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“Great”

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Residence Inn Vancouver Downtown
Ranked #18 of 90 Hotels in Vancouver
Certificate of Excellence
GreenLeadersGold level
Pembroke Pines, Florida
Level Contributor
100 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Great”
Reviewed September 20, 2013

We got off our cruise ship early and showed up just before 10 am. They had a King Studio available immediately. Beautiful room. Brand new LG appliances. Great bed with warm bathrobes in the closet. More that 45 channels on thebig flat screen tv. Best Residence Inn we have stayed in.
Staff was wonderful at check in- later called to see if all was well for us. Arranged to have taxi for us at 6am next morning. John, the porter, friendly and helpful.
Definitely a place to stay.

  • Stayed September 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank umuva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne A, General Manager at Residence Inn Vancouver Downtown, responded to this review, September 23, 2013
Your attention to detail is wonderful. Thanks for pointing out some of our great features.

So glad we were able to accommodate you so early and so comfortably.

Kind Regards,

Suzanne Allemeier, General Manager
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1,078 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (292)
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Victoria
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 20, 2013

We thoroughly enjoyed staying at the Residence Inn by Marriott in downtown Vancouver. Our room was clean (first priority), comfortable and contemporary. Nicer than the pics on the website, so we were pleasantly surprised. There was a very clean, fully equipped kitchen with refrigerator, microwave and dishwasher, a nice granite topped bar/counter and a very large flat screen tv. We also had a very nice balcony with amazing views of the city and Puget Sound.

We were pleasantly surprised when ordering tickets for the Trolley Tour and we're told that the hotel provides a complimentary additional day's fare.
The staff were very helpful and went out of their way to respond to our requests. In particular, a young man named Mirco, was exceptionally helpful, friendly and courteous. We wouldn't hesitate to recommend this hotel to family and friends. Excellent experience all around!
.

Room Tip: I also research our trips using TripAdvisor and haven't gone wrong yet. A previous reviewer sugg...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kinsale09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne A, General Manager at Residence Inn Vancouver Downtown, responded to this review, September 23, 2013
Lovely to hear that you so enjoyed your suite and the "sweet service". Mirco is a new associate who will be thrilled to hear he made such a great impression. Thank you so much for recognizing him.

Kind Regards, Suzanne Allemeier, General Manager
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Calgary, Canada
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 19, 2013

It has been almost a year since I was last at this hotel. At that time, it was newly reopened and had some quirks. Most of those have since been corrected.

The rooms are very nicely renovated and more than comfortable. I was fortunate to have a room with a great balcony with a fantastic room. Housekeeping was very good, and the room was very clean.

The service is very good and helpful, and the fitness center was also nice.

The only criticisms are again while staying there, there were problems with the elevators, and only one or two were working at any given time, making waiting for a lift annoying. This problem also occurred while I stayed last year.

I made the mistake of going for breakfast at 8am on Sunday morning. Clearly this was not early enough, as not only was every table in the breakfast room occupied, but there was a long line of guests waiting to get in for breakfast that stretched all the way down the hall past the fitness centre. Again, I would recommend expanding breakfast hours on the weekend. While I understand it is complimentary, it is actually just more of an annoyance to try and enjoy it.

Over all, you really can't go wrong with this property, and compared to the other hotels in the area, it's a good value for your dollar.

Room Tip: Ask for a room with a balcony.
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RainnIceberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne A, General Manager at Residence Inn Vancouver Downtown, responded to this review, September 23, 2013
Thank you so much for coming back to stay with us again this year.

We have had some challenges with the elevators, but have recently made big improvements. Our "blip" in service occurred three weeks ago, and you dont mention the date you stayed. Also our weekend breakfasts have become much less concentrated in the past three weeks as well.

Thank you again for your loyalty, and the great review.

