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“Fairmont standards exceeded! Great meeting facilities!”

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Fairmont Waterfront
Ranked #11 of 92 Hotels in Vancouver
Certificate of Excellence
GreenLeadersPlatinum level
Edmonton, Alberta
Level 5 Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Fairmont standards exceeded! Great meeting facilities!”
Reviewed October 3, 2012 via mobile

Love Fairmont hotels for their client focus and individual attention. This location exemplified these standards. Views from gold floor deck were spectacular and BC-local food & wine selections were very much appreciated. Smoked salmon was great! Room was large with all work amenities and meeting rooms/catering was very well done. Can't Wait to return for family vaca!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TVH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review, October 10, 2012
Dear Guest, I would like to thank you for taking the time to complete a TripAdvisor review of The Fairmont Waterfront, I will be sure to share your kind comments with our Fairmont Gold team – you certainly can’t go wrong with fresh BC smoked salmon! Thank you again for choosing to stay with us and we look forward to hosting you and your family once again in the near future. Sincerely, Ian Pullan, General Manager
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3,237 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (896)
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Denver, Colorado
Level 5 Contributor
59 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 3, 2012

Typical excellent Fairmont quality at a great, scenic location. Near lots of other high end properties, restaurants, shopping and the convention center. This is a newer property and the rooms are very nice and modern. It is directly across the street from where the cruise ships dock.

Room Tip: Get a high floor for a great view of the water
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colocav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton of Basel, Switzerland
Level 5 Contributor
46 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 1, 2012

The room was very nice with a great view, clean and had all you need. Internet connection was fast. Staff was very friendly. Food was fab. Small gym, but clean.
The Hotel was right at the waterfront, so it was a wonderful location.
All in all a great Hotel

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Corinne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review, October 10, 2012
Dear Guest, Thank you for completing a review of The Fairmont Waterfront on TripAdvisor, I am so glad that you enjoyed your stay. I do appreciate your feedback with regards to our health club; you may be interested to know that we will be completing renovating our gym space in 2013 and I am very much looking forward to the extra space! Thank you for choosing to stay with us, and if I can ever be of assistance, please do not hesitate to contact me directly at 604-691-1892 or ian.pullan@fairmont.com. Sincerely, Ian Pullan, General Manager
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Hobart, Australia
Level 6 Contributor
516 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
Reviewed September 30, 2012

I only stayed one night at this Fairmont. We upgraded to have a waterfront view and the use of the gold lounge. We had a really lovely room, as for the waterfront - we did see water between the huge cranes in the harbour, I didn't see our view featured in the Hotel's web site virtual tour. I was surprised with the Canadian law which doesn't allow for the serving of alcohol without paying - to explain...I'm used to complimentary drinks when you upgrade to use an Hotel's lounge. We had to pay for our drinks, we were told Canadian law states that drinks cannot be given free of charge. Well, I don't agree that they would be 'free', after all if you upgrade surely the drinks can be included in that package? I was also disappointed in the food selection in the lounge. Otherwise - quick check in, waited ages for our luggage and the mini bar key. I believe a 4 rating is fair from my experience.

Room Tip: watch out for the cranes!
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grimrater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review, October 10, 2012
Dear Guest, I would like to thank you for taking the time to comment about your recent experience with us here at The Fairmont Waterfront. Guest feedback is very important to us as we consistently review our practices to ensure we offer our guests the service and products they deserve. I was concerned to read your review and hear of your disappointment in a few areas. I sincerely apologize that both the view and food selection in the lounge did not meet your expectations; please know we appreciate all of your feedback which I have reviewed with the Fairmont Gold team and I would love the opportunity to discuss your stay with you personally to hear your ideas on how we can improve. Please do not hesitate to contact me directly at 604-691-1892 or ian.pullan@fairmont.com. Sincerely, Ian Pullan, General Manager
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Perth, Australia
Level 6 Contributor
238 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed September 30, 2012

This hotel is across the road from the Vancouver cruise terminal so you can literally pull your luggage to the terminal easiy if you are going on a cruise. Spacious rooms, interesting views across the harbour to West Vancouver with all the port operations and ferries making for interesting viewing on the water.
Gold Lounge facilities were pleasant and of the usual standard. Use of iPad at the lounge was a nice touch.

