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“Excellent Service as always!”

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Delta Hotels by Marriott Vancouver Suites
Ranked #28 of 89 Hotels in Vancouver
Certificate of Excellence
Victoria, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Service as always!”
Reviewed February 16, 2014

I have stayed at this property several times and am always impressed by the quality of service I receive. From Alison's warm familiar welcoming greeting to Remy remembering and promptly serving me my breakfast order! I'm not too sure how she does it - but she is amazing! Thank you again!

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maureen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin P, Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, February 18, 2014
Thank you for taking the time to give us feedback! I am glad Alison and Remy made an impact on your stay. We hope to have you back soon. Thank you for staying at the Delta Vancouver Suites.
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1,353 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (300)
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English first
New York City, New York
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 15, 2014

Nicer than a Holiday Inn but not as nice as a Westin. Somewhere in between. Bed is comfortable but sofa in living room is a bit cheap looking. Bathroom is clean and bright - but somewhat sterile and not luxurious. Wifi is fast and free. HUGE plus.

The hotel is very clean and obviously well maintained. Good location. Clearly designed for business travelers or a family looking for something above average without going broke.

Annoying that they charge 40 bucks for valet - but no valet or doorman was there when I arrived. Also took them 20 minutes to pull my car in the morning. If you are going to have a valet service, you should actually have a valet service.

I'd stay here again if I was looking for something reasonably nice but didn't want to spend too much money. Very reasonably priced.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aksunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan M, Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, February 16, 2014
Thank you for staying with us and for providing this extensive review. I am sorry to read that you experienced some issues with our valet team and the abnormally long wait times. I will be sure to follow up as this is not a common occurrence with our staff. Thank you for bringing this to our attention. Hopefully we see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, United Kingdom
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed February 13, 2014

We stayed here to celebrate some big birthdays. We were given a room upgrade which was great. Very good location. We very much enjoyed the breakfasts. Evening meals can be a bit pricey (altho' they are large).

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lorr H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan M, Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, February 15, 2014
Thank you for staying with us and Happy Belated Birthday!! See you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mission, Canada
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 30, 2014

We stayed here 2 nights. The hotel itself is nice, very clean. We had a Deluxe Queen suite. The rooms are not quite what we expected, a little small, definitely not what I would call a 1 bedroom suite. The location is perfect if you're in town for a stroll through gas town, Stanley Park, the waterfront or just browsing some shops. The staff here is about as good as you're likely to find anywhere; friendly, helpful and efficient. All in all a good place to stay, just don't expect a huge suite.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lajavamac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 29, 2014

We were in town for the Canucks vs Edmonton Oilers game and stayed one night at the hotel. The room was very nice, the staff was excellent, and every thing we needed was at hand. My partner was given fresh baked cookies while I parked the vehicle, fruit was delivered to welcome us to the room. Very classy. And the room service breakfast, while expensive, was to die for.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CanadaDeanP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan M, Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, January 31, 2014
Our team is always ready to above and beyond. I will pass on your comments and we hope to see you again soon!
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Edmonton, Canada
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed January 28, 2014 via mobile

Was here on business Jan 22 - 24 and it was great.

Check-in: fast and pleasant

Room: king bed (floor 10) - clean, comfortable and quiet. Love always having a mini fridge (there's a 7-11 two blocks up) and 2 tv's

Location: a quick walk from the Canada Line

Still my favourite Vancouver hotel.

Stayed January 2014, traveled on business
Helpful?
3 Thank Margaritamom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin P, Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, January 28, 2014
Thank you for taking the time to give us feedback! We are glad you enjoyed your stay again. We hope to have you back soon! Thank you for staying at the Delta Vancouver Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 28, 2014

Love this hotel and now choose it every time. I travel a lot for business and have stayed at most high end hotels in Vancouver. I love the rooms, service and the healthy options provided on the breakfast menu. I have also used the meeting rooms at this hotel.

Some suggestions:
-Coffee maker is in the bathroom but coffee supplies are in the living area. Would be nice if there was a small sign for first time visitors to know where to find the machine.
-A couch in the living area would be nice, and in some rooms the TV unit is not at a good angle to the chair and there is a desk where you would want to sit. Can these units be oriented to the chairs?
-I have booked the meeting rooms about 10 times for business. The food has been great, but our AV equipment has never been set up according to what we booked. I cringed last time thinking of the 30 participants we were paying to sit and chat while our projector and phone were being set up for 20 minutes. Please work on this, having it occur several times had made us quite unhappy.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Campje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delta Hotels by Marriott Vancouver Suites

Property: Delta Hotels by Marriott Vancouver Suites
Address: 550 West Hastings Street, Vancouver, British Columbia V6B 1L6, Canada (Formerly Delta Vancouver Suites)
Phone Number:
Location: Canada > British Columbia > Vancouver > Gastown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Luxury Hotel in Vancouver
#22 Romantic Hotel in Vancouver
#28 Business Hotel in Vancouver
#30 Family Hotel in Vancouver
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Delta Hotels by Marriott Vancouver Suites 4*
Number of rooms: 225
Official Description (provided by the hotel):
Delta Hotels by Marriott Vancouver Downtown Suites is an all-suite hotel situated in the heart of downtown Vancouver, Canada and within a block of the Canada Line rail system. Our Vancouver hotel's location is within walking distance to many local attractions including Stanley Park, art galleries, theatres and Rogers Arena and BC Place Stadium. The hotel is within minutes of the Vancouver Convention Centre, the city's central business district and government offices. Enjoy shopping the Granville Street mall, Robson Street and take in the vibrant dining scene and nightlife of Gastown and Yaletown. ... more   less 
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Also Known As:
Delta Vancouver Hotel Vancouver
Delta Vancouver Suites Hotel
Delta Hotel Vancouver

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