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“Overall a good experience”

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Vancouver Marriott Pinnacle Downtown Hotel
Ranked #26 of 92 Hotels in Vancouver
Certificate of Excellence
GreenLeadersSilver level
Calgary, Canada
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Overall a good experience”
Reviewed May 25, 2013

We stayed as a family of 3 - 2 adults and 1 child (6) the check in was fast, efficient and professional, we paid for parking, which although costly not out of the ordinary for the area, or any downtown city in North America.

The rooms are well equipped large bathroom with seperate bath and shower which I liked. Soft bath robes and fair tea and coffee making facilities. We paid for a standard room through Expedia, (less than $100 a night) but were pleasantly surprised at the room and we even got a partial water view which was lovely.

The hotels sport facilities were great, although I am quite pregnant at this time the workout facilities seemed 1nd to none and I imagine a great place for business guests to unwind at the end of the day, the pool, steam room sauna and hot tub were also very good. Change rooms were always clean and tidy with fresh towels to use.

I would certainly stay at this hotel the next time I'm in Vancouver.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ckerrsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (477)
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Rocklin, California, United States
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 22, 2013

This hotel is a short walk from the cruise terminal. It is close to Chinatown and Gas Town. Staff is super. Free wifi in lobby and free Internet in Business Center with printer for boarding passes! Coffee and pastries available all day. Currently undergoing renovation but that was not a problem.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lu A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Level 4 Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 22, 2013

I stayed here for business for several days in April. This hotel is right in the heart of downtown Vancouver and is absolutely beautiful. The location is about two blocks from the water and just about 10 minutes from the main shopping district. Would highly recommend for location and quality of the room. If you don't have breakfast included it can be a bit pricey.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jase700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 5 Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed May 20, 2013

My girlfriend and I had just finished a quick coastal cruise on Princess from Los Angeles. Disembarkation was surprisingly efficient and we were off the ship by 8:30am. We chose the Pinnacle because of it's convenient location to Canada Place Pier. It was early, beautiful and close enough to walk. With suit cases in tow we arrived at the hotel in less than 10 minutes. I knew we were early and check in was not guaranteed nor likely. I fully expected to have them store our luggage and we would head out to discover this beautiful city. Well, they checked us in, upgraded us to a Harbor View room on the 23 floor, and we were literally in our room before 9 o'clock! Needles to say the view was phenomenal with floor to ceiling windows that stretched the full length of our room. The restaurant at the hotel is under renovation and has been relocated to the 3rd floor on a temporary basis. In an effort to appease guest they are offering a discount for guest eating at the hotel and dismissing all room service charges as well as a free continental breakfast for those on the go until the remodel is completed early this summer. Really not a problem for most people. The next morning I requested late check out and again, nothing, but smiles and a "yes we can" and would be happy to accommodate attitude. The hotel property, staff, location, gym, amenities, everything was top notch. Marriott made it easy. Great Job Guys!!!

Room Tip: Request a high floor with Harbor Views...the views are amazing!
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank OneGratefulGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dnpinva
Level 6 Contributor
283 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed May 18, 2013

I highly recommend this hotel. From the moment we checked in, we felt like VIPs. The front desk team is just superb, with Brody deserving particular recognition for making us feel welcomed and giving us a 5-star experience. The hotel earned five stars because the staff went way above and beyond. The rooms are pleasant, as well. They are very well maintained. Cleaning staff does a great job. Bed was very comfortable. View of the water was amazing. Bathroom was pleasant with excellent bath products, good shower, and large vanity. The couch was sort of awkwardly placed in front of the window and some of the lighting, but that is a minor issue. Wifi in the room worked very well.

Parking is a bit overpriced, so we decided to try our luck parking in various garages in the city and on-street (free parking between 10pm and 9am). That is a gamble and a bit inconvenient, so would recommend just parking at the hotel instead.

The gym is excellent, with a variety of equipment. The brunch buffet was very good, especially the local omelette (with shrimp and asparagus). Just one suggestion: the hotel could replace the chairs with blue pads in the brunch room (although these might be temporary anyway) because they were really not comfortable. Concierge was very helpful and had a lot of good ideas on things to do.

There was construction to redevelop the lobby, but it didn't get in the way of our exceptional experience here. The hotel managed to provide all the amenities and services of a 5-star hotel despite the construction. I expect the hotel will be even more perfect once the construction is completed.

The hotel is in a fantastic neighborhood close to walking/biking along the water/sea-wall, Gastown, Yaletown, the West End, and even Davie Village. Good restaurants are everywhere in Vancouver. Cabs were plentiful around the hotel. Subway stop is close by, as well.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dnpinva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Dorado Hills, CA
Level 3 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 17, 2013

We were staying just one night between cruises, but the hotel was very nice and the staff was so very accommodating. We got off the ship at 7:30 and had requested an early check-in but we never dreamed they would be able to put us In a room that early. We were checked in and comfortably settled by 8:30 and had plenty of time to go down to the fitness room for an hour of working out before going out to explore the city. The location was perfect in its proximity to the cruise port and for access to great restaurants and the Vancouver night life. The hotel is presently under renovation so many of their usual amenities (lobby, restaurant and concierge) had to be shuffled around, but we never found it to be an inconvenience. It' should be lovely when it's finished.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greathotelseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level 6 Contributor
285 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed May 16, 2013

Stayed here on business and pleasantely surprised. Great downtown location with wonderfule views of the water, seaplanes taking off and an easy walk to the water. The restaurant was being updated so had a temporary location. But the temporary location also had great views and good food. After my lunch the chef came out to ask about my meal, nice touch. The rooms were a bit nicer than the standard Marriott and had the great views. The maid would fill my ice bucket at night, again another little thing. These little things add up in my opinion, nice job.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theebdk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vancouver Marriott Pinnacle Downtown Hotel

Property: Vancouver Marriott Pinnacle Downtown Hotel
Address: 1128 Hastings St W, Vancouver, British Columbia V6E 4R5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Vancouver
#17 Luxury Hotel in Vancouver
#21 Family Hotel in Vancouver
#22 Business Hotel in Vancouver
#29 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Vancouver Marriott Pinnacle Downtown Hotel 4*
Number of rooms: 438
Official Description (provided by the hotel):
The awe-inspiring North Shore Mountains set the stage for a wonderful stay here at Vancouver Marriott Pinnacle Downtown Hotel, a top choice among hotels in Vancouver, BC. Located in the heart of Downtown Vancouver, we are steps away from the Cruise Ship terminal and the Vancouver Convention Centre. We welcome business and leisure travellers to our waterfront hotel, which is a premier choice for Downtown Vancouver hotels near dining, entertainment, and more. With beautifully designed accommodations and first-class service, you will thoroughly enjoy a comfortable stay with us. Most of our rooms offer excellent views of downtown Vancouver, or of Coal Harbour and the mountains. At our Showcase Restaurant and Bar, you will be able to find exceptionally delicious West Coast cuisine. Showcase is the place where locals and our hotel guests feel at home while they are discovering new fare and new experiences. Stay with us! Our Vancouver waterfront hotel offers an exceptional experience for a business or leisure visit to Vancouver, British Columbia, Canada. ... more   less 
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Also Known As:
Marriott Vancouver
Vancouver Marriott

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