Room Tip: Ask for a harbour view.
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  • Stayed August 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Kerry1G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fountain Valley, California
Level 6 Contributor
376 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed September 30, 2012

We traveled to Vancouver a few days prior to our cruise departure. The Fairmont Waterfront is as good as it gets. The hotel is beautiful, the location to downtown and Canada Place port is perfect. The staff is ready to help and the service is excellent. The hotel is spotlessly clean, beds just suck you in and the rooms are above comfortable. We were fortunate to have a corner room and the views of the harbor were incredible.

If you belong to the Fairmont President's Club, the hotel has bicycles free of charge for guests to take and pedal around Stanley Park which is so much fun and a really nice benefit. The hotel is going to be refurbishing many rooms over the winter and the updates are exquisite raising the bar to a higher level. If you happen to visit in the summer month's at 3 pm every afternoon they offer a tour of the rooftop garden and the hotels beehives. The chef was raised with beehives and is proud to show guests what they are doing with their own beehives. You can enjoy fresh honey from the hives on property.

The hotel also offers luggage transfer to the ship. If you have your luggage to the bell desk prior to 11 am with the proper luggage tags on your checked bags, the hotel will deliver your bags to the ship and you don't have to schlep it across the street, down the ramp and through the check-in process. Take advantage of the service it will save you time.

Room Tip: If you can spare a few dollars upgrade to a harbor view room, it is so much fun to watch the ships c...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beetrvln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review, October 1, 2012
Dear Guest, Thank you so much for taking the time to leave such a thorough review of The Fairmont Waterfront on TripAdvisor. It is truly rewarding to read your comments and hear that you had a great time with us here – I am so glad you enjoyed the complimentary bikes. It sounds like you joined our afternoon bee tour, you may be interested to know that we just completed our honey harvest for the year and our rooftop hives produced over 800 lbs of honey! Thank you again for selecting the Fairmont Waterfront, and we hope to welcome you back in the near future. Sincerely, Ian Pullan, General
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 30, 2012

Everything about our experience was wonderful! Was able to book last minute through AMEX at a great rate with great perks when everything else was booked because of the Madonna concert. Hurons lounge has great drinks. The tuna tacos and crab cakes were delicious!

Room Tip: 1703 across from the elevator overlooking the harbour was fantastic!
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mirs777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review, October 1, 2012
Dear Guest, Thanks for the great TripAdvisor review, I was glad to hear that you enjoyed your stay with us; I will be sure to pass your compliments on the crab cakes on to Executive Chef Dana Hauser and the Heron’s culinary team! Thank you for choosing to stay with us and I do hope we have the opportunity to welcome you back in the near future. Warm regards, Ian Pullan, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Waterfront

Property: Fairmont Waterfront
Address: 900 Canada Place Way, Vancouver, British Columbia V6C 3L5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Vancouver
#5 Business Hotel in Vancouver
#7 Family Hotel in Vancouver
#9 Romantic Hotel in Vancouver
#9 Luxury Hotel in Vancouver
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Fairmont Waterfront 4.5*
Number of rooms: 489
Official Description (provided by the hotel):
The Fairmont Waterfront luxury hotel showcases the best of Vancouver. Conveniently situated beside the Canada Place Cruise Ship Terminal and adjacent to the Vancouver Convention Centre, this luxury Vancouver hotel has a central harbour location, ideal for any stay. Guests can enjoy shopping, trendy restaurants, art galleries, Gastown, Chinatown and famous Stanley Park all within steps of our doors. This Four Diamond urban retreat is world renowned for its warm and welcoming service and truly showcases the best of Vancouver. The 489 newly renovated Vancouver Waterfront hotel rooms are spacious, elegantly appointed with distinctive amenities and showcase spectacular city, mountain and harbour views through floor-to-ceiling windows. The Fairmont Gold floor is an exclusive hotel within a hotel, featuring complimentary breakfast and evening canapes, personal concierge service and an exclusive lounge and terrace with harbour-views. Visit the on-site restaurant ARC. The culinary team embraces fresh, local and sustainable ingredients complemented by hotel-grown herbs from the 2,100 square foot rooftop garden and honey from the on-site honeybee colony. Expect simple, flavor focused cuisine, cooked with flawless execution appealing to discerning or emerging palates. ... more   less 
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Also Known As:
Fairmont Waterfront Hotel Vancouver
Fairmont Hotel Waterfront
Fairmont Hotel Vancouver
Fairmont Vancouver
Vancouver Fairmont
Fairmont Waterfront Vancouver

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