Kind Regards,

Suzanne Allemeier, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darwin, Australia
1 review
Reviewed September 19, 2013

Found the staff to be very friendly and helpful, room was very comfortable and clean. Maybe they could replace one of the king size beds with a lounge but otherwise great. It is a reasonable walk to downtown but it is not excessive. Close to some good restuarants.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sizzle1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne A, General Manager at Residence Inn Vancouver Downtown, responded to this review, September 23, 2013
Thanks for choosing to stay with us, and for the great review!

Kind Regards,

Suzanne Allemeier, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 16, 2013

I am a Marriott gold member of over 35 years staying in their hotels both on business and on vacations many of which were in Residence Inns. This was certainly the best Residence Inn of my experience. My wife and I and another couple had two double Queen rooms on September 3 & 4. The accommodation and service were excellent. The room was perfect.The front desk staff were great especially Jeni.
I cannot do better than reiterate to the positive comments in the "excellent" category on this werbsite

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John and Tish W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne A, General Manager at Residence Inn Vancouver Downtown, responded to this review, September 19, 2013
Thank you so much for the wonderful recommendation. It is especially meaningful based on your loyalty and longevity with Marriott. Thanks also for recognizing Jeni. I will make sure to share your comments with the team.

Kind Regards, Suzanne Allemeier, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island, New York
Level Contributor
85 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 14, 2013

Stayed for 3 nights in August 2013. Good location and within walking distance of Sunset Beach and the center of downtown. The free breakfast was very good but it was crowded since the hotel has over 20 floors. Get there as early as possible. The room (1608) was excellent with a nice view. $19 Canadian per night for parking in the underground garage. My room came with a kitchen and a sofa bed. The street the hotel is on is in transition as there are two old and run down houses across the street but the area is safe. The hotel is very clean and modern. The service was good and everyone was pleasant. Late night food is available just around the corner or from the hotel.

  • Stayed August 2013, traveled with family
    • Value
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Helpful?
1 Thank GregoryS57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne A, General Manager at Residence Inn Vancouver Downtown, responded to this review, September 16, 2013
What a wonderfully informative and helpful review - thanks for providing such a great overview for future travellers.

Kind Regards, Suzanne Allemeier, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
118 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed September 14, 2013

What a fabulous room! It was really more like a gorgeous studio apartment with full kitchen and bar seating and, though we were rarely in our room, we felt very much pampered and at home. The location in the heart of Yaletown made getting around so easy and we could walk anywhere and have our choice of wonderful breweries and pubs, restaurants and galleries. The staff was extremely accommodating and they made us feel very much at home! This will definitely be our home away from home on our next visit to Vancouver.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElisePortlandOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne A, General Manager at Residence Inn Vancouver Downtown, responded to this review, September 16, 2013
With words like "gorgeous studio apartment", "pampered", and "home away from home" you've made my day! Thanks for choosing the Residence Inn Vancouver Downtown. Please do come and stay with us again!

Kind Regards, Suzanne Allemeier, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Vancouver Downtown

Property: Residence Inn Vancouver Downtown
Address: 1234 Hornby Street, Vancouver, British Columbia V6Z 1W2, Canada (Formerly Cascadia Hotel & Suites)
Phone Number:
Location: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Vancouver
#15 Business Hotel in Vancouver
#16 Romantic Hotel in Vancouver
#17 Family Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Vancouver Downtown 3*
Number of rooms: 201
Official Description (provided by the hotel):
Residence Inn(R) by Marriott Vancouver Downtown, located on Hornby Street, is the only branded all-suite hotel in Downtown Vancouver. The Residence Inn by Marriott is designed to provide travelers with everything they need to thrive on longer stays with special features including enhanced work desks, ergonomically designed chairs and luxury bedding. Hotel amenities include an indoor heated pool and an outdoor terrace garden equipped with a BBQ grill and fire pit. This extended stay hotel offers spacious suites ranging from 420 sq ft to over 800 sq ft with fully equipped kitchens, free WiFi and in-room high-speed internet access, and complimentary hot breakfast. ... more   less 
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Also Known As:
Cascadia Hotel And Suites
Cascadia Hotel Vancouver
Residence Inn Vancouver

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