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“Great Accommodations”

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Delta Hotels Vancouver Downtown Suites
Ranked #24 of 92 Hotels in Vancouver
Certificate of Excellence
Reviewed October 7, 2012

We arrived early and staff had no problems holding luggage and tagging it for us. Hotel was very clean, had great views and was convenient to transit, Gastown and Canada Place (cruise port terminal). We caught tours to Capilano Suspension Bridge and Park, a great morning trip, and could have caught more there. Proximity to the port at Canada Place allowed us to easily walk with 3 rolling bags to the cruise terminal. Staff were very friendly and compared to pricing on a lot of other hotels, this appeard to be a good deal for the proximity to a lot of destinations. I would stay there again.

Room Tip: Corner rooms are the best as the living area is seperated from the bedroom. The bedroom has full gla...
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  • Stayed: September 2012, traveled as a couple
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Thank Bruce H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OMBAJDELTADVS, Manager at Delta Hotels Vancouver Downtown Suites, responded to this reviewResponded October 16, 2012

Dear Bruce H

Thank you for taking the time to write about your recent stay with us. I am glad to hear the you enjoyed the city and also I hope you enjoyed your cruise. We look forward to having you back on your next trip to Vancouver.

Barry

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986 - 992 of 1,518 reviews

Reviewed September 29, 2012

Arrived at the hotel after flight from UK. travelled from the airport by canada line train and the hotel was about a 5 minute walk fron the terminal. Check in was very smooth even though we were early they said that was no problem. the desk staff were excellant and the lobby was impressive and very welcoming. Our bedroom did not have a very good view but had a lovely view from the sitting room. we requested a kettle as the coffe maker does not make a good cup of tea and it was brought to our room within 5 minutes. We also requested extra tea bags from house keeping and that was no problem for them either. The room was very clean and the bed really comfortable.There is plenty of storeage space. The only downside to our stay was that the aircon across the way was running all night and you could hear that. The hotel is very close to all the tourist places and very close to the harbour. We would certainly return to this hotel when in Vancouver.

  • Stayed: September 2012, traveled as a couple
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1  Thank annbobSouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orianna K, Manager at Delta Hotels Vancouver Downtown Suites, responded to this reviewResponded September 30, 2012

Thank you so much for taking the time to write a comment. I'm so glad to hear you enjoyed your stay here at the Delta Vancouver Suites. Hope to see you again soon!

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Reviewed September 26, 2012

The location of this hotel in downtown Vancouver is great. Anything you want to see and do is right out the front doors. Easy access from the airport on Canada Line, Sea Bus to North Vancouver, Busses and Sky trains all within minutes of the hotel.

But, this is not what makes this hotel a jewel. It is the staff at the hotel. From the moment that you walk through the doors, you feel at home. Allison and Salesh at the front desk are very professional and more importantly, very accommodating. Always a bright smiling face when you return to the hotel. I have mentioned a couple of names but this goes for all front office staff.

Signature Club. Gina, Elma, Diana and Paul are first class. I came here once, was asked my name and the second time here I was greeted by my name. Talk about making you feel at home. Again, very accommodating and always willing to help to make your stay better.

It is very clear that teamwork is important to all employees and management is a big part of this. Well done.

If I could change anything (and it is minor), I would update the TV's with newer flat screens. Again, a minor detail.

You wont be disappointed staying here.

Room Tip: If you are not a member of the Signature Club, see if you can upgrade for a fee.
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  • Stayed: September 2012, traveled on business
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1  Thank webfeetads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan M, Manager at Delta Hotels Vancouver Downtown Suites, responded to this reviewResponded September 29, 2012

Thank you so much for that great review. I'll make sure that we pass on your comments to everyone you mentioned. We always enjoy hearing great feed back from our guests. It's the reason we continue to do what we do. Hopefully we can welcome you back again very soon!!
Bryan

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Reviewed September 25, 2012

This is one of the best hotels in the Delta chain. Very well situated to great restaurants and downtown shopping - all in walking distance. Very well maintained. Friendly staff, and a good restaurant on the 2 nd floor. Excellent value for the money.,

Stayed: September 2012, traveled on business
Thank Denfor17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLDeltaDVS, Manager at Delta Hotels Vancouver Downtown Suites, responded to this reviewResponded September 27, 2012

I am glad to hear that you enjoyed your stay with us. Appreciate your nice comments and we will try to continue to the best in our chain.

