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Vancouver Marriott Pinnacle Downtown Hotel
Ranked #26 of 92 Hotels in Vancouver
Certificate of Excellence
GreenLeadersSilver level
Reviewed July 14, 2009

Stayed overnight at the Marriott PInnacle in Vancouver after an Alaskan cruise. It was very quick and easy to walk to the hotel from the cruise terminal, which avoided us having to wait in a long line for a bus or taxi. The hotel's location is great - very close to everything you'd want to see in Vancouver: Stanley Park, the harbor, Gastown, etc. We walked everywhere, although the hop-on-hop-off trolley is wonderful and easy to use as well. The hotel was spotless, the bellhop greeted us immediately and our bags were whisked off straight away. Even though we arrived at 11 am, our room was ready and waiting for us, which was a real treat as we'd expected to have to wait until the afternoon for a room. The room seemed to have been recently refurbished, everything was new and in great condition. We had a glimpse of the harbor from the room, and although it was only on the eighth floor, it was quiet with little or no road noise. It may be noisier on a weeknight, as the surrounding offices and businesses were all closed for the weekend. The bathroom was huge, with a tub and separate shower - a bonus for a family of four sharing a room. The beds were very comfortable. The only drawback was the very noisy air conditioning, which cut on and off with a sound like thunder, waking us up every time. My daughter used the gym, which she said was very good. We left the room at 4 am for our flight, and a taxi was ready and waiting for us as soon as we got out of the elevator. (By the way, if you haven't come across this before - you have to use your room key to operate the elevator. We would probably still be stuck in the elevator if another guest hadn't showed us what to do ...) The Marriott is a generic hotel of its kind, catering to the business traveller, but it met our expectations and needs very well.

  • Stayed: July 2009, traveled with family
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Thank PurleyGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,572 - 1,578 of 1,916 reviews

Reviewed July 12, 2009

The first plus about this hotel is its location. It is so close to everything so there is no need to rent a car.

We arrived around 10.30am and there was no room available but they hoped to have something at 11.30. They took our luggage and we went for a short walk. At 11.30 it still wasn't ready but they did have a room on the concierge level which was $60 a night extra. It included free internet and free breakfast so decided to go for that.

The room itself was of standard size but the bathroom was huge. The major disappointment was the shower. Its a good size but the water pressure was awful. It felt like light rain rather than a shower. The only other minor issue is the tv was not good quality - towards the edges the picture got distorted. The bed was extremely comfortable and turndown service was a nice extra. The internet was a good speed.

The breakfast was good. There was a limited amount of hot food but the fruit was fresh and the pastries were fantastic.

We ate twice in the restaurant and found it great both times. The food was fantastic and staff very friendly.

Overall our stay was very good.

  • Stayed: June 2009, traveled as a couple
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Thank Mel_fuzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2009

Just what you would expect of a Marriott. Beautifully furnished rooms, superbly comfortable beds. Friendly helpful staff. Convenient to downtown Vancouver and the old Gas Town area of shops and restaurants. What more can be said. Good value for high quality. Take a trip on the city tour tram and up to Grouse Mountain. A day trip to Whistler is a must by the Rocky Mountaineer - but return by road or even better Sea Plane!

  • Stayed: May 2009, traveled as a couple
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Thank dandms11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2009

The Vancouver Marriott Pinnacle is pricey but given its location that isn't surprising. It is moments away from the waterfront and not far from the famous Gas Town. We had a 'View' type double room on the 29th floor which, as the name suggests, looked out over Vancouver harbour and across to North Vancouver. Couldn't really ask for more! Excellent location, service and facilities.

We did notice some major construction work across the road infront of the hotel. It is possible that once finished, the new building may block some of the view.

