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“convenietly located”

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Best Western Plus Uptown Hotel
Ranked #49 of 89 Hotels in Vancouver
Certificate of Excellence
williams lake
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“convenietly located”
Reviewed September 3, 2013

I had an appointment at Vancouver General Hospital and was able to walk from the hotel. The room was quiet and comfortable. I stayed two nights and was able to use public transit and walk to coffee shops and restaurants.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Front Office Manager at Best Western Plus Uptown Hotel, responded to this review, September 19, 2013
Thank you very much for taking the time to provide your review of our hotel, I am happy to hear that your stay with us was convenient and trouble free and we hope to see you again in the future.

Sincerely,

Dave Stevens
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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783 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
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English first
Federal Way, Washington, United States
Level Contributor
270 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 31, 2013

This hotel is well-situated in the Mt Pleasant neighborhood of Vancouver. Lots of great restaurants just a few blocks away and easy access to public transit to downtown, etc. The hotel staff was excellent, the rooms were clean, and we slept great. The parking situation is pretty tight but adequate (we left our car in the same spot for two days to keep our prime spot!) and the breakfast area is tiny with typical, basic items - nothing spectacular here. With so many good places to eat a few blocks over on Main we passed on the hotel breakfast after the first day.

Room Tip: Our "Manager's Special" rate consisted of a smaller room with a single king but we got...
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Front Office Manager at Best Western Plus Uptown Hotel, responded to this review, September 2, 2013
Thank you for taking the time to provide your review of our hotel I am glad to hear that it was mostly an enjoyable. Regarding your room tip the hotel does not select rooms based on the rate paid, as we are a boutique style property some rooms are indeed smaller then others, though our room selection is based more on the requests that we have from our guests first, if there are no specified criteria we assign rooms in based availability.

Once again thank you very much and we hope to see you again in the future.

Sincerely,

Dave Stevens
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
2 reviews
Reviewed August 28, 2013

We had to stay an extra day due to car problems, and they acommodated all of our party. Parking was very cramped. Room was spacious with two windows, a microwave and a fridge. Hotel room coffee was poor as it is in most in room coffee service. Breakfast was served in what they use as a laundry room later in the day. Room was crowded and not pleasant. Eggs were egg beaters and not very tasty. The restaurant next door Salt and Pepper served a good breakfast and the coffee was excellent and the price was reasonable.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ben N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Front Office Manager at Best Western Plus Uptown Hotel, responded to this review, September 2, 2013
Thank you very much for taking the time to provide your review of our hotel, I am glad to hear that you enjoyed your room and that we were able to accomodate your extended stay with us and we hope that you will stay with us again in the future. I would like to clarify that as our facilities are limited in space the hotel does use the breakfast room after breakfast hours to fold clean laundry only.

Best regards,

Dave Stevens
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wendover
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 27, 2013 via mobile

We stayed here 19-21 aug 2013. It is easy to find on the kingsway and has free underground parking which is a huge bonus. The staff were friendly and helpful upon check in. The room was quite big and very clean. The bed and pillows were extremely comfortable. The complimentary breakfast was by far the best we have ever had for free, there was plenty of choice and it was always being re filled. The breakfast room however is a little small and can be cramped. The placement of the hotel is ideal if you're willing to walk a few blocks to the sky train or you can catch the no19 bus into downtown. The area that it is in is probably one of the older neighbourhoods but don't let this be off putting. Only small niggle that I had was our room was right outside the lift and along from the breakfast room, so you got both of these noises from 6ish onwards.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HighlandShortie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Front Office Manager at Best Western Plus Uptown Hotel, responded to this review, September 2, 2013
Thank you very much for taking the time to provide your review of our hotel, I am glad to hear that it was mostly an enjoyable one, a tip for future stays, if possible do not book the Queen Ground floor rooms (option may not be available if you book via 3rd party) and you will avoid the early morning noise from the breakfast area.

Once again thank you and we hope to see you again in the near future.

Sincerely,

Dave Stevens
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 26, 2013

This is a busy spot because of it's location and breakfast. The clerks were excellent. The front desk of the sold-out hotel was very busy when we arrived. The efficient and friendly clerk put everyone at ease. He helped several clients at once with parking advice in the busy neighbourhood. The day clerk was also excellent and I learned that he was responsible for adding a laptop desk to the wheelchair access room - something I was very impressed with. Both clerks were efficient, friendly and highly professional.

  • Stayed August 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Beverly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Front Office Manager at Best Western Plus Uptown Hotel, responded to this review, September 2, 2013
Thank you very much for taking the time to provide your review of our hotel, it is always great to hear reviews about the staff and that they are doing a great job providing top notch customer service as it is always the number one priority with Best Western. We hope to see you again in the near future.

Sincerely,

Dave Stevens
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Coast, Florida
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 19, 2013

The good news is that the hotel offers free secured underground parking. Not so good news is that the spaces are VERY small. We had difficulty fitting a mid-size car in several spaces and still being able to comfortably open the doors. We opted for parking across the street in a shopping center lot(also free with a sticker provided by the hotel). Staff was wonderful, breakfast room was small and always crowded. Room was adequate albeit somewhat dated. Reasonable rate and only a short drive to downtown. We were unimpressed with the restaurant next to the hotel. For the money, we would probably stay there again and contend with the expensive downtown parking.

Room Tip: We stayed on the third floor in a room facing the courtyard---very quiet.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Front Office Manager at Best Western Plus Uptown Hotel, responded to this review, September 2, 2013
Thank you very much for taking the time to provide your review of our hotel, one of the things we will be working on through out the fall and winter will be updating the rooms. We have added the flat screen tv's to all rooms, next we will be working on carpeting, wall paper, new headboards, and triple sheeting to replace the duvets. I hope that on your next visit you will be happy with the updates.

Sincerely,

Dave Stevens
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 18, 2013 via mobile

Although it's a part of a chain, this boutique hotel offers unique charm and comfort for a reasonable price. Every single person we talked to at the desk was extremely helpful and very nice. The complementary breakfast was one of the best of its kind. Although not particularly close to downtown, it's a easy bus ride away. Highly recommended!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SKKelley3368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Front Office Manager at Best Western Plus Uptown Hotel, responded to this review, September 2, 2013
Thank you very much for taking the time to provide your review of our hotel and I am glad to hear that you enjoyed your stay with us and that the staff able to make your stay that much better. We hope to see you again in the future.

Best Regards

Dave Stevens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Uptown Hotel

Property: Best Western Plus Uptown Hotel
Address: 205 Kingsway, Vancouver, British Columbia V5T 3J5, Canada (Formerly BEST WESTERN PLUS Uptown Hotel)
Phone Number:
Location: Canada > British Columbia > Vancouver > South Main , Mt. Pleasant
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#40 Business Hotel in Vancouver
#41 Family Hotel in Vancouver
#42 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Uptown Hotel 3*
Number of rooms: 69
Official Description (provided by the hotel):
***PLEASE BE ADVISED THE LOT TO THE IMMEDIATE SOUTH OF THE HOTEL IS CURRENTLY UNDER CONSTRUCTION*** We expect disruptions during the day time through out the excavation period. Thank you, Dave Stevens Assistant General Manager Best Western Plus Uptown Hotel ... more   less 
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Also Known As:
Best Western Vancouver
Vancouver Best Western

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