Salesh

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Reviewed September 24, 2012

I was in Vancouver for a large conference at the convention center in May. The Delta Vancouver Suites was about a 6 minute walk to the convention center. Its also just as close to gastown, which is perfect for great restaurants and pubs.
There was a mix-up when we arrived, and for two co-workers, we were given a one bed room. They quickly switched us to a one bed, one pull-out room (all they had available at the time), and the next day, when a double room became available, switched us right away.
The only annoyance was that the lady at the front desk tried convincing me that I had incorrectly booked the room as a single. Luckily I had my printed reservation on hand to prove that it was not my mistake. They were very apologetic after that :)
Needless to say, the room was very spacious, with a living area, and always kept immaculate.

Room Tip: higher rooms will have better views!
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  • Stayed: May 2012, traveled on business
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Thank wavegrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan M, Manager at Delta Hotels Vancouver Downtown Suites, responded to this reviewResponded September 29, 2012

Thank you for your review. I do apologize for the inconvenience at check in, but i'm happy to read that we were able to sort everything out in the end. Hopefully you can come and visit us for some leisure next time. You could enjoy Vancouver for everything it has to offer!
Regards,
Bryan

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Reviewed September 23, 2012

Great location near china town and gas lamp.very helpful staff free cookies at check in. Very nice room on corner of building with great views and very comfortable beds, only stayed one night should have stayed more.

Stayed: September 2012, traveled as a couple
Thank paxton7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanne P, Director of Sales at Delta Hotels Vancouver Downtown Suites, responded to this reviewResponded September 26, 2012

Hi paxton7,

Thanks for sharing comments about your recent stay with us. You discovered Chinatown and Gastown both of which are on our doorstep - great to hear! They are two eclectic neighbourhoods that add so much to the city. The Steam Clock in Gastown just celebrated its 35th birthday.

A cookie awaits your return!

Joanne

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Reviewed September 21, 2012

I was a little reluctant to book these suites as some of the reviews were not very good and both staff and suites did not come out very well. I can only describe what I found when my wife and I stayed there in Sept 2012. We arrived two hours early and although the room was not ready the staff were very pleasant and offered to store our luggage and suggested some places to go whilst the room was being prepared. We returned later (still early) and the room was ready. The suite itself was very large with a separate leisure area with TV and lounge chairs and desk. It was spotlessly clean and although we did not have a sea view we were both very happy with the suite. I have stayed in many hotels in London and on both space and value for money it far exceeded those I have used in London. I would have no hesitation in staying here again when in Vancouver. It was based centrally and was convenient for Canada Place, Stanley Park and other attractions. Enjoyed our stay here while in Vancouver.

Room Tip: Pay the extra and get a view of the sea.
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  • Stayed: September 2012, traveled as a couple
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Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan M, Manager at Delta Hotels Vancouver Downtown Suites, responded to this reviewResponded September 23, 2012

Thank you for trusting your instincts!! We always appreciate welcoming new guest to the hotel and we are happy we created a good enough connection to welcome you back in the future. We hope that you enjoyed the rest of your travels around this great city. See you again!
Bryan

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Additional Information about Delta Hotels Vancouver Downtown Suites

Address: 550 West Hastings Street, Vancouver, British Columbia V6B 1L6, Canada (Formerly Delta Hotels by Marriott Vancouver Downtown Suites)
Phone Number:
Location: Canada > British Columbia > Vancouver > Gastown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#16 Luxury Hotel in Vancouver
#22 Romantic Hotel in Vancouver
#26 Family Hotel in Vancouver
#28 Business Hotel in Vancouver
Price Range: $160 - $584 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delta Hotels Vancouver Downtown Suites 4*
Number of rooms: 225
Official Description (provided by the hotel):
Delta Hotels by Marriott Vancouver Downtown Suites is an all-suite hotel situated in the heart of downtown Vancouver, Canada and within a block of the Canada Line rail system. Our Vancouver hotel's location is within walking distance to many local attractions including Stanley Park, art galleries, theatres and Rogers Arena and BC Place Stadium. The hotel is within minutes of the Vancouver Convention Centre, the city's central business district and government offices. Enjoy shopping the Granville Street mall, Robson Street and take in the vibrant dining scene and nightlife of Gastown and Yaletown. ... more   less 
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Also Known As:
Delta Vancouver Hotel Vancouver
Delta Vancouver Suites Hotel
Delta Hotel Vancouver

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