  • Stayed: June 2009, traveled as a couple
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1  Thank Have_Bags_Can_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2009

Although a fairly typical bog-standard North American business/leisure 5-star hotel, the Pinnacle did tick all the boxes and it does have a good location. Our view was all right, if not spectacular, parking was easy, the breakfasts were excellent, and the rooms large. We were able to easily walk to anywhere in the West End and to Stanley Park. I don't remember hearing any noise from the hallway or other rooms.
We had once stayed at the Fairmont at the waterfront and, over-all, I think that was a better hotel, but the Pinnacle's location would make me choose it the next time.

  • Stayed: July 2008, traveled with family
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Thank SurfaceTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2009

I stayed there for a week of business. Very professional and accomodating staff. The hotel itself is great. The location is walking distance to a number of points of interest. Great restaraunt. What more could you ask for???

  • Stayed: January 2007, traveled on business
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Thank laxdad11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2009

I have been to Vancouver numerous times, and when I have stayed there on previous occasions, the hotels have run the gamut from decent to poor. On this occasion, while attending a Canucks hockey game, I decided to give the Marriott Pinnacle a try.

The property is relatively easy to get to, though it could be easy to miss as the signage on the side of the building is somewhat subdued. But from check-in throughout the course of the stay, the guest feels as if he is in a luxury hotel. I had a room on the top floor with a king bed and harbor view. The decor is standard Marriott - nothing terribly flashy - but the layout spacious and very comfortable. The view was panoramic and provided much scenic beauty. The bathroom was also spacious and featured stand-alone shower and bathtub. There is turndown service in the evening, in which a complimentary bottle of water is provided.

From a location standpoint, the traveler couldn't do much better. Since the hotel is in a business district, the hustle and bustle does taper off in the evenings. But one is virtually steps away from Canada Place (including a SkyTrain stop), and a 5-minute walk from much of the prime shopping and entertainment in the downtown core. I walked to and from GM Place for the hockey game, which was an easy 15-minute walk.

Parking is in a garage below the hotel; guest have the option to self-park or valet (I chose self-park, which was easy). I did not have much chance to sample the pool or other facility amenities, with the exception of the street-side lounge, which offers a nice range of drinks and - even better - late-night dinners after other restaurants and room service have closed. Breakfasts are also superb. Service - from the concierge to the front desk to servers and housekeeping - are all first-rate. The room rate - with the currency exchange factored in - was exceedingly reasonable given the quality of the facility and overall experience.

I would definitely stay at this hotel again on future overnight or longer stays in Vancouver, and would recommend it wholeheartedly to friends and family alike.

  • Stayed: February 2009, traveled solo
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1  Thank Generic90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vancouver Marriott Pinnacle Downtown Hotel

Address: 1128 Hastings St W, Vancouver, British Columbia V6E 4R5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Vancouver
#17 Luxury Hotel in Vancouver
#18 Family Hotel in Vancouver
#22 Business Hotel in Vancouver
#29 Romantic Hotel in Vancouver
Price Range: $177 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vancouver Marriott Pinnacle Downtown Hotel 4*
Number of rooms: 438
Official Description (provided by the hotel):
The awe-inspiring North Shore Mountains set the stage for a wonderful stay here at Vancouver Marriott Pinnacle Downtown Hotel, a top choice among hotels in Vancouver, BC. Located in the heart of Downtown Vancouver, we are steps away from the Cruise Ship terminal and the Vancouver Convention Centre. We welcome business and leisure travellers to our waterfront hotel, which is a premier choice for Downtown Vancouver hotels near dining, entertainment, and more. With beautifully designed accommodations and first-class service, you will thoroughly enjoy a comfortable stay with us. Most of our rooms offer excellent views of downtown Vancouver, or of Coal Harbour and the mountains. At our Showcase Restaurant and Bar, you will be able to find exceptionally delicious West Coast cuisine. Showcase is the place where locals and our hotel guests feel at home while they are discovering new fare and new experiences. Stay with us! Our Vancouver waterfront hotel offers an exceptional experience for a business or leisure visit to Vancouver, British Columbia, Canada. ... more   less 
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Also Known As:
Marriott Vancouver
Vancouver Marriott

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