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“Great location! Wonderful staff!” 5 of 5 bubbles
Review of Delta Hotels by Marriott Vancouver Suites

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Delta Hotels by Marriott Vancouver Suites
Ranked #29 of 89 Hotels in Vancouver
Certificate of Excellence
Las Vegas, Nevada
Level Contributor
159 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
“Great location! Wonderful staff!”
5 of 5 bubbles Reviewed September 23, 2011

Very nice, upscale hotel. The service was outstanding. The rooms were comfortable. It is in the middle of business district, so it gets a bit noisy from the street. However, if you close the windows, the noise level is tolerable. The location is incredible. It is walking distance to almost everything a tourist needs. It is also very close to the metro station that directly links the hotel to the airport. The only issue that we had was the hotel's internet connection kept breaking down, however, it was fixed after being reported relatively quickly.

Room Tip: The higher floors have better views. There is free wireless internet service in the lobby. However...
See more room tips
  • Stayed September 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eugene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMDeltaDVS, Front Office Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, October 2, 2011
Dear Valued Guest,
Outstanding is such an outstanding word to read on tripadvisor. A sincere thank you! This is a very nice comment about our service and your experience – we are now motivated to do even more…
I am truly sorry that you experienced a challenge with our internet service during your stay. This year we upgraded our internet to a fantastic WiFi service. We have been receiving some very positive feedback regarding connectivity & speed. It is very unfortunate that you didn’t have this experience.
I hope that you will join us again soon. Please do not hesitate to let me know if there is anything I may do to ensure your internet is running optimally during your next visit.
Wishing you well,
Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,322 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (291)
Date | Rating
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  • Dutch first
  • English first
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English first
Whitehorse, Canada
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed September 23, 2011

The service is excellent. Room is clean & comfortable. The location is great. 1/2 block from the Canada line. Lots of things to see & do nearby.

  • Stayed September 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank yukonairedale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMDeltaDVS, Front Office Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, October 2, 2011
Dear Valued Guest,
I am so pleased to read that you enjoyed our location. I hope you took advantage of some of the fantastic attractions nearby in downtown Vancouver!
Every time we receive positive feedback about our service it reminds us of what we love to do… Thank you!
Our housekeeping team particularly enjoyed your note about cleanliness. We are all looking forward to seeing you again!
Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anonymous
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 bubbles Reviewed September 20, 2011

This hotel offers large suite style rooms, with separate living and bed rooms. The decor is a bit bland, but ours was clean and sported two flat screen TVs. Many have harbor views, although of a less attractive part. The hotel is between the heart of downtown Vancouver, and Chinatown areas, with Gastown being only a 5 minute walk away. As such, the immediate neighborhood is somewhat seedy. Security is necessarily tight at the hotel. Parking is very expensive and awkward to access.

The hotel staff is great. Weekend rates are often a bargain, as the prime focus of the hotel is on weekday convention business.Delta Privilege membership is easy to get and recommended for perks such as newspapers and free local calls.

Recommended for those needing big rooms, and for the adventurous not put off by a bit of big city realism.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jaquesspratt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMDeltaDVS, Front Office Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, October 2, 2011
Dear Valued Guest,
I would like to personally thank you for taking the time to post a comment regarding your experience. I am sorry to read that you did not enjoy our location. Many find our location ideal as we are in the heart of downtown Vancouver and central to so many beautiful attractions.
We are very pleased to see that you posted top marks for service. We pride ourselves on taking care of our guests and ensuring they have an enjoyable stay. I hope that you will choose to visit us for your next visit and look forward to welcoming you back soon!
Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed September 18, 2011

If you read my B.C hotel review, you will possibly think that I rate everything as excellent but they all really were for verious different reasons!
This hotel was the last stay of our trip and my partner was slightly concerned when I mentioned that it was on West Hastings, as he had heard that this could be a rough area of town. Well it's a long road and I was relieved and glad to say that when we pulled up, his dears were unfounded.
The hotel is directly opposite the Harbour Centre, where the viewing tower and restaurant are. It is in a great area for exploring the city and also transport links for the airport from either Granville or Waterfront.
Friendly helpful staff, with great local knowledge.
Impressive large, airy atrium entrance to building with a decent bar.
The suite was huge! We were in a corner room with floor to ceiling windows everywhere. Great view of the city lights in the evening.
Very clean, nicely decorated room. Two TV's, one in the first room, that had a desk and seat, as well as fridge. The second in the bedroom.
Huge comfortable bed and paper delivered in the morning.
Breakfast available but we chose to go out instead, so can't comment.
Would definitely stay here again and recommend the hotel.
Free internet access in the lobby and airline check-in machine.

