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Reviews (581)
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All reviewsfull kitchenrobson streetgrocery store across the streetliving roomapartment was spaciousstanley parkdowntown vancouverwell equipped kitchengreat accommodationwithin walking distanceexcellent locationtim hortonsstyle hoteljoe forteshome away from homeself cateringstayed here for nights
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Reviewed June 2, 2011

This Hotel was a lovely surprise, so spacious. We arrived early from a cruise, and a room was available. This is a suite Hotel, so everything, even a little dining room, good kitchen, comfortable lounge furniture. Huge bed with quality bedding, and excellent pillows ,something often overlooked.Very clean. Across the street form a very good Deli/Grocery and Food outlet,and many other restaurants nearby. Minutes from Robson Street, and a short, very nice walk from the Harbor and Stanley Park.Porters so very helpful,and friendly, even offering cold water when we returned , after check out, to collect our luggage. The rates are very reasonable as well. We would recommend to anyone and return another time.

Room Tip: The front of the building had a nice outlook
  • Stayed: May 2011, traveled as a couple
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2  Thank travel0927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2011

Stayed here for three nights and can't believe the value for money this place offers.
Rooms areapartment style with a small bedroom, bathroom, living room with floor to ceiling windows, fully equipped kitchen, a storage room and a small office type room with a desk. Now whilst it's not modern in styling, it is well looked after and spotlessly clean. Free wifi as well. Couldn't fault the room.
Last time we stayed in Vancouver we stayed at the Opus, which is a great (read better) hotel, but it's also more expensive and not in the centre of town. When we go back to Vancouver we will stay here for that reason.
Top tip. Book a premium room on the 29th and 30th floor or a Carmana room on the 31st floor. No matter what side of the hotel you are you will have a brilliant view. It's worth paying the few extra dollars to guarantee the view!

  • Stayed: April 2011, traveled as a couple
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2  Thank aMid-aSmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2011

Make sure you call in advance to know exactly what you are getting. When I arrived I expected a two room apartment, but received a one-room instead. We changed to a two room but had to pay extra. The manager was very stern with me on the phone and hard to get on the phone. It took hours to get in touch with her and when I did she did not respect my situation or point of view.
I would not return to this hotel based on that as there are many other hotels with better amenities for the same price in the same area.
I was very upset during my stay. Communication between staff was bad as well.
The manager gave us our parking for free, but we had to wait all day to be refunded because when we checked out none of the staff knew about it.

  • Stayed: May 2011, traveled on business
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2  Thank Annonymous154935
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 3, 2011

We are very saddened that your recent stay with us did not meet your expectations. Please be assured that we will take the necessary steps to ensure that guest satisfaction remains a constant priority.

We are in touch with the company under which your stay had been booked and we are working towards making sure that our suite information on their site (as well as with other booking portals) is accurately portrayed to other guests.

Once again, we truly regret that you’ve had this experience with us and we are hopeful that you may give us an opportunity to redeem ourselves in the future.

If there is anything at all that we can assist you with, please do not hesitate to contact us.

Carmana Plaza Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2011

We spent two nights here and couldn't fault it. The room was spotless and huge! The location right in the heart of things. A balcony overlooking Robson Street. The staff were friendly. I wouldn't hesitate to recommend this place to anyone.

  • Stayed: April 2011
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1  Thank rincewindcymru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2010

We stayed at the Carmana Plaza Hotel in an Executive Suite for 5 nights in September and had a very plesant stay.

The location is excellent, just one block away from Robson Street which is full of shops and restaurants and within walking distance of Stanley Park. Across the road is a nice Supermarket called Urban Fare (a little bit pricey though).
We had a car and the main attractions (Capilano Suspension Bridge, Grouse Mountain & Lynn Canyon Park) were within a 15 minute drive. Stanley Park was only a 5 minute drive, if you don't fancy walking there.

The room was a very nice apartment, with a sitting room, bedroom, bathroom, full kitchen (oven, hob, microwave, kettle, toaster, coffee maker, dishwasher, cutlery, plates, cups etc.) & there is ample stoarage for suitcases and clothes. A safe, iron & ironing board was also provided.
Internet access was available, but at a cost of around $10 per day. Parking was around $15 per day.

All the staff we came across were very pleasant and helpful.

When we go back to Vancouver we would definatley stay at the Carmana Plaza again.

  • Stayed: September 2010, traveled as a couple
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1  Thank Dindon80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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