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Delta Hotels by Marriott Vancouver Downtown Suites
Ranked #24 of 92 Hotels in Vancouver
Certificate of Excellence
Reviewed June 19, 2014

After disembarking from a cruise ship, with my wife needing hospitalization, we dropped our luggage off & disappeared. Arriving back that knight I was greeted with warm smile, question about my wife's health & the offer of anything they could do to help. They really made me feel comfortable. When A huge thank you to Allison & Courtney & also the boys at the baggage area for their help during this trying time When my wife returned to the hotel they supplied a wheel chair for her convenience.
The hotel room was large with a comfortable queen bed. (When booked it was supposed to be a king bed). Unfortunately there was only one single lounge chair & one desk chair. The room was clean with a good size bathroom. Location was good for walking to the wharf area & Gas Town. Also only a kilometer or so walk to Uptown Vancouver.
All in all I would stay there again if I returned to Vancouver.

Room Tip: If you can get a higher level room at the front, you should enjoy harbour views.
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  • Stayed: June 2014, traveled with friends
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1  Thank VinceK48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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718 - 724 of 1,510 reviews

Reviewed June 17, 2014

A great stay here. Very quiet hotel, I was put in a quiet room, very clean, amazing bed (solid yet soft, with lovely, crisp, fluffy duvet and pillows), and good food from room service. Nice too that it had windows that I could open, and also a sliding door that could be shut to separate the bed from view. Great service experience overall…from the reception, which actually listened to what I said I wanted in a room (quiet being most important), through to room service and housekeeping.

Room Tip: If you want quiet, try and get one south facing (north has the view of the water), as there's li...
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  • Stayed: February 2014, traveled solo
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1  Thank Marga88ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2014

In the last 2 years I stayed at the Delta while attending the classes and meetings toward the CMA designation. I can only say I am impress by the quality of the service of the hotel. The staff went beyond what is expected in a hotel. During the last days of the program when our group was finalizing the assignment and always there were last minute problems, everybody was there to help. Even the administration staff who normally do not deal with guests, were kind enough to help with our requests. Everybody from check in staff to cleaning ladies were always friendly. Staying at the Delta made a big difference of what it was a stressful process. I only want to say thank you to all the staff at the hotel for your wonderful service.
Roger Tissot

Stayed: May 2014, traveled on business
Thank Roger T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giovanni R, Guest Relations Manager at Delta Hotels by Marriott Vancouver Downtown Suites, responded to this reviewResponded July 16, 2014

Dear Confirmed Traveler,

Thank you for taking the time to share your great experience.

We are pleased to hear that you enjoyed your stay with us and that our staff members provided such great customer service and were very helpful during your meetings. These types of comments help us continuously in order to provide quality service to our guests and enhance your experience at the hotel.

We will be sure to thank everyone on your behalf. If you need any further assistance, please do not hesitate to contact us.

Thank you again for choosing Delta Vancouver Suites and we hope to welcome you back in a near future.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2014

We travelled by train from the airport to the city Waterfront station and then had a simple 5 minute walk to the hotel. Staff greeted us warmly and check-in was fast and efficient. Rooms were comfortable and clean with all the amenities you will need.
In the foyer area there is a comfortable bar/restaurant with very good and friendly staff.
Vancouver is just outside the front door with everything within walking distance. There are many cafes, bars, shops and restaurants within minutes of the hotel.
For those cruising from the main cruise terminal it is within walking distance, but if your ship is going from Ballantyne Pier it will be about $12 in a taxi. The hotel was very efficient at organising these for our group.

  • Stayed: May 2014, traveled with friends
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Thank Maxydog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giovanni R, Guest Relations Manager at Delta Hotels by Marriott Vancouver Downtown Suites, responded to this reviewResponded July 16, 2014

Dear Confirmed Traveler,

Thank you for taking the time to respond to our survey about your recent stay at the hotel.

We are pleased to hear that you enjoyed your stay with us and that you found the location of our property convenient to your needs thus enhancing your experience at the hotel. We are delighted to know that our staff members provided such great customer service.

