Booked a room with 2 girlfriends to follow the new drinking and driving laws. We got into room at about 330am after attending dinner and a concert. As we were lying in our beds sleeping. Security knocked on our door telling us that we had to leave and that they would escort us from the room and out of the building because they received a noise complaint. No warnings or anything. This was at 5am! Except for the long walk down to our room at the very end of the hallway, would be the only noise we agree to.. Did they want us to tip toe to our room? There are no CD players or IPOD docks in the room and the TV was off, so aside from recapping the night with a few giggles, I find it hard to believe we were making that kind of noise. I am almost concerned if their walls are made out of paper mache.. We have all traveled together before and this was by far the WORSE hotel experience of our lives. The security were so adamant that they be able to go into our room to ensure there were only 3 occupants. It was us 3 ladies who were all in our pajamas and privacy completely INVADED!! They walked around and were absolutely rude and invasive! This was apparently an all women floor (The Orchid Floor) and we were led to believe that it was. While discussing options outside of our room with security, a MAN in an adjacent room opened his door and asked us to keep it down. If anyone is to blame for the noise, it would be how the night time concierge handled this whole situation. He executed such POOR hospitality and customer service that it has turned what had been a great night to an absolutely horrible nightmare!! We are grown women and not a bunch of teenagers, treated so unfairly! Two of us are mothers who were seeking refuge in a mini weekend getaway from home.. Only to find ourselves more tired than if we had just gone home and woken up to our children in the morning!! None of us were being rude, we only questioned the basis of their reason to remove three women out of their room at 5am! To add insult to injury they called the police (how embarrassing!), when the police showed up at our door they were much more pleasant to talk to than security or front desk! They even apologized for having to do this call and thanked us for following the new drinking and driving laws and told us to go back to sleep! We only wished that they were there from the get go because it was obvious who knew how to do their job and who didn't!! If you are in Vancouver for a concert, game or anything that involves a fun weekend: DO NOT CHOOSE THIS HOTEL!! You will regret it as much as we do!!
Side note: Bathroom is outdated. You literally have no room to bend and the toilet is questionable! Vanity is way too small, which had the only sink so if one were to wash their hands the person using the mirror had to move. We had switched rooms which we also regret because there was really nothing to their suite and the pull out bed was just AWFUL!! My back is a mess because of it!
- Official Description (provided by the hotel):
- Book this lovely 4* fully renovated boutique Hotel offering timeless comfort and seamless service blended with classic contemporary style. The hotel offers 180 deluxe guestrooms, suites and penthouses with complimentary WiFi, bottled spring water and downtown drop-off Shuttle. A great place to relax as all rooms include Beekman 1802 amenities and Yoga mats. Travellers also have access to 24-hr business and fitness centre in addition to our Jacuzzi, steam room and free bicycle rental. The Georgian Court Hotel is setting the standard for quality, service and hospitality and holds a Green Key rating of 3 for environmental practices. Located steps from BC Place Stadium and Rogers Arena and minutes to Robson Street’s fashionable shops, Yaletown district’s trendy restaurants, Gastown, Chinatown and Vancouver's 22km seawall. With only a short walk to the financial district, this is the ideal location for business or pleasure. Ladies' preferred Orchid Floor featuring additional amenities available on request. Pets always welcome! ... more less
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- Also Known As:
- Georgian Court Vancouver
- Hotel Georgian Court
- Georgian Court Hotel Vancouver