow. I didn’t realise just how slow it was until I connected to the Wifi at Vancouver Airport which was super quick in comparison.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smileyglobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny H, Front Office Manager at Holiday Inn Vancouver Centre, responded to this review, September 16, 2013
Dear Smileyglobetrotter,

Greetings from the Holiday Inn Vancouver-Centre!

I would like to take this opportunity to thank you for your comments on our comfortable bed and pillows and also convenient location.

I am sorry to hear you had trouble with our WIFI connection. Please do not hesitate to let us know in the future and we will certainly have one of our internet specialists assist you on getting a better connection.

Best regards,

Danny
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
266 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed September 10, 2013

Just a few blocks off the subway, this hotel is very conveniently accessible from downtown locations. Staff were very courteous and welcoming. We stayed 3 nights at the hotel and had a very pleasant and enjoyable stay. Clean rooms with comfortable beds and not so crammed bathrooms. Staff in the front office were very prompt in giving us directions and getting us a taxi when we needed one. Tim Hortons, Mcdonalds, and many other restaurants are within walking distance, so are many cafes and sushi joints.

Will definitely recommend for a comfortable stay.

Room Tip: Chose the newly renovated 11th floor with rooms away from the main st Broadway.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kolkatacool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny H, Front Office Manager at Holiday Inn Vancouver Centre, responded to this review, September 11, 2013
Dear koplkatacool,

Greetings from the Holiday Inn Vancouver-Centre!

I am happy to hear you enjoyed staying with us. I would also like to thank you for your comments on our courteous staff and convenient location.

As you mentioned in your room tip, all of our guest rooms are newly renovated. With double-glazed windows, heavy traffic west Broadway doesn't seem to be that busy anymore.

We look forward to seeing you again in the near future.


Best regards,

Danny
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, TX
Level Contributor
3 reviews
Reviewed September 3, 2013

We stayed for one night at the Holiday Inn. It was an excellent location away from the busy cruise docks. As expected, the hotel was very accommodating, staff provided excellent directions to nearby attractions. Dinner and breakfast menus were not too pricy.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fred M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny H, Front Office Manager at Holiday Inn Vancouver Centre, responded to this review, September 11, 2013
Dear Fred M,

Greetings from the Holiday Inn Vancouver-Centre!

I am happy to hear you enjoyed your stay with us. It is our goal to make each and every guest's stay as enjoyable as possible.

If there is anything else we can assist you with in the future, please do not hesitate to let us know. We look forward to seeing you again in the future.


Best regards,

Danny
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma, United States
Level Contributor
3 reviews
Reviewed September 3, 2013

With an easy walk to the skytrain, this location makes Vancouver easy to visit. Good parking on site allows you to visit the outlying areas of Vancouver by car. We enjoyed nice quiet rooms as well as great house cleaning services.

Room Tip: Higher floors have a better view of the city.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BwanaKudu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny H, Front Office Manager at Holiday Inn Vancouver Centre, responded to this review, September 11, 2013
Dear BwanaKudu,

Greetings from the Holiday Inn Vancouver-Centre!

I would like to thank you for your comments on our convenient location and good parking.

We look forward to seeing you again in the future.


Best regards,

Danny
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 29, 2013

Standard corporate hotel doing things right. Convenient location. Easy access. Easy parking. Competent and pleasant staff. Renovated rooms and public areas nicely done. LOTS of power outlets in the room. Priced better than less attractive properties in the immediate neighborhood. And certainly a lower price than most big brand hotels in the Vancouver area.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jawper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny H, Front Office Manager at Holiday Inn Vancouver Centre, responded to this review, August 30, 2013
Dear jawper,

Greetings from the Holiday Inn Vancouver-Centre!

I would like to thank you for your comments on our convenient location and pleasant staff.

Please do not hesitate to let us know if there is anything else we can assist you with in the future.

We look forward to seeing you again.


Best regards,

Danny
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 24, 2013

We stayed for one night at the Holiday Inn. It is in a good location, within a 10 minute walk to the Skytrain. There are several good restaurants nearby, as well. The hotel, itself was clean and the staff were friendly and helpful. The air conditioner was a bit loud so we did not use it. The staff is definitely great here, but the room, itself, was pretty average; nothing really stood out about it. It's a great basic place to stay.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChristineNM2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny H, Front Office Manager at Holiday Inn Vancouver Centre, responded to this review, August 29, 2013
Dear ChristineNM2013,

Greetings from the Holiday Inn Vancouver-Centre!

Thank you very much for your comments on our friendly staff and good location.

Please do not hesitate to let us know if there is anything else we can assist you with in the future.


Best regards,

Danny
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Vancouver Centre

Property: Holiday Inn Vancouver Centre
Address: 711 West Broadway | @ Heather Street, Vancouver, British Columbia V5Z 3Y2, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Shaughnessy , Fairview
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotel in Vancouver
#36 Romantic Hotel in Vancouver
#45 Family Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Vancouver Centre 3*
Number of rooms: 193
Official Description (provided by the hotel):
The Holiday Inn Vancouver-Centre Hotel (Broadway) welcomes you to vibrant Vancouver Canada. Our newly renovated hotel's location is convenient to Vancouver International Airport (YVR) and the Pacific Central Train Station, as well as the Canada Line SkyTrain Station.From business to leisure, you will find a variety of attractions and landmarks near our hotel such as Granville Island, Science World, Stanley Park, Vancouver Aquarium, University of British Columbia, Vancouver General Hospital, City Hall, Chinatown, Rogers Arena, BC Place Stadium and much more!All of our guestrooms feature contemporary décor, complimentary high speed wireless internet, coffee maker, iron and ironing board, hair-dryer and a large working desk with an ergonomic chair for your comfort. With 5,700 square feet of meeting space we can accommodate events from 15 up to 300 people. Our professional and experienced catering staff members will attend to every last detail of your small meeting, large conference, or wedding and social function, so that you can sit back and enjoy your event. Unwind at our refreshed Stages Bistro & Lounge while you enjoy our new menu selection or stay active at our upgraded fitness centre, indoor swimming pool and 24 hour business centre.Start making plans for your next stay to relax and settle in to a whole new look. We look forward to welcoming you to Vancouver and the Holiday Inn Vancouver-Centre! ... more   less 
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Also Known As:
Holiday Inn Vancouver Centre Hotel Vancouver
Vancouver Holiday Inn

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