Room Tip: Ask for a corner room, the floor to ceilings are fabulous when overlooking the city.
See more room tips
  • Stayed September 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank 190671
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMDeltaDVS, Front Office Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, October 2, 2011
Dear Valued Guest,
Thank you for posting your comments about your stay with us. We are very glad that the last stay on your trip was with us in Vancouver.
It is great to read your room was very clean and that your suite was huge! As we are an all suite hotel, the size and layout of our rooms is a fantastic advantage we have in this city! Our housekeeping team is very consistent and maintains high standards of cleanliness…We are glad you enjoyed your room.
I hope we will see you again soon.
Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
105 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed September 17, 2011

Great clean modern downtown hotel with good facilities. Service consistently great from all staff. Highly recommended.

  • Stayed September 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JDE260767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMDeltaDVS, Front Office Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, September 21, 2011
Dear Valued Guest,

We look forward to welcoming you back for your third visit [and fourth...].

Please ask us about our Delta Privilege loyalty program during your next visit. Enrollment in this program is complimentary, and it provides us with an opportunity to ensure we take great care of you when you choose to stay with us.

Wishing you well,

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
everywhere
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed September 16, 2011

This is the second time I've stayed at this hotel and I think it is great value for money, plus you are in a central location in Vancouver. A lot of the good pedestrian walkways and outdoor shopping areas are close to the hotel (such as Gastown and Robson St). The staff are friendly and the rooms are spacious.

If staying at this hotel or in this area, the only thing i would avoid is walking down West Hastings street going east towards Chinatown because it's not a pleasant part of the city. The first time my husband and I stayed here, we didn't know about West Hastings street so walking down the street gave us a bad view of Vancouver...but then we later realized that many of the homeless hang out there. Even if you walk down a street or two parallel to West Hastings...it should be fine so don't let it deter you from visiting places in the east such as Chinatown.

  • Stayed August 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank happyworldtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMDeltaDVS, Front Office Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, September 21, 2011
Dear Valued Guest,

Thank you for taking the time to post your message on tripadvisor.

We are happy you chose to return to visit with us and find our location to be central to everything. We are minutes away from the historical Gastown district and are perfectly situated near everything our city has to offer.

The city of Vancouver has been making positive strides to ensure we continue to provide a safe and beautiful tourism destination for our many international visitors.

We look forward to welcoming you back to our hotel soon.

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucerne, Switzerland
Level Contributor
59 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed September 16, 2011

We booked a standard double room and got upgraded to a suite with a corner bedroom with window fronts and a fantastic view right into the city.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank penny_lane1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMDeltaDVS, Front Office Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, September 21, 2011
Dear Valued Guest,

“Just perfect” are two words that are candy to our eyes; and music to our ears.

Thank you very much for taking the time to post such a nice comment following your stay.

We look forward to welcoming you back again soon!

Chris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delta Hotels by Marriott Vancouver Suites

Property: Delta Hotels by Marriott Vancouver Suites
Address: 550 West Hastings Street, Vancouver, British Columbia V6B 1L6, Canada (Formerly Delta Vancouver Suites)
Phone Number:
Location: Canada > British Columbia > Vancouver > Gastown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Luxury Hotel in Vancouver
#22 Romantic Hotel in Vancouver
#28 Business Hotel in Vancouver
#30 Family Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delta Hotels by Marriott Vancouver Suites 4*
Number of rooms: 225
Official Description (provided by the hotel):
Delta Vancouver Suites is an all-suite hotel located in the heart of downtown Vancouver and within a block of the Canada Line rail system. Delta Vancouver Suites is within walking distance to many local attractions including Stanley Park, art galleries, theatres and Rogers Arena and BC Place Stadium. The hotel is within minutes of the Vancouver Convention Centre, the city's central business district and government offices. Enjoy shopping the Granville Street mall, Robson Street and take in the vibrant dining scene and nightlife of Gastown and Yaletown. ... more   less 
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Also Known As:
Delta Vancouver Hotel Vancouver
Delta Vancouver Suites Hotel
Delta Hotel Vancouver

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