We will be sure to thank everyone on your behalf. If you need any further assistance, please do not hesitate to contact us.

Thank you again for choosing Delta Vancouver Suites and we hope to welcome you back in a near future.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2014

We enjoyed our short stay at the Delta Suites on June 7. We were warmly greeted on our arrival at the front desk, and our questions about parking the car were promptly answered. The staff noted that self-parking and dealing directly with the parking garage next door was our best option, paying the weekend rate of $19 per night. Self-parking and paying the hotel was a slightly more expensive option at $28 per night.
The hotel staff, including housekeeping staff, were very friendly and accommodating without exception, making us feel very welcome.

The room, including the bathroom, was very clean, but décor was a bit dated and worn, with a small stain on the sofa, and some minor dents and scratches in furniture. Most importantly, he bed was very comfortable. During our stay at the hotel, the surrounding rooms were very quiet.

The hotel is conveniently located within an easy walk of many key attractions in Vancouver, including the Convention Centre and Gastown/Chinatown areas.

  • Stayed: June 2014, traveled as a couple
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1  Thank Gord_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2014

We stayed at this hotel before our group of 29 left to fly home to Texas. The location was great. Rooms were roomy and clean. Bedding very, very comfortable. The staff were friendly and quickly answered our requests. The breakfast buffet they prepared for our group was very good and all food was very well prepared. Very enjoyable stay and we hated to leave the beautiful Canadian Rockies area.

  • Stayed: June 2014, traveled with friends
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Thank Becky R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2014

On check in, we were greeted with a delicious cookie! The front desk was very nice-they didn't have our room ready (since we arrived early). They gave us other options of rooms or we could have had our luggage stored. We chose a different room-we went from a king to a queen, which was completely fine for us. The room was nice, clean and spacious. We only stayed one night at the Delta so we didn't get to use all the amenities of the hotel. The hotel was in a perfect location downtown. We were a few minutes walk away from the Sky Train, from bus stops, from the cruise ship terminal, from Gastown, and from Chinatown. Delta was a fantastic hotel!

Room Tip: Higher floors have great views!
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  • Stayed: May 2014, traveled as a couple
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1  Thank Tosha F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giovanni R, Public Relations Manager at Delta Hotels by Marriott Vancouver Downtown Suites, responded to this reviewResponded July 16, 2014

Dear Valued Customer,

Thank you for taking the time to respond to our survey about your recent stay at the hotel.

We are pleased to hear that you enjoyed your stay and that we were able to create a memorable experience and met your expectations. We enjoy reading guests comments, thus this helps us in providing guest satisfaction.

We will be sure to thank everyone on your behalf. If you need any further assistance, please do not hesitate to contact us.

Thank you again for choosing Delta Vancouver Suites and we hope to welcome you back in a near future.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delta Hotels by Marriott Vancouver Downtown Suites

Address: 550 West Hastings Street, Vancouver, British Columbia V6B 1L6, Canada (Formerly Delta Vancouver Suites)
Phone Number:
Location: Canada > British Columbia > Vancouver > Gastown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#16 Luxury Hotel in Vancouver
#22 Romantic Hotel in Vancouver
#26 Family Hotel in Vancouver
#28 Business Hotel in Vancouver
Price Range: $154 - $591 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delta Hotels by Marriott Vancouver Downtown Suites 4*
Number of rooms: 225
Official Description (provided by the hotel):
Delta Hotels by Marriott Vancouver Downtown Suites is an all-suite hotel situated in the heart of downtown Vancouver, Canada and within a block of the Canada Line rail system. Our Vancouver hotel's location is within walking distance to many local attractions including Stanley Park, art galleries, theatres and Rogers Arena and BC Place Stadium. The hotel is within minutes of the Vancouver Convention Centre, the city's central business district and government offices. Enjoy shopping the Granville Street mall, Robson Street and take in the vibrant dining scene and nightlife of Gastown and Yaletown. ... more   less 
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Also Known As:
Delta Vancouver Hotel Vancouver
Delta Vancouver Suites Hotel
Delta Hotel Vancouver

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